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Washington Dulles Airport Marriott

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Washington Dulles Airport Marriott
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624 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Atlanta, Georgia
Reviewed August 23, 2015 via mobile

I had the pleasure of staying here a few weeks for business. Wait staff and housekeepers are mostly friendly, some more impressionable than others. Main issue is the lack of friendly shuttle service. I went to a recommended mall and took an Uber because the shuttle driver was busy. Called hotel to come back and was told since they did...

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Helpful?
Thank ITravelSun
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear ITravelSun, We are glad we had the pleasure of hosting you for a few weeks for business and that you found our Wait staff and housekeepers mostly friendly! We do apologize for your experience with our shuttle service as this is not typically the norm. We do our best to extend the Marriott hospitality we are known for and...

Wilmington, North Carolina, United States
Reviewed August 22, 2015 via mobile

Let's face it when you get in late any hotel will do as long as it's safe or clean...this Marriott just barely made those standards The Marriott hotel was not even as nice as an old Hampton Inn.and of course they can charge and get incredibly high rates due to the proximity to Dulles. Biggest problem musty water mildewed hallways...

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Helpful?
Thank Lisa K
GM_Dulles_Marriott, General Manager at Washington Dulles Airport Marriott, responded to this review

Dear Lisa K, The goal of the entire management and staff of our hotel is to provide clean, comfortable, safe lodging within easy access to the airport for guests who have had a long travel day. We apologize if our property was not able to meet that goal successfully on your recent visit with us. We do our best to...

Des Moines, Iowa
Reviewed August 22, 2015 via mobile

Not my favorite Marriott by a long shot. The room's interior is tired and in need of renovation. The biggest issue is that every little corridor noise comes directly into the room. It is unbelievable. When I investigated it in the morning I found that there was a significant gap between the bottom of the room door and the floor....

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Helpful?
Thank jeffcarp
GM_Dulles_Marriott, General Manager at Washington Dulles Airport Marriott, responded to this review

Dear jeffcarp, We apologize for the noise during your stay. Thank you for taking the time to share your feedback with us. Each and every guest who walks through our doors is a valued customer and we appreciate your insights and will share this with our Head of Engineering to see if there is anything that can be done with...

Berea, Ohio
Reviewed August 22, 2015

The good: The lobby and restaurant area are beautiful, hands down. Staff is amazing; front desk day and night, and housekeeping. My flights were cancelled and I had little choice as to where I could stay and staff made this a good experience as far as this went. I am allergic to feather down so I was immediately provided with...

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Helpful?
Thank Branwen73
GM_Dulles_Marriott, General Manager at Washington Dulles Airport Marriott, responded to this review

Dear Branwen73, Please accept our sincerest apologies if our room was not up to your standards during your recent visit. As an airport hotel we always strive to make our guest's visits as comfortable and convenient as possible as we know a long travel day is usually involved and if we were not able to do that successfully during your...

Los Angeles, California
Reviewed August 17, 2015

Marriott advertises this hotel as a one their Category 5 hotels, which in the normal scheme of things, means a nice hotel with a good room and above average treatment. Last night, staying at this hotel, which is appears to be all a façade, if you go to the rooms, we were given a room, which when we entered would...

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Helpful?
Thank BSAP78
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear BSAP78, We appreciate the time you took to share your recent experiences at our hotel. While it is never our intention to disappoint a guest in any way, clearly we did not maintain Marriott's high standards of hospitality and quality. We are concerned with the issue you encountered in your first room and are glad we could move you...

Suffolk, Virginia
Reviewed July 31, 2015

We stayed here before we went to Boston. From the Front Staff to the Bar Staff, we felt like part of the family. The hotel had a package that we could leave our vehicle in their lot. Thank you so much.

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Helpful?
1Thank oldma00
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear oldma00, We are happy to know that our "Park here, Fly there" package worked well for you when catching a flight up to the Boston area. Thanks for sharing that from the Front Desk staff to the bar staff, you received wonderful service and felt like part of the family! We are thrilled to know you had a great,...

USA
Reviewed July 28, 2015 via mobile

Stayed two nights at the Dulles Marriott on business. Things started off good, I received a nice big room with a sitting area near the pool. I caught up on some emails, grabbed a quick snack and returned to my room to get some rest after a long day of traveling from LA. Fortunately before I hopped into bed, I...

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Helpful?
Thank thehotelcritic2
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear thehotelcritic2, Thank you for being a Marriott Gold member and for continuing to choose Marriott as our hotel to stay at when traveling. We appreciate the time you took to share your recent experiences at our hotel. While it is never our intention to disappoint a guest in any way, clearly we did not maintain Marriott's high standards of...

Boston, Massachusetts
Reviewed July 25, 2015

This hotel has all the qualities of a great airport hotel: quiet, van ride 5-10 minutes, extremely efficient and courteous hotel staff, caters to guests who are stressed and "in a rush" either to check-in or get a quick bite to eat or drink or have lunch or dinner and stay connected (lots of outlets) in a wide-open multipurpose environment...

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Helpful?
Thank Ross J
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear Ross J, We love hearing that you have been staying at our hotel since the mid 1970's and that through the years the hotel continues to have all the qualities of a great airport hotel, "quiet, airport van ride 5-10 minutes, extremely efficient and courteous hotel staff, caters to guests who are stressed and "in a rush" either to...

Oklahoma City, Oklahoma
Reviewed July 24, 2015

If you don't mind staying far out of DC, this place has great grounds and main areas. Rooms are dated but very clean. Had a really great workout facility and conference facilities. Also, was very close and convenient to the airport. Transportation to travel to downtown DC was not very convenient. Best way to do it was take the hotel...

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Helpful?
Thank CH606
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear CH606, We are happy to know that you were pleased with your choice of hotels while staying in the Washington DC area and that you liked our great grounds and main areas. We are glad you were pleased with your room accommodations and that you really liked our fitness room and conference facilities. Thank you for sharing that we...

Greenbrae, California
Reviewed July 24, 2015

Clean, easy and remarkably quiet, with a view overlooking flowing green grass and a pond in the background. Not what you expect from an airport hotel! Check out ready in am with no hassles or delays. Shuttle to airport timely and efficient. Breakfast buffet better than most. Great airport hotel.

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Helpful?
Thank Yngvar H
GM_Dulles_Marriott, Director of Operations at Washington Dulles Airport Marriott, responded to this review

Dear Yngvar H, We are happy to know that our clean, easy and remarkably quiet airport hotel, surprised you and was not what you expected from an airport hotel! Thank you for sharing that you were very pleased with everything at our hotel and that in the morning, after a delicious breakfast from our buffet, your checkout was hassle free...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Internet
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Centrally located among Dulles Airport hotels in Northern Virginia, the Washington Dulles Airport Marriott provides easy access to the Dulles Technology Corridor and offers complimentary shuttle service to all Dulles International Airport terminals. With 368 well-appointed rooms and picturesque grounds, this Dulles hotel is perfect for business, weekend getaways and leisure travel. Guests will enjoy a wide variety of first-class hotel services and lodging amenities, including a fitness center, indoor/outdoor pool and Aviate Bar and Grill, our on-site Dulles restaurant. Local area attractions include the National Air and Space Museum, Wolf Trap Center for Performing Arts, Reston Town Center Mall and Civil War battlefields. The 13,500 square feet of deluxe meeting and event space featured at this Dulles, VA hotel is perfect for weddings, social events and meetings. Depart from the ordinary and discover a Dulles Airport hotel destination providing unprecedented service for an unforgettable stay. ... more   less 

Additional Information about Washington Dulles Airport Marriott

Address: 45020 Aviation Dr, Dulles, VA 20166-7506
Location: United States > Virginia > Loudoun County > Dulles
Price Range: $98 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Washington Dulles Airport Marriott 3.5*
Number of rooms: 368
Reservation Options:
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Also Known As:
Washington Dulles Airport Marriott Hotel Dulles
Dulles Marriott
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Questions & Answers

Here's what travelers have asked, with answers from Washington Dulles Airport Marriott staff and other travelers.
21 questions
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Questions? Get answers from Washington Dulles Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Quiet and clean room”
 of 5 bubbles j0dyjac0by, 4 weeks ago | Read review
“We have never had a noise problem staying at this hotel.”
 of 5 bubbles ElizabethQ44, 5 weeks ago | Read review
“Check the rooms out first”
 of 5 bubbles 649josephk, Feb 18, 2017 | Read review
“Check the airconditioner before you accept the room.”
 of 5 bubbles Tk100964, Jan 18, 2017 | Read review
“There are only 3 floor and if you are traveling with luggage ask for the 2nd floor to avoid a slow elevator.”
 of 5 bubbles mwbvirginia, Jan 12, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question