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Holiday Inn Express Covington

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Holiday Inn Express Covington
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72 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Richmond, Virginia
Level Contributor
71 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed March 23, 2016

Although the hotel is next to the interstate, the HVAC is able to provide a fan or white noise sound that allows it to overcome the competing noise for a good sleep. Just a couple petty drawbacks I didn't appreciate. The soda machine was out of diet cokes for the couple nights of my stay (however, they provide a large... More 

Helpful?
1 Thank ChurchHillVA
IHGService, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear ChurchHillVA, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the air conditioning. However, we’re sorry we fell below your expectation regarding the vending machines. We will look into these concerns. We take all reviews positive and negative very seriously, and... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed February 17, 2016

This is a decent hotel, clean, good staff. But the building needs renovating. The windows do not do a good job of blocking the outside noise... and the outside noise is significant. Lots of heavy trucks going up and down the road at all hours of the night. And yes the internet service is pretty poor.

Helpful?
Thank Gerald S
Covington H, General Manager at Holiday Inn Express Covington, responded to this review

Thank you for completing a review regarding our hotel. Thank you for your comments regarding our cleanliness and our staff service. We do pride ourselves on clean rooms and great customer service. We are planning on closing soon for a major renovation with additional hopes of resolving some noise issues as part of that renovation. With that update, our internet... More 

Somerset, Kentucky
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed November 15, 2015

This Holiday Inn Express receives a poor rating from me. I have stayed at a lot of HIE in the South and South East. It is in need of some TLC. To start with we had a double bed rental. One of the beds had been made with dirty sheets...Nasty! The pillows were flat as a pancake. One of the... More 

Helpful?
Thank Troy H
Covington H, General Manager at Holiday Inn Express Covington, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the housekeeping issues that you experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Richard F. General Manager More 

Travelers are raving about these Covington hotels

NC
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 22, 2015 via mobile

Perfect location along I-64, quiet, clean. Nice breakfast spread. Indoor pool, even though I didn't use it. It appeared to be clean and cared for. Awesome staff, especially Dreama at the front desk. Plenty of parking. Good choice for a stay in Covington.

Helpful?
Thank HalDahl
Arlington, Virginia
Level Contributor
201 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed October 9, 2015 via mobile

The hotel is a typical Holiday Inn Express. It is clean and comfortable, with a free breakfast. Our room had a big comfy chair for sitting and reading. There was also a refrigerator. There is plenty of counter space in the bathroom - lack of counter space is one of my pet peeves. The staff were friendly and seemed efficient.... More 

Helpful?
Thank Pat D
Covington H, General Manager at Holiday Inn Express Covington, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations in regard to our internet. We do have a technical support service on call 24/7 which information is located on a tent card in your room. Our front desk staff always stand ready to provide assistance. We do appreciate your comments regarding the cleanliness... More 

Virginia Beach, Virginia
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 12, 2015 via mobile

First of all, I traveled there during riverfest, which is one of the busiest times of the year. However, when we tried to check in at 3:45 (very reasonable) the rooms weren't ready. Out of our 4 reserved rooms, the last one wasn't ready till nearly 5. Breakfast was decent, a normal hotel spread. The coffee in the room was... More 

Helpful?
1 Thank Brian K
IHGCare, Guest Relations Manager at Holiday Inn Express Covington, responded to this review

Dear Brian K, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the cleanliness of the room. However, we are truly sorry for the inconvenience your check - in process... More 

Tulsa, Oklahoma
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 13, 2015

Heading for Tulsa, Oklahoma on a Sunday evening, and pulling a car trailer, we needed accommodations close to I-64. We were able to pull the truck and trailer into their parking lot and were able to keep an eye on it from our 3rd floor room. Which, by the way, was sparkling clean with an ice-cold air conditioner. The housekeeper... More 

Helpful?
1 Thank KRISTYFOXROCKS
North Wilkesboro, North Carolina
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 2, 2015 via mobile

Average room. Very clean but on the pricey side. Eating area too small needs to be larger. Breakfast time could be extended for those coming in late. Check in was easy. Friendly staff. Didnt use pool or fitness center but looked nice.

Helpful?
Thank vander70
Covington H, General Manager at Holiday Inn Express Covington, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Richard F General Manager More 

Harrison, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 2, 2015 via mobile

We needed a place to stay for the night so we picked this place despite the mixed reviews. It was fine. Very clean rooms and establishment also has very friendly employees. We had an issue with the toilet not flushing but once we told the manager, it was taken care of. It was a great place to stay for the... More 

Helpful?
Thank mlgadg
Saratoga Springs, Utah
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed July 12, 2015 via mobile

Room 306 7/11-7/12. Open the door and the overwhelming smell of mold hits ya. We quickly found out why. The bathroom has mold ever place you'd expect it in a hotel room. In the calking around the tub, on then ceiling, in the grout. Other than that; the room and hotel are average. Not really updated and maintained. From one... More 

Helpful?
Thank AruoraKode
Covington H, General Manager at Holiday Inn Express Covington, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the room conditions that you experienced during your stay. Rest assured that these issues will be looked into and resolved. We did determine that we had a fan motor not working properly which will resolve the moisture problems immediately. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Covington is a great hotel surrounded by the beautiful Virginia mountains. Built in 1999, this is a 4 story interior corridor hotel offers 63 guest rooms. Our hotel features a fitness room with treadmill, a bicycle and stepper. There is also a coin operated washer and dryer on the property. In addition, we offer a deluxe complimentary continental breakfast serving hot items. All of our guest rooms feature an in room coffeemaker, iron & ironing board, 27 inch TV, free HBO/ESPN, in room hair dryer and all of our rooms have microwave/refrigerators, three telephone. The Holiday Inn Express also has an indoor pool with whirlpool, and features a limited number of rooms with in-room jacuzzi. We have a meeting room which can be used for both personal/leisure and corporate needs. Downtown Covington is within 2 miles and we have several nice restaurants nearby. High speed internet available in rooms. Visit Covington, VA and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Covington

Address: 701 Carlyle St, Covington, VA 24426-6364
Location: United States > Virginia > Covington
Price Range: $80 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Covington 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Covington Hotel Covington
Holiday Inn Covington
Covington Holiday Inn
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