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Candlewood Suites Colonial Heights

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Candlewood Suites Colonial Heights
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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Washington Dc, District Of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm really enjoying my stay at this hotel It Feels Like Home Away From Home clean and nice. After reading the reviews people have posted I expected the worst before I arrived, but was plesently surprised.

Helpful?
Thank Yvonne R
1 review
1 of 5 stars Reviewed August 9, 2016

Traveling on business. I am a IHG Gold Elite member. When I arrived, I discovered that they provided the wrong type of room (I requested a double, got a single queen bed). The hotel is next to heavily used train tracks - freight trains and Amtrak trains loudly rolling through, blasting horns at all hours. Do not plan on a... More 

Helpful?
Thank John R

Travelers are raving about these Colonial Heights hotels

SANFORD
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 5, 2016

It was clean, you could hear the nearby trains run up/ down the track but, it was not bad. The a/c worked really well and the linens smelled clean and fresh. The kitchenette had everything you would need to fix a meal. Enjoyed our one night stay it was nice quiet and a very pleasant experience. We will stay here... More 

Helpful?
Thank Joanip01
Atlanta, Georgia
Level Contributor
18 reviews
5 of 5 stars Reviewed May 30, 2016 via mobile

Fantastic stay the room and staff was fantastic. It would be nice though if they emptied the trash outside. The pet exercise area would be nice if they cleaned out the trash and picked up all the garbage. There is a lot of cigarette butts all around the rocks by the hotel. Outside of the hotel could be much cleaner.... More 

Helpful?
Thank COLWF
Albany, New York
Level Contributor
183 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed May 4, 2016 via mobile

The service here was friendly and helpful - when we found that our reservation had mistakenly been for a smoking room and no other rooms were available, the staff offered a discount right away. The room was clean and had a fan in the bathroom, which isn't as standard as one might think, and really helps after a steamy shower.... More 

Helpful?
Thank GBlue
IHGService, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear GBlue, Thank you for your recent stay at Candlewood Suites Colonial Heights, VA. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.... More 

Columbia, South Carolina
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 4, 2016

We stayed at this Candlewood for two nights for a weekend of work and pleasure. We found the check in process very easy and staff was incredibly helpful. The hotel was very easy to find, just off the interstate, and seemed to be very quiet until a train came barreling by. We were concerned it would be an issue overnight.... More 

Helpful?
Thank Stacie B
Lynchburg, Virginia
Level Contributor
3 reviews
3 of 5 stars Reviewed April 25, 2016 via mobile

Been staying here 4 nights a week for the past 5 weeks. Pro's: very nice rooms, check in is a breeze. Bbq grill Cons; No Internet that is usable, you might get a couple of pages to load. The 3rd floor is the worst. Trains, a very busy 2 track mainline w/ Amtrak. Odd numbers rooms face the tracks. If... More 

Helpful?
Thank Dan E
IHGService, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear Dan E, Thank you for your feedback regarding your stay at Candlewood Suites Colonial Heights, VA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the rooms. However, we’re sorry we fell below your expectation regarding the internet service. We will address this concern. We take... More 

Philadelphia, PA
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed January 4, 2016

We stopped for a night at Candelwood Suites on our way to Florida. We chose the hotel based on the reviews on TA. We had our dog with us and this seemed to be the better of the pet friendly hotels in the area. The front desk staff were very friendly. They seemed anxious to accommodate us with any needs.... More 

Helpful?
Thank daytripper39
IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear daytripper39, Thank you for leaving us a review where you not only stated the negative but also pointed out the positive. We are happy that you were satisfied with the service level of our front desk staff. However, we apologize for not living up to your expectations regarding our room cleanliness. We also regret any other inconvenience you experienced... More 

Spartanburg, South Carolina
Level Contributor
223 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed September 30, 2015

We've stayed here a few times and the accomdations are average for a typical Candlewood Suite hotel. The hotel is normally quiet unless the trains are running. There are tracks right behind the hotel and even with a fan running I hear them from late evening to early morning on most stays.

Helpful?
1 Thank IowaJim2015
IHGCare, Guest Relations Manager at Candlewood Suites Colonial Heights, responded to this review

Dear IowaJim2015m Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry about the noise caused by the train during your stay. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as... More 

Brick, NJ
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 15, 2015

Stopped here on the way back home. Room was clean and the bed was very comfortable. it is close to a lot of restaurants, gas stations, etc. Staff was friendly and helpful with advice for local eateries.

Helpful?
1 Thank George D
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

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Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Candlewood Suites Extended Stay Hotel Colonial Heights Ft. Lee, Virginia Consider Us Home at the Candlewood Suites Extended Stay Hotel Colonial Heights - Fort. Lee, Chester, Petersburg, and Richmond, VA. The Candlewood Suites Colonial Heights Fort Lee is a member of the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in extended stays, Candlewood Suites are the perfect choice for government (per diem), project teams, training, relocation, temporary or corporate housing needs. Our Candlewood Suites hotel is centrally located at exit 58, off I-95 near I-85 & I-295; minutes from Fort Lee, Chester, Petersburg & Richmond, VA business & real estate districts. Our location offers access to Wathal Industrial Park, Meadowville Technology Park, Honeywell, Dominion Power, Phillip Morris, Dupont, SRMC, Xymid, Sunchem, Northrup Grumman, LMR, Fort Lee and Defense Supply Center. The Candlewood Suites hotel offers apartment-style suites with all the conveniences of home to suit your extended stay or short-term hotel, real estate needs. Our pet friendly hotel (fee) offers studio or one-bedroom suites featuring fully equipped kitchens, spacious living & work areas, TVs with DVD players, free high-speed, wired & wireless Internet access. Other features include Candlewood Cupboard, business center, free self-laundry facility, a fitness center & BBQ ... more   less 

Additional Information about Candlewood Suites Colonial Heights

Address: 15820 Woods Edge Rd, Colonial Heights, VA 23834-6059
Location: United States > Virginia > Colonial Heights
Price Range: $103 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Colonial Heights 2.5*
Number of rooms: 82
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Also Known As:
Candlewood Suites Colonial Heights Virginia
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