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Holiday Inn Petersburg North - Fort Lee

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Holiday Inn Petersburg North - Fort Lee
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64 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Petersburg North - Fort Lee
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Showing 62: English reviews
1 review
5 of 5 stars Reviewed July 13, 2016 via mobile

Morgan and Maurice were hands down the best bar tenders, waiter/waitress I have had. I have stayed in hotels from Kuwait to California and I have not experienced dedication and compassion like that. They provided great conversation for me visiting from italy attending a professional military development school at Fort lee

Helpful?
Thank Roger M
Henidh S, General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Our staff was very happy to read your review. It is always uplifting to hear positive things and we always love to hear from our guests. Thank you for taking the time to let us know how we are doing. We hope that you will come join us again the next time you are in the area. More 

2 reviews
5 of 5 stars Reviewed July 13, 2016 via mobile

Came back in after a long day of work. Was a bit hungry and wanted a few drinks. All I have to say is those two at the bar were awesome. Maurice and Morgan gave great service and I will definitely recommend those two to serve me and friends.

Helpful?
Thank ghmason04
Henidh S, Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear you found our hotel Services great and appreciate the kind words regarding our team. And we will make sure that they keep serving you same great way each time you stay with us. Hope to see you soon. More 

Richmond, Virginia
1 review
1 of 5 stars Reviewed July 11, 2016 via mobile

This past weekend July 7-9 my motorcycle club hosted a reunion here. The Beverage manager Angela has the worst attitude I've ever seen for a manager. Will not host another event here as long as she is around. She was rude and nasty to our guest as well. I think she has problems with African Americans and it really showed.... More 

Helpful?
Thank 1classyzeta
IHGService, Guest Relations Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Dear 1classyzeta, Thank you for bringing your concern to our attention. I'm sorry to see that your stay had been less than ideal due to the service you received from one of our staff, which were below your expectations. We would like to follow up with you. We have sent you a private message in an effort to obtain more... More 

Travelers are raving about these Colonial Heights hotels

Toms River
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 6, 2016

holiday inn express is always a safe bet, clean, updated, and the breakfast was good enough start for the trip down south. Bathrooms are very clean, beds are great and comfy, no complaints, service was attentive by front desk!

Helpful?
Thank mrmar87
Henidh S, General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

The whole team here at Holiday inn Petersburg North Fort Lee was so glad to hear that your stay was so fantastic. Thank you so much for letting us know we are appreciated. We can't wait to see you again! More 

Level Contributor
7 reviews
4 of 5 stars Reviewed April 3, 2016 via mobile

We are in the area a lot and decided we'd break out of routine instead of staying w/ our Marriott chains we wanted to try staying here!! So far everything has been great the hotel itself is a very nice quiet and MOST IMPORTANTLY clean hotel! The rooms are extremely spacious , there was even a bar/restaurant in the lobby... More 

Helpful?
Thank RiaLynn L
Henidh S, General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Our team at the Holiday Inn is very delighted to hear we have surpassed expectations. Our goal is always superb guest service and to provide a wonderful atmosphere to relax in. we hope every guest sees our property as a home away from home. Thank you for giving us this wonderful feedback, and we will continue to wow our guests. More 

Ottawa, Canada
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 27, 2016 via mobile

Stayed 1 night with out a reso on a trip to Flordia. The staff was friendly and accommodating. The room was clean, with 2 double beds and a pull out. Pool area and gym were clean. Great breakfast buffet with lots of choices.

Helpful?
Thank Melissa H
Henidh S, Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

We apologize for any inconvenience, however, the amenities you describe are not available at our property. We do have rooms with two queen beds, as well as a full service restaurant. We do not have any accommodations that provide a pull out couch or a breakfast buffet. We certainly appreciate the kind survey and hope you will try our property... More 

2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 14, 2016 via mobile

I left a item behind at this property, called the hotel the same day to make them aware. Front desk staff advised me to call back the next day, called the next day and was told they would check with housekeeping. Called again and spoke to the assistant manager and he told me that at this point they had no... More 

Helpful?
Thank fguerreto10
Henidh S, General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Dear fguerreto10, I would like to sincerely apologize for the inconvenience. It is highly unlikely that your item was thrown away or taken. We have a very strict “lost and found” policy and our housekeeping manager keeps all lost and found item for 9 months. Our cleaning staff makes sure that anything found in the room reaches housekeeping manager right... More 

Level Contributor
218 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed February 9, 2016 via mobile

Due to convenient location when in area, this is where I usually stay. I keep thinking that they will get better. Internet is disgusting. Check in is a joke. One person checking people in while Four are socializing totally ignoring guests waiting to check in. Restaurant: Waited 10 minutes while waitresses did their thing, ignoring guests again. Finally a waitress... More 

Helpful?
Thank Roman T
IHGService, Guest Relations Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Dear Roman T, Thank you for writing a review on your recent stay with us. I am glad that the service of our bar staff was commendable. However, it is to my absolute regret to learn that check in was below par and the condition of the shower door was a let down. I have sent you a private message... More 

Newport News, Virginia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 1, 2016

Stayed for a 1-night getaway with my wife. The Customer Service was great; the room was very clean & well laid out; bed & pillows were comfortable; shower/tub water was hot and didn't run out. Mr. Shah (the General Mgr) happened to be there at our checkout and personally ensured our stay was as expected. Nice touch!! A great all-around... More 

Helpful?
Thank Scott N
Henidh S, General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

We are so glad that your stay was excellent. We strive each day to make every experience better and better. We hope we will continue to be an example of excellence for all your future visits. Thank you for your wonderful comments. More 

Seneca Falls, New York
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 9, 2016 via mobile

My family and I stayed here- all six of us. The hotel was very clean, quiet and roomy. The staff was extremely pleasant as well. We have traveled up and down the east coast many, many times and we would definitely stay here again. Fourteen thumbs up from us. :)

Helpful?
1 Thank kmk818
Henidh S, General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Our team at the Holiday Inn is very delighted to hear we have surpassed expectations. Our goal is always superb guest service and to provide a wonderful atmosphere to relax in. we hope every guest sees our property as a home away from home. Thank you for giving us this wonderful feedback, and we will continue to wow our guests. More 

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Petersburg North - Fort Lee

Address: 401 E Roslyn Rd, Colonial Heights, VA 23834-3625
Location: United States > Virginia > Colonial Heights
Price Range: $119 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Petersburg North - Fort Lee 3*
Number of rooms: 104
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Also Known As:
Holiday Inn Petersburg North - Fort Lee Hotel Colonial Heights
Holiday Inn Petersburg North - Fort Lee Colonial Heights, Virginia
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