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Holiday Inn Petersburg North - Fort Lee

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Holiday Inn Petersburg North - Fort Lee
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66 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Shelby, North Carolina
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The first room I was given was a nonsmoking room but as soon as I opened the door I was greeted by the smell of cigarette smoke, the young lady at the front desk apologized and gave me another room.The rooms were large, the bed was very comfortable. The walk in shower had lots of room.

Helpful?
Thank anotherheelsfan
Level Contributor
242 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Typically my choice when working the Richmond area, due to convenience as well as proximity to business associates. Convenience circumventing amenities due to previous experiences such as rude management, staff, servers, room nice as well as inferior Internet. Staff is improving as well as Internet being boosted. Downsides, still noisy, poor menu options as well as not providing invoice in... More 

Helpful?
Thank Roman T
1 review
5 of 5 stars Reviewed August 11, 2016 via mobile

I was undicisive about staying here with family. Am happy I did thank you guys. Now bring the continental breakfast then you will be complete. Either or am happy with the stay and the front desk staff. I didn't catch your name but she was owesome.

Helpful?
Thank nicholas m
Lititz, Pennsylvania
Level Contributor
282 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed August 11, 2016

It's been about a year since I last visited the area and stayed here. Since then the quality of the food has noticeably improved. I enjoyed two breakfasts and two dinners all of which were tasty and quickly prepared. On both evenings I ordered house salads that were freshly prepared (not the prepackaged stuff that too many restaurants are using... More 

Helpful?
Thank BVDPA
1 review
5 of 5 stars Reviewed July 31, 2016 via mobile

Stayed next door but walked over to the bar with some Co-workers. Didn't know what I wanted to drink and Maurice, the bar tender, suggested the Islandtini. It was perfect. All around great service, would definitely come back here if I'm ever in the area again!

Helpful?
Thank Janice S
Morgantown, West Virginia
1 review
4 of 5 stars Reviewed July 29, 2016

I have been staying at this hotel for a week and have been very pleased so far. The staff is very professional and Corey at the front desk really stands out. He has been friendly, helpful and welcoming every time I walk through the lobby. The room is clean and all of the appliances work well. Great location. Easy to... More 

Helpful?
Thank MonicaWV
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2016 via mobile

Maurice is the best bar tender in the VA area. I stayed in a few hotels and he has had the most professional customer service I have seen. Keana is the go to front desk professional. Her knowledge of the surrounding area and her love for people is unquestioned. I am enjoying my stay and I will definitely come back... More 

Helpful?
1 Thank Robert S
Henidh S, General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear you found our hotel Services great and appreciate the kind words regarding our team. It is always uplifting to hear positive things and we always love to hear from our guests. We hope that you will come join us again the next time you are... More 

1 review
4 of 5 stars Reviewed July 19, 2016 via mobile

When I booked the hotel it was my last choice and I didn't have high hopes, however when I walked in I was impressed. The hotel is clean and inviting. Corey at the front desk was very helpful and answered any questions I had. My room was clean and the bed was comfortable. The hotel is right next to the... More 

Helpful?
Thank cody d
Henidh S, General Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

We appreciate the chance you have given us to provide you with excellent service. We are very conscious of our guests needs and are always looking for ways to improve and surpass expectations. Please let us know if there is ever any way we can make your stay the most enjoyable you've had. Our staff was very happy to read... More 

O'Fallon, United States
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 19, 2016 via mobile

This hotel looks great on the outside but is anything less on the inside. My first room lacked a properly working ac unit and the bathroom was not very clean. After requesting a different room comparable to what I was in, I was lied to until I continue to press the issue and then I was moved. After moving the... More 

Helpful?
Thank Badia M
IHGService, Guest Relations Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Dear Badia M, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service we endeavor to... More 

Travelers are raving about these Colonial Heights hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 18, 2016

I never write any review at all, this is my first one, I stayed for a night to this hotel. 07/16/2016 Parked my car in the parking lot, Disappointed after 6 hours sleeping finding my car all around scratched, with a key...I asked at the reception what is there policy about car damages, Not responsible at all!!! Then i asked... More 

Helpful?
Thank Petertaste
IHGService, Guest Relations Manager at Holiday Inn Petersburg North - Fort Lee, responded to this review

Dear Petertaste, Thank you for taking the time to express your thoughts and concerns. I regret to know that your car was scratched at the parking lot during your stay. I have sent you a private message to obtain additional details regarding your stay. We hope to hear from you soon and be of further assistance. Once again thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

50 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & Grounds (8)
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Room/Suite (25)
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Dining (3)
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Pool/Beach Area (2)
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Business Center/Function Rooms (4)
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Other (8)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn Petersburg North - Fort Lee

Address: 401 E Roslyn Rd, Colonial Heights, VA 23834-3625
Location: United States > Virginia > Colonial Heights
Price Range: $120 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Petersburg North - Fort Lee 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Holiday Inn Petersburg North - Fort Lee Hotel Colonial Heights
Holiday Inn Petersburg North - Fort Lee Colonial Heights, Virginia
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