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Courtyard Richmond Chester

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220 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Lancaster, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

What a great place for an overnight stay to break up a long car ride trip! The bistro food in the lobby was delicious and the servers were wonderful - especially Regina! Our rooms were clean and they accommodated our last minute needs requests promptly and with a smile! The beds are probably the most comfortable we have ever slept... More 

Helpful?
Thank Gigls7619
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for sharing your experience at the Courtyard Richmond Chester! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stopped at the beginning of our 22 day vacation and the end. Friendly staff, however Nancy really stood out. Very engaging. Went out of her way to be social. A definite plus for Marriott!! Great location off I-95. Good food in area and large grocery store.

Helpful?
1 Thank Tere B
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for your rating and review of the Courtyard Richmond Chester!! It is always a pleasure to hear from returning guest that their stay met their expectations. We are lucky to have Nancy on our team and pleased that you had such a great encounter with her. We look forward to seeing you again when your travels bring you... More 

Level Contributor
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

This is the second consecutive year we have stayed at this property on the drive home from Florida. Last year our stay was pleasant - but this year I was disappointed in several room issues. The additional blanket in the closet was sticky, the bed sheets were put on inside out and had a less than fresh smell, and the... More 

Helpful?
Thank Linda V
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for sharing your experience at the Courtyard Richmond Chester. As a Valued Guest, we appreciate your feedback and disappointed to hear that we have fallen short of meeting your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again and allow us to... More 

Atlanta, Georgia
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Let me provide my disclaimer, I rarely provide 5 stars to locations that aren't full-service hotels/resorts. This location is quietly nestled off of a major road. You don't hear any street noise or traffic. Service was excellent and have no concerns. I would visit again. My room was clean, clean, clean, and clean. This is a testament to hotel management... More 

Helpful?
1 Thank Sandpower_S
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for taking the time to share your experience in regards to your recent stay at the Courtyard Richmond Chester. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience that you encountered during your stay.... More 

Missouri
Level Contributor
68 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed August 19, 2016

Your average older Courtyard. Very Friendly and helpful staff. Lobby has been remodeled and is very nice. The hallways and parts of the lobby were un-air conditioned. Yes it was hot and humid in Richmond but the hallways seemed 90 degrees and we had a meeting in the lobby over by the couches and it was warmer inside then outside,... More 

Helpful?
Thank 412
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for taking the time to rate and review your recent stay at the Courtyard Richmond Chester. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the experience you encountered during your stay. We have shared your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 6, 2016 via mobile

Pay particular attention to Regina and Nancy who serve breakfast. Big smiles, warm welcomes and a great breakfast. Also very attentive and kept the area spotless. They capped off a fantastic stay at this beautiful hotel.

Helpful?
1 Thank Warrencrew
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for your review of the Courtyard Richmond Chester! We strive to ensure that our valued guest have a memorable hotel experience while away from home. We are happy to hear your stay was what we aim for each day! We hope to see you again when your travels bring you back to the Chester area! Thank you from... More 

Brant Lake, New York
Level Contributor
147 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 30, 2016

Upgraded us to a suite So quiet Bed so comfortable Service great Food downstairs Gym and indoor pool for exercise Two tus Deeper couch fridge and micro wave coffee pot. I was all set. Slept in Relaxed and swam read a book while my husband was a work

Helpful?
Thank Nancy K
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for sharing your experience at the Courtyard Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope... More 

Level Contributor
12 reviews
4 of 5 stars Reviewed July 29, 2016 via mobile

We booked a suite style room for our family of 5 with 3 teenagers traveling to/from the beach. Room had 2 queen beds and a pull out sofa. There was plenty of room for us to move around. Beds and pillows were comfortable and room was clean. Free wifi. Good location with plenty of restaurants nearby.

Helpful?
Thank T4034FOmichelles
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for sharing your experience at the Courtyard Richmond Chester. It was a pleasure to hear that the accommodations met your needs. We are also delighted to hear that we have met your expectations during your stay! Thank you for staying at the Courtyard Richmond Chester and we hope you choose to stay with us again whenever your travel... More 

1 review
5 of 5 stars Reviewed July 27, 2016

Grace and Alma were great at providing customer service when I stayed there. They made sure the food was prepared the way I wanted. Also, the front desk was extremely courteous. They made sure my room was up to my expectations.

Helpful?
Thank Balaji S
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for your rating and review of the Richmond Chester Courtyard. We are delighted to hear that you had a memorable stay. We will share with Grace and Alma the excellent review they received from you. We hope to see you again if your travels bring you back to the Chester area. Thank you, The Richmond Chester Courtyard Team More 

Long Island, NY
2 reviews
5 of 5 stars Reviewed July 25, 2016 via mobile

For the second year we stopped here as we drove from NY to SC. Reliable, clean, professional. Front desk staff polite and accommodating. Breakfast quick and good quality. We will be back in 2017 for sure!

Helpful?
Thank travelingJacks
chester800, Front Office Manager at Courtyard Richmond Chester, responded to this review

Thank you for your rating and review of the Richmond Chester Courtyard. Welcome back and we are delighted to hear that you had a memorable stay. We look forward to seeing you again when your travels bring you back to the Chester area. Thank you, The Richmond Chester Courtyard team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Dry Cleaning

Additional Information about Courtyard Richmond Chester

Address: 2001 W Hundred Rd, Chester, VA 23836-2412
Location: United States > Virginia > Chester
Price Range: $148 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond Chester 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond Chester Hotel Chester
Courtyard Chester
Chester Courtyard
Chester Marriott
Hotel Style:
#2 Business Hotel in Chester
#3 Green Hotel in Chester
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