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Hyatt Place Richmond/Chester

Certificate of Excellence
GreenLeadersSilver level
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Hyatt Place Richmond\/Chester
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250 Reviews from our TripAdvisor Community

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Showing 248: English reviews
North Massapequa, New York
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very nice first impression with the lobby. Plenty of seating and several conversation areas. Great breakfast, with a small area for food to go with Starbucks coffee. Pool area located in the back of the hotel, so you have to walk out, but not too far. Rooms are very nice and spacious, almost like a suite with a comfortable sitting... More 

Helpful?
Thank kelly V
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel's rooms need a makeover. They are old, dirty, and dusty. There was dust everywhere and the shower had black mold in every crease and corner. I got a rash once we got there from I don't know what. The lobby was pretty cool and the staff was friendly but that's about it.

Helpful?
Thank MariaMiguelDiego
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This Hyatt has to get an A++ for friendliest staff. I've been to a ton of hotels and this one is tops for the staff! The lobby is what you expect from a Hyatt so that was great. The rooms could probably use some updating but were clean and well maintained. The hotel is non smoking which is a bonus... More 

Helpful?
Thank Phishstx52
Anderson, Indiana
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Immediate thought: Score! We visited the area in June for a wedding, and decided on this hotel. The hotel was VERY nice! It was clean, up to date, rooms were roomy, staff was helpful, and it was in a great location!!!!! I loved the convenience of restaurants that were walking distance. Hyatt's are typically nice. This one did not disappoint!!!!!

Helpful?
Thank WheelsUp70
Long Beach, California
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We had to book a hotel last minute to attend a funeral. The Hyatt Place had the right amenities for the right price. The staff was very friendly and helpful, and I loved the convenience of the included breakfast and all day cafe service. The pool was basic but still did the trick for my kids. The room itself was... More 

Helpful?
Thank lbmastiff
New Jersey, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

We found multiple strands of hair on the face towels, brownish stains in the tub, and stains on the carpet and sofa. The stains in the carpet wasn't too bad but the tub and hair on the towels that didn't belong to us was disgusting

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sonya J
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I really enjoyed staying here. The hotel was clean, staff was friendly, and the rooms are large. Checking in and out was easy. The amenities are also nice and the location is conveniently located near shopping, restaurants, and major roads. Would definitely recommend!

Helpful?
Thank Tim B
Questions? Get answers from hotel staff and past guests. Ask a question

69 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hyatt Place Richmond/Chester

Address: 13148 Kingston Ave, Chester, VA 23836-5725
Location: United States > Virginia > Chester
Price Range: $121 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond/Chester 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hyatt Place Richmond/Chester Hotel Chester
Hyatt Place Chester
Hyatt Chester
Chester Hyatt
Hotel Style:
#2 Family Hotel in Chester
#2 Green Hotel in Chester
#4 Business Hotel in Chester
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