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Residence Inn Richmond Chester

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Residence Inn Richmond Chester
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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Ohio
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Great large rooms for families and dog friendly. We enjoyed our brief stay and the dogs loved the open grassy areas with plenty of room to walk. Breakfast was good in the morning and the common areas inside and outside the hotel were well maintained. We will stay again.

Helpful?
Thank Candace614
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your response. I do appreciate you taking the time to let us know about your stay at our hotel! I am glad we were able to meet your expectations during your stay. We do appreciate your business and hope to see you in the near future! More 

Hays, Kansas, United States
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent place to stay away from home. The rooms are nice, not lavish, but I couldn't ask for more as far as amenities ❤️ The front desk was helpful and made us feel welcome upon arrival. It's also really close to the street to access most dining or shops.

Helpful?
Thank Yvelisse R
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for staying at our hotel! I am glad that you enjoyed your stay with us! We do want to inform you that our hotel will be getting a renovation later on this year! I am glad that our front desk was able to help you and provide you with great customer service! We do appreciate your business and... More 

Columbia, South Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here on 5 May 2016 and again on 9 May 2016. I had good stay both times, although my room was right above the central air handling unit and it was a bit noisy the second night. I stayed in the same room both nights. The staff were friendly and helpful. The Hotel is a little hard to... More 

Helpful?
Thank Don080
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Thank you for your rating and comments! We do appreciate you letting us know about your stay at our hotel! I do apologize about that the central air unit was making noise on your second night with us. I know that must have been very frustrating. We are going to let our maintenance department know about this so that we... More 

Chester, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel, staff, food, service and location. Easy access to Richmond and Fort Lee traveling 295 or I 95. All employees are very helpful especially Kristen, Marisol, Tess, Jane and Shannon . These ladies always have smiles on their face and eager to help. Customer service is the best !!!!!

Helpful?
Thank JCT1961
chester800, Front Office Manager at Residence Inn Richmond Chester, responded to this review

Dear JCT1961, Thank you for your response! I do appreciate you letting us know about your stay at our hotel. I am glad that you were able to enjoy your time with us! I appreciate you letting us know about our staff and amenities! I am glad that we were able to give you the best customer service during your... More 

United States
Level Contributor
60 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed June 12, 2016 via mobile

We travel often and like Residence Inns for the extra space. Many of the ones we have been to recently have been updated. Sadly, this one is showing it's age. The furniture in the living area was worn. Definitely needs to be replaced. The AC unit was very loud in the room. Front desk staff never seemed to be there... More 

Helpful?
Thank AKD
chester800, Manager at Residence Inn Richmond Chester, responded to this review

Hi There, Thank you for taking the time to share your recent experience with us. Please accept our sincere apology for the inconvenience you have encountered while staying. We hope to have another chance in the future to be at your service for your lodging accommodations when travel brings you back to Chester, VA. More 

San Francisco, California
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 12, 2016

My brother booked this for a family emergency (death in the family) after staying here previously. It's an obscure place, and kind of hard to find, which makes it almost better, as that's part of the allure of this place. Upon pulling up to the parking lot (on several occasions) we saw deer outside the perimeters, which shows how quiet... More 

Helpful?
Thank FlyBearSF
chester800, General Manager at Residence Inn Richmond Chester, responded to this review

Dear FlyBearSF, Thank you for sharing your experience at the Residence Inn Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer... More 

Pennsylvania
Level Contributor
122 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed June 8, 2016

We actually had a voucher for a free night which we earned when we renewed our Marriott Credit Card. After being greeted very pleasantly by Kristen at the front desk, we chatted about the rainy weather and then moved on to the business of checking on my reservation. I jokingly asked if they had any upgrades (we had booked a... More 

Helpful?
Thank LooneyIAm
chester800, General Manager at Residence Inn Richmond Chester, responded to this review

Dear LooneyIAm, Thank you for sharing your experience at the Residence Inn Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer... More 

Chester, Virginia
1 review
5 of 5 stars Reviewed May 30, 2016

As a guest at the Residence inn, I have to say I'm amazed at how guest services makes sure everything is in order. A gentleman by the name of BENITO has helped feel very welcome during my stay here, he is very passionate about his job.I have stayed at plenty of hotels and the service that I have received is... More 

Helpful?
Thank Kevin L
chester800, General Manager at Residence Inn Richmond Chester, responded to this review

Dear Kevin L, Thank you for sharing your experience at the Residence Inn Richmond Chester. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service.... More 

Oklahoma City, Oklahoma
Level Contributor
219 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed May 22, 2016

We enjoyed our one night stay here. The property is tucked away on a quiet street, but has quick access to the 295, a gas station and a couple of restaurants. Our room was clean, and the hotel staff were friendly. There was lots of available parking. We experienced no problems with the free wi-fi. We would definitely stay here... More 

Helpful?
Thank Graciedottie
chester800, General Manager at Residence Inn Richmond Chester, responded to this review

Dear Graciedottie, Thank you for sharing your experience at the Courtyard Richmond Chester. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.... More 

Pasadena, California
1 review
5 of 5 stars Reviewed May 15, 2016

I visit Chester, Virginia more often for business and stayed at several hotels in the area. I found this hotel having the best accommodation equipped with facilities that made me feel home (away from home). It has a full kitchen (and not a kitchenette offered by other hotels) with an electric range, microwave oven, full refrigerator, and all the kitchen... More 

Helpful?
Thank vicentedagohoy
chester800, General Manager at Residence Inn Richmond Chester, responded to this review

Dear vicentedagohoy, Thank you for sharing your experience at the Residence Inn Richmond Chester through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn Richmond Chester

Address: 800 Bermuda Hundred Rd, Chester, VA 23836-2705
Location: United States > Virginia > Chester
Price Range: $145 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Richmond Chester 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Residence Inn Richmond Chester Hotel Chester
Hotel Style:
#3 Family Hotel in Chester
#4 Romantic Hotel in Chester
#4 Green Hotel in Chester
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