We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Residence Inn Richmond Chester

Save
Share
Traveler (56)
Room & Suite (81)
Dining (7)
Overview
  • Excellent53%
  • Very good34%
  • Average8%
  • Poor4%
  • Terrible1%
Travelers talk about
“bedroom suite”(8 reviews)
“full kitchen”(9 reviews)
“main road”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from $149.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chester hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ef98b46876b1436a92c4348ea823b647", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1502091,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109211416],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":9,"year":2018},"checkout":{"day":3,"month":9,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":149,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"ef98b46876b1436a92c4348ea823b647","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":149,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":149,"highestMetaPriceDisplay":-1,"hotelName":"Residence Inn Richmond Chester","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImVmOThiNDY4NzZiMTQzNmE5MmM0MzQ4ZWE4MjNiNjQ3IiwiQUlLIjoiZDlhMGI5ZmZlOWNmNDI2YWFiNGM4MjgxMTJkOWY4YmEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "09/02/2018", "checkOut": "09/03/2018", "lowestPrice": "$149", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109211416":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (226)
Filter reviews
224 results
Traveler rating
113
77
20
10
4
Traveler type
Time of year
LanguageEnglish
113
77
20
10
4
Show reviews that mention
All reviewsbedroom suitefull kitchenmain roadcorner roombasketball courtwaffleshotel stafffree breakfastsofa bednice hoteldefinitely stay here againfront desk clerkgreat stopindoor poolhot breakfasteasy accessnice room
FilterEnglish
Updating list...
1 - 5 of 224 reviews
Reviewed 4 weeks ago via mobile

My original room had a strong odor so I asked to change rooms which they did without a problem. My second room was good at first until I found a dirty towel. Management was extremely apologetic and obviously gave me clean towels. I had a...More

Thank R_12E
Response from Gilbert C, Manager at Residence Inn Richmond ChesterResponded 4 weeks ago

Hello R_12E! Thank you for giving us a review on trip advisor. Maintaining a fresh atmosphere and cleanliness within our guest rooms are always a key priority. On behalf of the entire team at Residence Inn Richmond Chester, I sincerely apologize for falling short of...More

Reviewed July 15, 2018 via mobile

Staff was exceptionally courteous and friendly.... Facility is very clean and tastefully decorated... Evenings around the outside fire pit are relaxing and quite nice... Ony drawback - if you need to do laundry, there isn’t a chance machine, which can prove to be quite frustratingMore

Thank Jacklyn L H
Response from Gilbert C, Manager at Residence Inn Richmond ChesterResponded 3 weeks ago

Hello Jacklyn! Thank you for your honest feedback and comment. We always strive to show good customer service to our guests as much as possible. Not really meeting your need of using a washing machine at the right time is really frustrating and I asked...More

Reviewed July 13, 2018

I've stayed in this hotel many times. Once for 30 days for a business related trip. I stay there when in Chester for personal business as well. I have absolutely no complaints and have always enjoyed my stays at this hotel!! Which each stay my...More

Thank Deborah B
Reviewed July 10, 2018 via mobile

The hotel itself is nice but the staff isn’t very friendly. I stayed at this hotel for 9 days. The housekeeping staff was not good at all. When they did clean my room they didn’t do a good job at all. I constantly had to...More

Thank liba79
Reviewed July 10, 2018

We stayed at this hotel in a 2-bedroom suite as a one night stop over. It was excellent value for the price we paid. The room was clean, but the air conditioning did not work well in the second bedroom. One bedroom was always colder....More

Thank APDMOM
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Wheelchair access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$167 - $190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Chester
#4 Romantic Hotel in Chester
#4 Green Hotel in Chester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$167 - $190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Chester
#4 Romantic Hotel in Chester
#4 Green Hotel in Chester
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (56)
Room & Suite (81)
Dining (7)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Denise030711
November 29, 2017|
AnswerShow all 6 answers
Response from workinggrrl | Reviewed this property |
All were done
1
Vote
Denise030711
November 29, 2017|
Answer
Response from Matthew M |
The renovations were completed in May of 2017, the pictures online are still outdated. New pictures should be going up soon
0
Votes
Denise030711
September 18, 2017|
AnswerShow all 2 answers
Response from dannymack116 | Reviewed this property |
Stayed here in July. Was told Marc is no longer there.
2
Votes
Room Tips
"The corner suite I stayed in had a separate bedroom with a door and a corner fireplace - made for a comfy..."
Read review
"All the rooms are excellent"
Read review
"hotel very quiet, 2 bedrooms & 2 baths very spacious"
Read review
"Corner fire place rooms are quiet nice!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing