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Hampton Inn & Suites Chesapeake Square Mall

473 reviews
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Traveler (21)
Room & Suite (17)
Pool & Beach (5)
Overview
  • Excellent51%
  • Very good24%
  • Average12%
  • Poor8%
  • Terrible5%
Travelers talk about
“chuck e cheese”(9 reviews)
“front desk”(52 reviews)
“hot tub”(23 reviews)
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
Wheelchair access
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Chesapeake Square Mall
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar 5Mar 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (473)Write a Review
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Traveler rating
236
115
59
38
24
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LanguageEnglish
236
115
59
38
24
Show reviews that mention
All reviewschuck e cheesefront deskhot tubgreat staycomplimentary breakfastroom was cleanstaff was friendlyeach morningindoor poolvisiting familywould definitely stay here againoff the highwaythe breakfast areawafflesvery nice hotelbusiness tripparking lot
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1 - 5 of 472 reviews
Reviewed 1 week ago

My family and I just wanted to escape the cold, have some pool time and relaxation. I had 4 kids with me and the staff was very patient and understanding of our family needs. They were excited to have my family to enjoy their services...More

Review collected in partnership with Hampton
Thank ronelle2018
Hotel's Favorite
Reviewed 4 weeks ago

We stayed here recently. The accommodations were fine — nothing special, but we did appreciate the proximity to the nearby mall. The highlight of the trip was Sherrie at the front desk who made us feel so welcome upon our arrival.

Thank Brent L
Reviewed 2 weeks ago

Stayed at hotel to attend homegoing service. Room smelled of chlorine, Tile in bathroom had mold on it. Ice maker on floor had no ice. Ceiling in dining area fell. Thank God no one was hurt. The up keep of the facilities were overall very...More

Review collected in partnership with Hampton
Thank Senetta B
Response from HIS4449, Guest Relations Manager at Hampton Inn & Suites Chesapeake Square MallResponded 1 week ago

Dear B.Sentta, We thank you for staying with us and appreciate your valued feedback. All of your comments will be forwarded to the hotel Management, We apologize for any inconvenience this may have caused. Best Regards,

Reviewed 2 weeks ago

Rooms are average, but most of the staff is very helpful and a pleasure to be around. Breakfast was definitely the highlight, and the amenities were definitely a helpful part of the stay. Definitely would come back here if ever in Portsmouth again.

Review collected in partnership with Hampton
Thank I9629QQmarka
Reviewed 3 weeks ago

Bad Morning!!! Morning Front desk staff was unprofessional Upon check in clerk noted may need an extra day Next morning advised clerk and was told had to move out .. said room been rented .. packed up went 25 miles down road to Hampton Inn...More

Review collected in partnership with Hampton
Thank 316kp
Response from HIS4449, Guest Relations Manager at Hampton Inn & Suites Chesapeake Square MallResponded 3 weeks ago

Dear 316kp, Thank you for staying with us and sending us your valued feedback. It is very disappointing to me that you had a negative experience in dealing with one of our clerks at the front desk and we sincerely apologize. This incident will be...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$86 - $124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Chesapeake
#5 Business Hotel in Chesapeake
#5 Family Hotel in Chesapeake
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$86 - $124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Chesapeake
#5 Business Hotel in Chesapeake
#5 Family Hotel in Chesapeake
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (21)
Room & Suite (17)
Pool & Beach (5)
Dining (4)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
lenycantarero
August 11, 2017|
AnswerShow all 3 answers
Response from HIS4449 | Property representative |
Hi, With a free flowing traffic it is around 40 minutes from the hotel to the beach! Welcome to Chesapeake - Virginia Beach!
0
Votes
Room Tips
"Check the room before bringing in your suit cases."
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"Look at other hotels."
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"Ask for room away from the road."
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"King suite is very spacious."
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