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Holiday Inn Express Chesapeake

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Holiday Inn Express Chesapeake
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98 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Chicago
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel because it was still within a reasonable driving distance from Virginia Beach. The rooms are nice and spacious. The carpets need TLC. The worst was that when we walked into the elevator and got to our floor the entire floor smelled like weed. The front desk could not move us because the hotel was sold out.... More 

Helpful?
Thank Sealover1968
Jimmy K, General Manager at Holiday Inn Express Chesapeake, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Columbus, Ohio
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here for13 days. The front desk clerk, Frank, was awesome. Whenever we came in, he would greet us with "welcome home." During or stay the pool was out of service the entire 13 days. I had chosen this hotel because it had a pool. I had been doing a water aerobics routine to relieve back pain for at... More 

Helpful?
Thank DrAmaOColumbus_Ohio
Jimmy K, General Manager at Holiday Inn Express Chesapeake, responded to this review

Dear DrAmaOColumbus_Ohio, Thank you for taking the time and providing feedback about your stay. Since your stay the hotel has opened its newly renovated pool/hot tub area. I will take your comments and share them with our entire staff. I hope we have the opportunity to host you again in the future. Sincerely, Jimmy Kinane Assistant General Manager More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Some of the most recent reviews of this hotel was accurate, but I chose to ignore them. I have had good experiences with holiday inn up until this past weekend. Soon as I walked in the room it felt very out dated, then I went to cut on a light and saw how displeasing the room really was. The bed... More 

Helpful?
Thank Salae H
Jimmy K, General Manager at Holiday Inn Express Chesapeake, responded to this review

Dear Salae H, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Jimmy Kinane Assistant... More 

Travelers are raving about these Chesapeake hotels

Biloxi, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2016

The hotel is under new management and some improvements are very visible. However, the breakfast still is not very appetizing or varied. The room was clean but basic. The shower rod was loose and a little shaky as to whether it was going to stay up. The noise outside and in the dining area was loud and continuous most of... More 

Helpful?
Thank Janiet A
Jimmy K, Manager at Holiday Inn Express Chesapeake, responded to this review

Dear Janiet, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We are in the process of updating our hotel throughout 2016 thank you for noticing what progress... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 21, 2016

Overall the facility was run and maintained well; staff always friendly and helpful, and the location extremely convenient to my business needs. An incident occurred during my stay where a group of rowdy guests (biker club of approx. 15-20) partied loudly in the parking lot one night till the early morning, causing one of my group to go out and... More 

Helpful?
Thank Ken F
Jimmy K, Manager at Holiday Inn Express Chesapeake, responded to this review

Dear Ken F, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better... More 

Manning, South Carolina
1 review
5 of 5 stars Reviewed June 19, 2016

Everyone, from the front desk to breakfast staff to housekeeping were friendly and made us feel right at home. They couldn't have been nicer. They replaced the pillows on our bed while we were there and I saw new mattresses being delivered.

Helpful?
Thank isabellebr0wn
Jimmy K, Manager at Holiday Inn Express Chesapeake, responded to this review

Dear isabellebr0wn, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. The hotel is working on replacing all of our guestroom pillows and mattresses throughout 2016. I'll make sure to personally share your review with our entire staff. Thank you again for staying with us and we hope to... More 

Akron
Level Contributor
191 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed May 22, 2016

Spent six night stay here on business. Holiday Inn Express is usually my go to place to stay if available. I have always had great experiences at other HIEX's, Unfortunately not so here. Front desk people very friendly and helpful. Kudo's to them. Lobby and entrance very nice. Thats where it ends. Room disappointing to say the least. TV wobbly... More 

Helpful?
1 Thank IEBob
Jimmy K, Manager at Holiday Inn Express Chesapeake, responded to this review

Dear IEBob, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Jimmy Kinane Assistant General... More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 16, 2016

The front desk, maintenance and breakfast staff were ALL very professional with outstanding customer service!! We were told they are in the process of updating the entire hotel as it is clearly needed. All of our 7 rooms had furniture that was badly dated but the rooms were clean and the beds were comfortable!!

Helpful?
1 Thank twaters2016
Jimmy K, Manager at Holiday Inn Express Chesapeake, responded to this review

Dear Twaters2016, Thank you for kind words regarding how professional and how outstanding the customer service was during your stay. The hotel is working on updating all of our guestrooms through out the year. Make sure to stop by next year to see all of our staffs hard work in updating the hotel to make it more comfortable for all... More 

2 reviews
5 of 5 stars Reviewed May 16, 2016 via mobile

We had a great time and enjoyed our stay Saturday night. Frank was very welcoming, friendly and informative!! The wifi worked great, the room was clean, it was quiet and dark during sleeping hours. The children enjoyed the pool and The breakfast was also great!!

Helpful?
Thank Katie S
Jimmy K, Manager at Holiday Inn Express Chesapeake, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jimmy Kinane Assistant General Manager More 

Ludlow, Massachusetts
1 review
4 of 5 stars Reviewed May 10, 2016

Other than a small problem with a leaking air conditioner, our stay was pleasant. The room was comfortable, the bathroom could use a new paint job, but the staff was very friendly, the room was quiet and the breakfast was what was expected. We would stay here again.

Helpful?
Thank cathysea09
Carl H, Manager at Holiday Inn Express Chesapeake, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jimmy Kinane Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Chesapeake is proud to offer 90 clean comfortable guest rooms including, 21 suites and 6 relaxing whirlpool rooms for your home away from home. Whether you are traveling on business or pleasure we are just minutes away from where you need to be! We are conveniently located near Suffolk, Norfolk, Portsmouth and Hampton Va. Local businesses include: Greenbrier Area, US Joint forces Command, US Coast Guard Station, Norfolk Naval Base , Portsmouth Naval Base, JTASC, Portsmouth Naval Hospital, Portsmouth Shipyard, Norfolk General Hospital, Northrop Grumman, Harbor View, Chesapeake Square Business District, Cavalier Industrial Park, Ferguson Enterprises, General Dynamics, Lockheed Martin. We offer complimentary USA TODAY and local newspaper, indoor pool, hot tub, exercise facility, meeting room, business center, and 24 hour guest laundry. All guest rooms have microwave and refrigerator. Our premier hotel offers to all travelers, whether business or pleasure, spacious rooms. So be SMART All rooms now feature the Kohler Stay SMART shower head, curved shower rods, SMART roast coffee, and Simply SMART bath amenities. Bringing your computer? Our hotel offers free hi-speed Internet. So be SMART and Stay SMART at the Holiday Inn Express Hotel & Suites-Chesapeake. ... more   less 

Additional Information about Holiday Inn Express Chesapeake

Address: 2436 Gum Rd, Chesapeake, VA 23321-1510
Location: United States > Virginia > Chesapeake
Price Range: $103 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chesapeake 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express Chesapeake Hotel Chesapeake
Chesapeake Holiday Inn
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