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Hilton Garden Inn Chesapeake/Greenbrier

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1565 Crossways Blvd, Chesapeake, VA 23320-8932
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Hilton Garden Inn Chesapeake\/Greenbrier
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370 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Annapolis, Maryland
1 review
2 of 5 stars Reviewed yesterday NEW

For a Hilton this hotel needs to make some changes. The rooms were not very clean. The front desk staff was not great. There was one gentlemen at the front desk who was trying to be helpful but other than him I can say We won't go back

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank guest801
Jacksonville, North Carolina
1 review
2 of 5 stars Reviewed 4 days ago NEW

Nice clerks but bad outdated rooms. The AC unit in the room hardly worked. I have stayed at many Hilton Garden Inn's and this one is by far the worst. We were supposed to be there for 3 nights but checked out after 1 and went to another hotel down the street.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank pn_mustang
Alexandria, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Have stayed here often for quick over night trips. Convenient location for my purposes, clean rooms, amenities were basic but fine. I have always found the staff.welcoming and helpful. Don't use many of the facilities as I am only in the hot to sleep

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank debram269
Greenfield, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Unforntunatley this Hilton experience was average at best. Leaking faucet in room, broken shower handle, a closed pool for a period of time and not being allowed joining rooms as set in our reservations. Being a HH member and a HGVC member - one would think that there might have been some understanding why I was upset with the treatment... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brian Darrell K
NJ
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night to break up a long drive. Our room was on the 4th floor. The door to our room did not close automatically, we had to pull it closed and push it open rather forcefully, which made for very noisy opening and closing. I was just thankful my kids are grown and I didn't have to... More 

Helpful?
Thank cak66
United States
1 review
2 of 5 stars Reviewed 1 week ago

We received poor customer service from this hotel. Our check-in time was 4pm & we had to wait in the lobby for an hour before our room was ready. We were told they were "short staffed". They offered us breakfast for 2 but there were 4 in our party! Also, the pool was closed which we were not told on... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Deborah G
1 review
1 of 5 stars Reviewed 2 weeks ago

For the price, I expected the food court to be included, the rooms to be updated with comfortable bedding, good internet, the pool available, a speedy check-in and the room I reserved. Unfortunately, that wasn't the case.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 575gailf
Virginia Beach, Virginia
Level Contributor
128 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Checking in at this hotel, the front desk and the bar/restaurant area were disappointing due to the leaking air vents. Allowed to check in early and given the keys to the room, but when entering the room, I was given one that hasn't even been cleaned from prior guest use. Immediately corrected, that was a plus for the front desk... More 

Helpful?
Thank atm888
New Berlin, Wisconsin
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I try to have reasonable expectations when I review something, I mean this is just a 3 star chain hotel. However, the room was not ready for us to check in even though it was after 3 pm and we had just been in the car for 15 hours. The beds are small but fairly comfortable. The rooms were not... More 

Helpful?
1 Thank Mike_WI2013
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I am a frequent business traveler and very loyal to Hilton properties! Stayed with Hilton around the world! Last night 3 attempts to get into room and keys not working. Moved to a room but I notice no Keurig or coffee pot? I call. Oh yes we know! I will bring coffee. This morning the lady was very nice but... More 

Helpful?
Thank Kim K
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Hilton Garden Inn Chesapeake/Greenbrier is located in the Greenbrier Business Park and is minutes from Greenbrier Mall. Enjoy the patented Garden Sleep System® bed, complimentary high-speed internet access, and flat-screen TV with cable channels in every guest room. Our on-site restaurant, the Great American Grill, is open for breakfast and dinner, plus offers in-room dining service. ... more   less 

Additional Information about Hilton Garden Inn Chesapeake/Greenbrier

Address: 1565 Crossways Blvd, Chesapeake, VA 23320-8932
Location: United States > Virginia > Chesapeake
Price Range: $118 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Greenbrier 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Chesapeake
Chesapeake Hilton Garden Inn
Hotel Style:
#8 Family Hotel in Chesapeake
#16 Business Hotel in Chesapeake
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