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Extended Stay America - Chesapeake - Crossways Blvd.

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Extended Stay America - Chesapeake - Crossways Blvd.
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34 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Roanoke, Virginia
Level Contributor
417 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

First of all, upon arriving, the lobby check-in area was the size of a hotel room, maybe smaller. It is definitely not as pictured in thier website at all. There was some trouble with peoples reservations ahead of us, so there were about 6-8 groups of people all trying to check in at once, so it was very crowded in... More 

Helpful?
Thank klay36
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for your recent stay and for your feedback. We would like to apologize for the issues you experienced in your guest bathroom. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We appreciate you letting us know. I am also sorry we were lacking... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked room three days before trip, room was ready, we arrived much later than expected (11pm). Room was clean, towels had stains, toilet seat cover was peeling and needed replaced, requested an extra pillow, but none were available. For the location, which is next to plenty of shopping, I would stay again. Just hubby and I this trip so the... More 

Helpful?
Thank Latasha J
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for your feedback about your recent visit to our hotel. We are glad to see that your overall stay was satisfactory, and you liked the cleanliness of your room and our location. However, we apologize we did not fully meet your expectations in regard to our service and for the inconvenience it caused. Our goal is to provide... More 

Puerto Penasco, Mexico
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The service was very good here. Quality of the room was very good for the price. Really have no complaints. We were here to see our daughter at Regent University. 5 minutes away. Easy access to shopping and beach. They checked the room before we went in. The air was on. Definitely stay here again. If it is your first... More 

Helpful?
Thank tasme80
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Chesapeake - Crossways Blvd. We are pleased to read that you loved your accommodation, our courteous service and convenient location which was perfect for your needs. It was our pleasure serving you, and we look forward to your next stay... More 

Japan
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Checked in after a long drive from New Jersey. Check in was 3 pm and tried to check at 4pm but room wasn't ready. Room was dirty, sheets weren't clean and grounds weren't kept up. Cigarette butts everywhere. Front desk person was always in the office and never there. I believe the front desk doubles as housekeeping. Will never stay... More 

Helpful?
Thank clm2016
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for selecting our hotel for your recent stay. We are sorry for the challenges you experienced after a long day of travel. Our front desk staff has multiple duties to aid and assist our guests in having a pleasant stay. Each of our staff members are dedicated to providing clean, well maintained guest suites along with friendly and... More 

Travelers are raving about these Chesapeake hotels

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I found the hotel to be in a great location in Chesapeake. It is near a few shopping centers and restaurants, making it convenient for anyone who doesn't feel the need to explore the local area before finding food. It is approximately 20 minutes from Norfolk airport (pending traffic), which was great for me because I landed there. I'm not... More 

Helpful?
Thank Leonard J. W
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you so much for sharing your thoughtful review online. We are delighted to read you loved our location and that you felt you got a great value for your money with your stay at our hotel. We are so happy you were impressed by the warmth and hospitality you received from our desk associates and that you enjoyed your... More 

Raritan, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Good value for folks who prefer a quiet breakfast in their room, a cup of tea before bed and are only looking for a quiet place to sleep. That's all we want and need as we have places to go and people to see and it's not hanging out at the hotel.

Helpful?
Thank Paul K
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Chesapeake - Crossways Blvd. it is nice to read that our hotel met your expectations and was perfect for your needs. We hope you and your family had a great time together and would love to welcome you back soon.... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great for our swift one night stay, very clean,still looked new and a great quiet and convenient location! Wish we could have stayed longer, would definitely recommend to others, and the staff were very friendly

Helpful?
Thank Lyndseyatthegates
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for selecting Extended Stay America - Chesapeake - Crossways Blvd. for your visit and for sharing your comments. Our team is so pleased to learn you enjoyed our immaculate property, welcoming associates and convenient location. Thank you for recommending our hotel, and we would love to welcome you back in the future! Sincerely, General Manager More 

Jacksonville, Florida
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 17, 2016 via mobile

I have stayed at an extended stay hotel before and this was more like an Econo Lodge. I will not stay here again. There were hairs all over the bathroom sink , damaged dresser, and a huge gap under the door that definitely let sound (and bugs I am sure) in the room. Even when you close the door it... More 

Helpful?
Thank GypsyHrtdChick
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Please accept my apologies for the experience you shared in your feedback. I was disappointed to see you felt your accommodations were not up to par. I apologize for the cleanliness issues which were overlooked by my housekeeping staff, and I will share your feedback with them to ensure this does not happen again. I will also have my maintenance... More 

Annapolis, Maryland
1 review
1 of 5 stars Reviewed July 7, 2016

My company decided to put our working in this place and after spending 6 months in there because i had no choice, i would never stay in another one in my entire life, i wouldn't wish my worst enemy on that. where to even began, the rooms are dirty there clean the rooms once a week, never once changed the... More 

Helpful?
Thank kdove50
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

We want to thank you for your recent stay with us and for taking the time to post your very candid review. We are sorry to hear our services and amenities did not meet your expectations and you were unhappy with your stay. To provide a more home-like experience for our guests, we provide housekeeping services on a weekly basis,... More 

Cumberland, Rhode Island
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed July 4, 2016

Scored this hotel via hotwire a day or two before. Late flight arrival to head back out to the Outer Banks first thing in the morning. Nice area but very disappointing for what I would have believed to be a hotel for someone perhaps staying for awhile. Very outdated. Bathroom needed alot of work.- shower head missing. Appeared to be... More 

Helpful?
Thank Flipflop59
00esa, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

We are glad you stayed with us, and we appreciate your constructive review. We are sorry your suite fell short of expectations. We are remodeling our suites this year, and it does take time to complete each part of the project. Please don't hesitate to request an updated suite the next time you stay with us, and we will do... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Chesapeake - Crossways Blvd.

Address: 1540 Crossways Blvd, Chesapeake, VA 23320-2841
Location: United States > Virginia > Chesapeake
Price Range: $70 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Chesapeake - Crossways Blvd. 2*
Number of rooms: 132
Reservation Options:
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Also Known As:
Extended Stay America Chesapeake Crossways Blvd Hotel Chesapeake
Extended Stay Chesapeake
Chesapeake Extended Stay
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