This is a hotel to bookmark in favorites. We were amazed at how quiet it was - we did not hear ANY Noise. Loved it! The location was key: right at the start of the outdoor C’ville mall with easy waking access to restaurants, pharmacies, theaters, shops. etc. In addition, loved the flexibility of free self parking and not waiting for valet parking. The parking lot is under the hotel. The room was lovely, comfortable and clean. The hotel staff were super attentive and flexible. We needed to modify our reservation and they were super accommodating without any drama. Great time.
On a multi-day trip through the upper South culminating in a wedding in NC we pulled into the Omni Hotel in Charlottesville after two nights in Gettysburg at the Wyndham. What a difference! For approximately the same price, the Omni offered a much nicer location, nicer rooms, and most importantly, an attentive staff who a) actually delivered on service promises and b) listened to us and made recommendations based on local knowledge and at least some concern for our experience. It may be that I was preconditioned to over-react to any semblance of concerned service after staying at the Gettysburg Wyndham, but I am puzzled at some of the other comments on this hotel. We found the rooms to be clean and not particularly dated. There was one minor maintenance problem with our room (nonfunctioning outlet) that was fixed immediately after we reported it, a level of responsiveness you don't often see these days. Likewise puzzled about negative comments on the location - the pedestrian mall may have suffered during COVID, but there was a perfectly adequate inventory of restaurants, bars and stores within a five min walk. We are pretty mobile senior walking types, and within a 5 min walk you can get excellent coffee, tapas, barbeque, soup/salad, Southern, French cuisine etc. Expand the search area to a 20 min radius and it's hard to believe you will not be satisfied with the large assortment of low-end and premium food and the UV campus (well worth the walk). If I were visiting Charlotte I would stay here again without hesitation. So, four or five stars? Always a tough call. The Omni is clearly not in the same league as the Four Seasons, my benchmark for five star hotels, but considering the excellent price and the service, which is something that you cannot fake with a coat of paint or new furniture, I am calling this one a five star. Free covered parking is included, and access to local attractions such as Monticello is good.…
We spent a 3-day weekend here for a family wedding and found the Omni a perfect home base. The location is convenient, right on the downtown mall. The hotel is lovely, and the room was comfortable and quiet. Most of all, the staff was unfailingly helpful, friendly, and pleasant. We will definitely be choosing Omni again as our traveling resumes.
I checked in today for 4 days for a friends wedding assuming we’d be staying at a typical Omni hotel. I was surprised to find the suite to be musty and dated with almost no modern amenities and furnishings worse than a holiday in express. For $3500 for 4 nights I expected at least an acceptable accommodation. My views are of the entry way or the tar roof of convention center. Stay anywhere else. Not going to rate the rest of the place - the staff is probably wonderful but the rooms need renovated and updated. I am debating changing hotels but I doubt I’d get a refund and don’t have time to find other arrangements.
We stayed for graduation week, so the law of supply and demand raised the price of a three night stay (required) to about $600 per night. No room service due to covid. expensive and limited menu Food was only adequate. Staff was great, very accommodating, and able to handle our needs. The room was lovely. Bell hop Marvin was especially kind and helpful. I would certainly recommend the hotel. It was also convenient to shopping and restaurants, but not at all close to the university.
Comment on Omni Hotel in Charlottesville VA While hotel appears lovely from the lobby there are serious problems especially for anyone with physical problems. The parking garage has several handicap parking places but the door to hotel cannot be opened by any one in wheelchair and is almost impossible for one with cane. Doors to leave hotel have same problem in that they are heavy to open. The ramp to dining area is longer walk then needed and very inconvenient. Restaurant in hotel has an extremely limited menu for breakfast and especially for lunch and dinner. Leaving hotel to eat out one is faced with very limited parking, many one way streets and construction. We had a regular room and for the first time in any hotel we have stayed in US, Europe or Japan the shower did not have a grab bar or anything else to hold. The bathroom was minimum size with out a stool or chair provided. The shower had large step without anything to hold on to. Would NOT recommend this to any senior citizen!…
Hotel is in a great location for visiting the UVA campus. Stayed on 5th floor. Room was very comfortable - lots of closet space and a large TV. Generally like a larger bathroom but plenty of room for one person. Good view of the surrounding area. Very clean hotel. Conference rooms were large and well appointed. Would stay here again when in the area.
Pros: very clean, comfy bed, very pleasant staff, elevators are well functioning and free onsite parking Cons: there’s a serious design flaw in the rooms where you was EVERYTHING in rooms around you. Probably not something you want to deal with if you’re paying peak Omni prices. It appears to come in around the windows. This includes - coughing, sneezing, hacking, phone calls, normal conversation, tv, and you can use your imagination on what else. I requested a new room on my second night, fortunately my new neighbors were quieter but you could still hear them. And they could certainly hear us!!! So be prepared for that going in, it doesn’t appear to be limited to a single room given other reviewers. Additionally, in room K cup coffee is terrible. The rooms, tv and fixtures are old by today’s standards prob 20+yrs old. The bathroom is tiny. Omni clearly doesn’t deal with renovations, but at least the rooms are clean…
The walls and doors are so paper thin that you hear everything through them. The people staying at this hotel have no regard for this and feel it necessary to hold full conversations in the hallways and turn their TV volume up at midnight. The bathrooms are so small it is impossible to shut the door unless you stand between the toilet and sink or shower and toilet. There is no room service.
You know, for roughly $300 a night for a std room, I expect coffee readily available in the lobby early in the morning. In room coffee sucks. No lobby coffee. Had to wait for restaurant to open at 6:30am, it also sucked and cost $. At least try to do as well as a holiday inn. Location was excellent though. Get off your wallet and give me my friggin coffee in the AM, and I’ll give you 2 more stars.
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