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Extended Stay America - Washington, D.C. - Chantilly

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Extended Stay America - Washington, D.C. - Chantilly
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59 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly
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Showing 59: English reviews
Athens, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 30, 2010

My experience at this hotel was nothing like those of any of these other reviews. My friends and I arrived for the Stewart/Colbert rally and found the staff to be courteous and generally helpful. The room was clean, as was the bathroom, and the kitchenette was stocked with dishes. My only complaint: when our bathroom light burned out--which was almost... More 

Helpful?
1 Thank welton_sonofdavis
Houston
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 7, 2010

I've seen Motel 6's and Super 8's better than this place. Extended Stay hotels should review this motel and make changes. I give this motel 1 star just for location and being barely within the D.C. metro area. And that's generous. I knew something was wrong when I pulled up and saw a sea of trailers, RVs and electric power... More 

Helpful?
1 Thank jamesblue22
Manager20190, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Thank you for taking the time let us know about your concerns. We apologize if there appeared to be hidden costs during your stay. Certainly at check in to the Hotel these costs should have been explained in detail. We will let the local police department know of the vehicles on the entry road leading to the Hotel. To the... More 

Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 1, 2010

Out of 4 stars I give this hotel a circle. After reading the reviews and looking at the few pictures available, I thought how bad can a hotel in that part of Chantilly be? I should have researched a bit more....I will NEVER stay there again! The room was dirty, dingy, smelly, and run down complete with cobwebs in the... More 

Helpful?
1 Thank TBT001
San Francisco Bay Area
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed August 13, 2009

I needed a place to stay near Dulles Airport for just one night. What to say about this place? Frankly, it's a dump; not filthy, but not pristine either; few if any services; boring location. So is there anything good? Well, yes: the people working at the front desk are really nice and helpful. It is fairly close to the... More 

Helpful?
1 Thank ReisenistmeinHobby
Manager20190, manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

I recently received a copy of your review of the Homestead Washington, D.C. - Chantilly. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our mission... More 

New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 22, 2009

The room had a musty smell. Bath room was not clean. There are better options around the area. I would avoid going there again.

Helpful?
2 Thank Osocoo
jacksonville fl
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 20, 2008

Checked into the hotel on my first name of vacation before heading to DC. When I checked in, I found feces and urine still in toilet. I contacted the front desk who advised me just to flush the toilet. The room heat and AC didn't work so I went to the front desk. The hotel wasn't sold out and I... More 

Helpful?
1 Thank mercedesboy230
Manager20190, Hotel Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Thank you for taking the time to review your recent stay at Homestead Washington, D.C. - Chantilly. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. Please know that we have strict quality control standards that are meant to prevent an unacceptable situation... More 

Charlotte, North Carolina
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 8, 2007

My company booked me a room here for 2 weeks, and I immediately checked to see if there were any reviews. Needless to say I was expecting the worst after reading them. Luckily, everything was acceptable. To be fair, I'm not the type that stays at 4 or 5 star hotels, but I couldn't see any glaring problems at Homestead.... More 

Helpful?
2 Thank NCDave77
Manager20190, Hotel Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Chantilly. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the... More 

New York City, New York
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 6, 2007

This hotel is downright unacceptable. I reserved a king room and was told when I checked in that none were available. So I was given a double room. Fine. Upon entering the room, the smell almost knocked me over. A combination of old smoke, cleaning detergents and stale air. The carpet was dirty, the drapes didn't close all the way... More 

Helpful?
1 Thank brett s
Manager20190, Hotel Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Thank you for taking the time to make us aware of your experience at Homestead Washington, D.C. - Chantilly. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Please understand... More 

Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed August 13, 2006

Stayed here before flying out of Dulles. We checked in late - around - 11:30PM. There was no clerk at the desk and we had to call them from our cell to get their attention. The room was absolutely disgusting. My friend and I would not even take our shoes off because the carpet was so filthy. Hopefully this isn't... More 

Helpful?
Thank Lewisburg
Manager20190, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

"Thank you for taking the time to review your recent stay at Homestead Washington, D.C. - Chantilly. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I'd like to respond specifically to your comments about the malfunctioning air conditioner. In response to your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Chantilly

Address: 4504 Brookfield Corporate Dr, Chantilly, VA 20151-1657 (Formerly Homestead Studio Suites Dulles Chantilly)
Location: United States > Virginia > Fairfax County > Chantilly
Price Range: $69 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Washington, D.C. - Chantilly 2*
Number of rooms: 115
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Also Known As:
Extended Stay America Chantilly
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