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Extended Stay America - Washington, D.C. - Chantilly

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Traveler (15)
Room & Suite (31)
Traveler (15)
Room & Suite (31)
Dining (1)
Overview
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4504 Brookfield Corporate Dr, Chantilly, VA 20151-1657 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Pets Allowed
2.5 Star accommodation
Additional information
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Rooms
Nov 25Nov 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (84)
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1 - 5 of 84 reviews
Reviewed 4 weeks ago via mobile

STOP - Don’t Book with advanced purchase unless you are willing to take what their system gives you. Booked a room for 3 nights, using advanced purchase. Received confirmation for a queen bed, studio suite for the dates I requested. All is good, or so...More

Thank murphypooch
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded 4 weeks ago

Thank you for your recent visit and for your feedback. We were disappointed to read that we did not provide you with a favorable impression of our hotel. We truly apologize for not being able to give you the room of your choice. We are sorry...More

Reviewed July 15, 2018 via mobile

I have to agree with the other reviewers: this place is sh*t hole! I have traveled all over the world, including some third world countries. This hotel is on par with the worst of these. Nonsmoking? Cigarette butts and trash all over the steps. Feces...More

Thank Steemi
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded July 17, 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed June 9, 2018 via mobile

The room was dirty looking. We opened the drawers to get a plate (the pots,pans.plates and utensils were missing) and there was this nasty black stuff in there. I opened the super uncomfortable pull out couch (I didn’t have high expectations for the comfort) and...More

Thank Jen D
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded June 9, 2018

Jen, it was disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

Reviewed April 16, 2018

My husband stayed here for work that was in D.C. When he woke up he had bed bug bites all over his arms. There was also a dead roach on top of mini refrigerator. He reported this to front desk & they didn't show any...More

Thank Phyllis B
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded April 20, 2018

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may...More

Reviewed April 5, 2018

When you report to management the problem and they don't fix it then it's totally unsatisfactory! Otherwise if they don't want to fix the problem or can't fix it in a reasonable time they should give you a refund.More

Review collected in partnership with Extended Stay
Thank Mary W
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded April 5, 2018

Mary, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Tennis Court
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
115
Price range
$78 - $106 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites Dulles Chantilly
Also Known As
Extended Stay America Chantilly
Location
United States > Virginia > Fairfax County > Chantilly
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
115
Price range
$78 - $106 (Based on Average Rates for a Standard Room)
Formerly known as
Homestead Studio Suites Dulles Chantilly
Also Known As
Extended Stay America Chantilly
Location
United States > Virginia > Fairfax County > Chantilly
Photos
Traveler (15)
Room & Suite (31)
Dining (1)
Nearby
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Nearby AttractionsSee all 18 nearby attractions
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Questions & Answers
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Room Tips
"If you do decide to stay here and need to work on your computer for business consider upgrading your wifi..."
lvanda
Oct 19, 2017
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"Ask for room in same side of building the lobby is in."
535kevinm
Jul 18, 2017
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"We had a King Bed suite it was plenty of room!"
funoneforever2
Jun 23, 2017
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"This is an old motel made over, so all doors open to the outside"
775suep775
May 20, 2017
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