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Extended Stay America - Washington, D.C. - Chantilly

77 reviews
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Traveler (15)
Room & Suite (15)
Dining (1)
Overview
  • Excellent25%
  • Very good10%
  • Average10%
  • Poor19%
  • Terrible36%
Travelers talk about
“walmart”(5 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair access
Tennis Court
2.5 Star Hotel
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (77)Write a Review
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1 - 5 of 77 reviews
Reviewed October 19, 2017

From the first day to the last day of our stay we had problems with the toilet flushing (would not). We called the front desk and they sent up a service person to fix. They used plunger and said problem was solved -- it was...More

Thank lvanda
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - ChantillyResponded October 20, 2017

Please accept our sincerest apologies for not living up to your expectations which led to a disappointing stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we are extremely sorry we...More

Hotel's Favorite
Reviewed June 6, 2017

Incredible employees. patient and gave it all their best.Lost my wallet before arrival. I called my Boyfriend to fill out a 3rd. party authorization form to use his credit card. They ta;lked him through the process on line.More

Review collected in partnership with Extended Stay
Thank Makara055
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - ChantillyResponded June 7, 2017

Thank you for being our guest at Extended Stay America - Washington, D.C. - Chantilly and for sharing your feedback. We are delighted to know our staff was helpful to you at the time of check-in and that you liked our convenient location. It was...More

Reviewed August 2, 2017

I felt like the stay was ok. The area was nice. However, when my room was cleaned I feel like different house keepers would leave different things, so I may have received two dish towels one time, and then one dish towel the next; or...More

Review collected in partnership with Extended Stay
Thank arnediaw
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - ChantillyResponded August 3, 2017

Thank you for your visit. Although you had an overall pleasant stay, we are sorry for the issues you experienced and regret the inconvenience it caused. I will be sure to share your concerns with my housekeeping team in an effort to improve our performance....More

Reviewed July 31, 2017

If you don't want to sleep in your car or out doors...this past weekend you could have a roof over your head at this location. The staff was friendly, but the arrival plans were changed due to no clean rooms till 1 p.m.More

Review collected in partnership with Extended Stay
Thank seashellsandbeads
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - ChantillyResponded August 1, 2017

Thank you for being our guest and letting us know that your overall visit was a pleasant one. However, we apologize for not living up to your expectations and regret the inconvenience it caused. Your feedback has been shared with our housekeeping team and will...More

Reviewed July 24, 2017

If you need some temp lodging while staying in the DC area, Extended Stay America (Chantilly, VA) is a pretty good deal. Price is reasonable for the area and there are places to eat and a Walmart very close by. Recommend getting the "premium" internet...More

Review collected in partnership with Extended Stay
Thank Timothy H
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - ChantillyResponded August 4, 2017

Timothy, thank you for choosing to stay at Extended Stay America - Washington, D.C. - Chantilly. We are delighted to know our location was perfect for your needs and that you also found us to be of a great value in the area. We appreciate...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
$73 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$73 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveler (15)
Room & Suite (15)
Dining (1)
Hotel & Grounds (12)
Bathroom (3)
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Room Tips
"If you do decide to stay here and need to work on your computer for business consider upgrading your wifi as..."
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"Ask for room in same side of building the lobby is in."
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"We had a King Bed suite it was plenty of room!"
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"This is an old motel made over, so all doors open to the outside"
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