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Extended Stay America - Washington, D.C. - Chantilly - Dulles South

91 reviews
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Traveler (8)
Room & Suite (12)
Dining (2)
Overview
  • Excellent43%
  • Very good24%
  • Average14%
  • Poor5%
  • Terrible14%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (91)Write a Review
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1 - 5 of 91 reviews
Reviewed 2 weeks ago

I have tried many ESA hotels and so far this one is able to handle the not so typical customer needs. Since I am a night worker this requires the staff to change their routine. The Check in staff took extra time to make sure...More

Thank Luke S
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded 2 weeks ago

Luke, thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with the exceptional service from our staff. We will share your compliments with our Front Desk team. Thanks again, and we...More

Hotel's Favorite
Reviewed March 24, 2017 via mobile

I always come here the area is great.The traffic is a little busy between 5pm and 7pm but otherwise hood restaurants and stores nearby to shop and eat.The staff delivers good customer service and always make it an easy check in and check out process....More

Thank 477terrap
Response from Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded April 25, 2017

Thank you for taking the time to share your experience. I am glad to see you valued our hotel's convenient location and the customer service provided by our staff. It is also good to know you would recommend our hotel to others. Thank you again...More

Reviewed 3 weeks ago via mobile

I needed a quick over night stay. This hotel fit the bill perfectly for me. The concierge was helpful, polite and professional. The room wasn’t fancy, but it was neat, clean and quiet! I really liked that there was a Costco and a CVS (...More

Thank Lin K
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded 3 weeks ago

Lin, thank you for sharing your nice comments regarding your stay with us at Extended Stay America. It's great to know you were happy with your room, and we take pride in providing friendly service and comforts for an enjoyable stay. We look forward to...More

Reviewed August 16, 2017

We went for the Scrapbook Expo and this was all we could find available close to the expo. It had good reviews but they must all be construction workers.Our room when we arrived late after shopping and working at the expo all day and driving...More

Thank itravelplaces75
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded August 17, 2017

Please accept our sincere apology for the problems you encountered. Our goal is to provide a comfortable and stress-free stay, and we are sorry we fell short of this. We hope you will consider giving us another opportunity to redeem ourselves in the future. Sincerely,...More

Reviewed August 8, 2017

My experience here was not pleasant and relaxing at all. The company needs to put more attention to this property as it has many safety hazards and concerns, broken furniture, power outlets that clearly had once caught on fire, etc. Was not a safe place...More

Review collected in partnership with Extended Stay
Thank cb1015
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles SouthResponded August 8, 2017

We are disappointed to read you had an unpleasant experience. We wish we would have had an opportunity to make this right for you while you were here so your stay would have been enjoyable. However, we have also shared your comments with our respective...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Details
Price range
$80 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
$80 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (8)
Room & Suite (12)
Dining (2)
Questions & Answers
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Room Tips
"nasty, dirty and no dishes etc to use with the stove, refrigerator and microwave. We did not feel safe at..."
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"Make sure you pick non-smoking if needed"
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"there are rooms fairly close to elevator entrance and exit on each floor, spacious room"
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"Ground floor rooms are easy to get inn"
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