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TownePlace Suites Chantilly Dulles South

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TownePlace Suites Chantilly Dulles South
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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Columbus, Ohio
Level Contributor
163 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I had a five night visit in the area. The room was clean and everything worked fine. Wifi coverage and operation was very good. This was a two bedroom unit which was nice because I had a lot of stuff with me on this particular trip. Front desk staff members were always nice and helpful. Breakfast was available at no... More 

Helpful?
Thank Tech-trekker
Audrey S, General Manager at TownePlace Suites Chantilly Dulles South, responded to this review

Dear Tech-trekker, Thank you for taking the time to share your recent experience with us! We were awaiting a part that required a custom order to essentially rebuild the handle of the door. In the meantime we have kept the door locked and asked guests to use the alternate entrance to building. I understand how frustrating this can be and... More 

Washington, DC
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were lucky enough to secure a room at the neighboring Residence Inn and checked out as quickly as we checked in. Rooms are old and dingy, clearly in need of an update. The hallways were dark and scary. The doors which were labeled as requiring a key card to enter were clearly broken/unlocked. The pool was pad locked and... More 

Helpful?
Thank schk
Audrey S, General Manager at TownePlace Suites Chantilly Dulles South, responded to this review

Dear schk, Thank you for taking the time to share your feedback on your recent stay. I would love the opportunity to further discuss your concerns regarding your experience. Please reach out to me at Audrey.Smith@Marriott.com at your earliest convenience. Warmest Regards, AS More 

Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 21, 2016

Other then the pool not open, we really liked our suite. We didnt get off to a great start with the level of customer service because we had requested a different room then we got and they wouldnt change it. This was a great location to stay out of the expensive area in DC. I would suggest staying here and... More 

Helpful?
Thank Rick D
Audrey S, General Manager at TownePlace Suites Chantilly Dulles South, responded to this review

Dear Rick D, Thank you for your feedback on your recent stay with us. I am disappointed to hear that we did not make a great first impression. I hope if your travels bring you back to Chantilly area you will give us another opportunity to serve you. Warmest Regards, AS More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 22, 2016

Using TownPlace Suites Chantilly as a home base for an extended period. The rooms are spacious and very comfortable. They are well equipped with a full kitchen (Stove with oven, refrigerator, microwave) and serving pieces for 4. The front desk staff is friendly and extremely helpful. Housekeeping, especially Gloria Pineda, is attentive to detail and I find my room in... More 

Helpful?
Thank Larry F
1 review
2 of 5 stars Reviewed June 19, 2016

The first picture you see on the web site is a beautiful swimming pool - that has a tarp over it and a padlocked gate when you pull up. When I was at the front desk a regular customer added it has been closed since Labor Day 2015 and there are plans to "fill it in". Why show a picture... More 

Helpful?
Thank Doug F
Audrey S, General Manager at TownePlace Suites Chantilly Dulles South, responded to this review

Dear Doug, Thank you for your feedback on your recent stay. I apologize that your experience was less than stellar and I can certainly understand your frustrations with our pool outage. I welcome the opportunity to further discuss your stay with you at your earliest convenience. Please feel free to contact me directly at audrey.smith@marriott.com. -Warmest Regards More 

Longmont, Colorado
1 review
5 of 5 stars Reviewed June 16, 2016

the TownPlace Suites in Chantilly has been my 200 night a year rest stop for the past several years. The building itself has a few minor issues that need work, but they are actively working year round to keep the facility nice and functioning. The space available to me in the 2-bedroom is a huge plus, as is the full... More 

Helpful?
Thank Longmont_sks
Audrey S, General Manager at TownePlace Suites Chantilly Dulles South, responded to this review

Dear Longmont_sks, Thank you for taking the time to provide feedback on your stays. I am so pleased to know that our staff is providing you with exceptional service. I've shared your comments with the entire team as well as Doreen and Gloria. I look forward to remaining your rest stop here in Chantilly! Warm Regards, More 

1 review
5 of 5 stars Reviewed June 11, 2016

I have been here a couple of times for extended stays for work. The breakfast is not much to talk about. Only major complaint, the Wifi is the terrible and slow. The front desk people have been helpful. But the 5 stars goes to the room service personnel. These people work so hard and are the nicest people. In particular,... More 

Helpful?
Thank Robert H
Audrey S, General Manager at TownePlace Suites Chantilly Dulles South, responded to this review

Dear Robert, I am delighted to hear that Gloria has been able to provide you with outstanding service! I have shared your comments with her and our entire team here at TownePlace Suites. I look forward to welcoming you during your next trip to the area. Warm Regards, More 

1 review
4 of 5 stars Reviewed June 7, 2016

My son and stayed there during a recent visit to DC. The suite was very comfortable for what we needed it for and it was very close to shopping and amenities. The room has a kitchenette with dishes, etc. which was convenient. The only complaint I had was that we were on the second floor and we could hear the... More 

Helpful?
Thank Stephanie V
Audrey S, General Manager at TownePlace Suites Chantilly Dulles South, responded to this review

Dear Stephanie, Thank you for your review of your recent stay. I am happy to hear that our location and amenities helped you enjoy your time in Chantilly. I look forward to your return during your next trip! Warm Regards, More 

Broken Arrow
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed May 31, 2016

Great location. Had a 2 bedroom suite with kitchen. Lots of space. Pool wasn't open yet--but I saw other pools at other hotels open. Wonder if there was an issue. Our suite needed a little maintenance- but nothing major. The breakfast was ok--same thing every day. Although I'm sure I saw different cereals in the kitchen! The sitting area for... More 

Helpful?
Thank Renee H
Doreen J, Manager at TownePlace Suites Chantilly Dulles South, responded to this review

Thank you for taking the time to complete a Trip advisor Review in regards to your recent stay at the TownePlace Suites Chantilly Dulles South. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Currently, our pool area is having work done to make... More 

New York
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 19, 2016

This hotel is a few minutes away for Air and Space museum, which I think it is the best Air and Space Museum. Suites have sofa bed and a queen bed and it is great for the family. As most TownePlace, free parking and hot breakfast. seasonal pool. Nice people there.

Helpful?
Thank SnakeNYC
Audrey S, General Manager at TownePlace Suites Chantilly Dulles South, responded to this review

Dear SnakeNYC, Thank you for taking the time to share your feedback on your recent stay! I hope we have another opportunity to serve you during you next trip to the Chantilly area. Warmest Regards, AS More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
TownePlace Suites Chantilly Dulles South is located just one mile from the Dulles Expo Center and ten minutes from Dulles International Airport IAD. Enjoy daily complimentary continental breakfast, spacious guest suites with fully-equipped kitchens and newly added furniture and accessories, luxurious Marriott bedding and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, outdoor seasonal swimming pool and jogging trail. ... more   less 

Additional Information about TownePlace Suites Chantilly Dulles South

Address: 14036 Thunderbolt Pl, Chantilly, VA 20151-3225
Location: United States > Virginia > Fairfax County > Chantilly
Price Range: $87 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Chantilly Dulles South 2.5*
Number of rooms: 95
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Also Known As:
Towneplace Suites Chantilly Hotel Chantilly
Chantilly Towneplace Suites
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