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Extended Stay America - Washington, D.C. - Chantilly - Airport

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Extended Stay America - Washington, D.C. - Chantilly - Airport
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123 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly - Airport
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Showing 122: English reviews
Chantilly, Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 18, 2016

Booked this hotel for 10 days. First couple of days was fine it was cold and rainy. Tried working, but had to keep swiping ants off my arms. Toilet clogged up, I stopped by the front desk and he wanted to hand me the plunger. Sorry not my job. The weather got a little nicer and the construction crew decided... More 

Helpful?
1 Thank jlitton65
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will retrain our front desk staff to ensure we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2016 via mobile

I would like to thank an employee her name is Preeti for all her help and kindness and advice she was wonderful,loved her!!!Thank you,Preeti,good job girl!!!I highly recommend this hotel,it's a very relaxing atmosphere and a very well trained employees.Thanks a lot!

Helpful?
1 Thank Tatiana N
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for your wonderful review of our hotel. I’m so pleased to read that we were able to accommodate your needs with our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Arona, Italy
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 14, 2016

I am pretty picky about the cleanliness of the toilet so I can say that the room, kitchen and bathroom were pretty clean, but the inside of the toilet was not. I suggest they pay more attention on that. As for the rest, the staff was very, very nice. The room was quiet, and our stay was good. Free wifi,... More 

Helpful?
1 Thank silvia n
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for sharing your experience with us. We appreciate you letting us know about the cleanliness issues you experienced. I will be sure to share your feedback with our housekeeping staff. We are sorry for this issue, but are glad to read that you had a positive stay overall. It’s great to read that you enjoyed our fully equipped... More 

Rio Rancho, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 8, 2015

I am sympathetic to some of the staff. The cleaning staff obviously works hard; the room was neat as a pin and very clean, so kudos to them. And when I told the manager the sum of my concerns in brief, she was horrified. She informed me they were hiring new staff, that this shouldn't have happened, and offered me... More 

Helpful?
1 Thank Sharon D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will retrain our staff to ensure we are responding to guest needs in a timely manner as well as providing each guest with professional... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 15, 2015 via mobile

Stayed here when flying out of Dulles, was able to leave my car parked at no charge (paid for a shuttle and it was still a deal). Room was small but I was there to sleep, not entertain. Did not use the kitchen. Had everything I needed, was quiet, and adequately comfortable at a good rate. Would stay again.

Helpful?
1 Thank Poor D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments regarding our comfortable rooms and our reasonable rates. Once again, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 19, 2015

The entire process, from check-in to check-out was great. I stayed over a month on business, and was very pleased with the rooms. Clean, comfortable and quiet. The staff was very helpful, and among the most friendly I have encountered. Would stay here again.

Helpful?
1 Thank Adam V
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our staff and their exceptional customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

San Francisco, California
2 reviews
5 of 5 stars Reviewed August 31, 2015 via mobile

I stayed in the virginia hotel a couple of months ago and they were very very nice to me . The staff was very friendly and very very helpful. I would definitely stay there again.i also stayed here at the Edison one I was very comfortable and everything I needed was available I would recommend it to anyone who comes... More 

Helpful?
Thank Moses D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for such kind words on the review. Reading reviews like yours always gives us a push to be able to do our best and more for our awesome guests. We will share the praises with the team to let them know they did a great job. We are very happy that you enjoyed our location, staff,... More 

Liberty, North Carolina
2 reviews
5 of 5 stars Reviewed August 23, 2015

The room was clean and quiet, The desk person was friendly and provided good info on area restaurants and other needs. The rates were competitive and I liked that there was a full sized refrigerator, as well as a microwave and a stove top if I was in need of them for a longer stay, I was only there for... More 

Helpful?
Thank Ralphsfarm
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you very much for your positive review of our property. I am pleased that you found our hotel to be such a great value! I truly appreciate your kind comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed August 13, 2015

I stayed at the Chantilly, Va Extended Stay the week of July 20-24. I was in town for a conference. I chose this location because it was 37% less than the conference hotel, and less than five minutes away. The front desk staff was helpful and inquired if everything was okay when I passed through each morning. I did not... More 

Helpful?
Thank Kay D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate you needs with a home away from home experience! I am so pleased to read that you enjoyed our fully equipped kitchens and great customer service. Once more, thank you for posting your review. We... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed August 6, 2015 via mobile

Staff was great and was more than willing to help me with anything I needed. There wasn't much directly near the hotel, so it was pretty quiet. However there was a shopping center nearby with plenty of restaurant options. There were no issues with my room and it was overall a great stay :)

Helpful?
Thank jayfrost10
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our comfortable rooms and friendly staff. I’m thrilled we were able to provide you with a great stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about Extended Stay America - Washington, D.C. - Chantilly - Airport

Address: 4506 Brookfield Corporate Dr, Chantilly, VA 20151-1657 (Formerly Sierra Suites Chantilly)
Location: United States > Virginia > Fairfax County > Chantilly
Price Range: $70 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly - Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Extended Stay Deluxe Washington Dc-Chantilly Hotel Chantilly
Extended Stay Chantilly
Extended Stay America Chantilly
Chantilly Extended Stay
Hotel Style:
#10 Business Hotel in Chantilly
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