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Extended Stay America - Washington, D.C. - Chantilly - Airport

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4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)
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Extended Stay America - Washington, D.C. - Chantilly - Airport
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119 Reviews from our TripAdvisor Community

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Showing 118: English reviews
1 review
4 of 5 stars Reviewed yesterday NEW

Overall, this place was exactly what I needed for a month stay since I was in the process of relocating. The location was extremely close to my work & everything else such as wal-mart, gas station, restaurants, the highway, etc. It has all of your basic amenities so it provided what I needed specifically the kitchenette. The room isn't anything... More 

Helpful?
Thank Jasmine A
Alexandria, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is very nice better than i expected. Hotel guest are very helpful in supplying you anything you need and are very nice especially the manager naioma. Rooms are very spacious. Restaurants are in close range and shopping centers. Would come here again!!!

Helpful?
Thank priscillagentry20
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for your wonderful review of our hotel. We are happy to know that you enjoyed your stay. I truly appreciate your comments regarding the service our staff provided and our location being convenient. The staff and I would love to provide you with another delightful stay in the future! More 

Chantilly, Virginia
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed May 31, 2016

The online reviews for this hotel were mixed — people either loved it or hated it — so I wasn’t sure what to expect. I’d like to begin by saying that Preeti lived up to her billing. She made my check-in smooth and fast, and explained to me how Extended Stay works, the various amenities and to “Just Ask” if... More 

Helpful?
1 Thank Mary V
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for sharing your experience with us. I’m so pleased to read that we were able to exceed your expectations and provide you with a pleasant stay! It’s great to hear that our staff provided you with exceptional customer service and I will be sure to share your wonderful feedback with the entire team. Thank you again for your... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

When I booked online, apparently I was placed into a smoking room. Naima at the front desk was extremely helpful and got me into a non-smoking room in a snap! I found a coupon that let me save 22% as well. I highly recommend this location to future guests!

Helpful?
2 Thank InvestmentsGuy
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for providing us with details about your stay. Please accept our apologies that you were initially placed in a smoking room. Still, I’m so pleased to read that our staff was able to quickly resolve the issue and provide you with a great stay overall! I truly appreciate your kind comments about our reasonable rates and exceptional customer... More 

Saint Augustine, Florida
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 10, 2016 via mobile

This is a refurbished and reasonably clean place, but the Internet is slower than dial-up. I need to access the network for work and to Skype with my family. I can't do either here. A bit dilapidated, it's okay for a week or two at most. They really need to put a few $$ in this place.

Helpful?
Thank MarkPeebles
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies that our Wi-Fi services were not to your expectations. In response to your feedback, I will work with our service provider to ensure that everything is functioning properly and will share your comments with our corporate office. Thanks to your feedback,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 6, 2016 via mobile

If you need a quick nights stay this is the place. The staff is nice. Especially Naima. She seemed excited to be at work and had a joyful spirit. The rooms however were just OK. The cleanliness was mediocre. The toilet eat had a cigarette burn mark and the extra pillow in the closet had hair on it. I wouldnt... More 

Helpful?
1 Thank Secret227
Chantilly, Virginia
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed April 18, 2016

Booked this hotel for 10 days. First couple of days was fine it was cold and rainy. Tried working, but had to keep swiping ants off my arms. Toilet clogged up, I stopped by the front desk and he wanted to hand me the plunger. Sorry not my job. The weather got a little nicer and the construction crew decided... More 

Helpful?
Thank jlitton65
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will retrain our front desk staff to ensure we... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2016 via mobile

I would like to thank an employee her name is Preeti for all her help and kindness and advice she was wonderful,loved her!!!Thank you,Preeti,good job girl!!!I highly recommend this hotel,it's a very relaxing atmosphere and a very well trained employees.Thanks a lot!

Helpful?
1 Thank Tatiana N
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for your wonderful review of our hotel. I’m so pleased to read that we were able to accommodate your needs with our exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Arona, Italy
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed April 14, 2016

I am pretty picky about the cleanliness of the toilet so I can say that the room, kitchen and bathroom were pretty clean, but the inside of the toilet was not. I suggest they pay more attention on that. As for the rest, the staff was very, very nice. The room was quiet, and our stay was good. Free wifi,... More 

Helpful?
1 Thank silvia n
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for sharing your experience with us. We appreciate you letting us know about the cleanliness issues you experienced. I will be sure to share your feedback with our housekeeping staff. We are sorry for this issue, but are glad to read that you had a positive stay overall. It’s great to read that you enjoyed our fully equipped... More 

Rio Rancho, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 8, 2015

I am sympathetic to some of the staff. The cleaning staff obviously works hard; the room was neat as a pin and very clean, so kudos to them. And when I told the manager the sum of my concerns in brief, she was horrified. She informed me they were hiring new staff, that this shouldn't have happened, and offered me... More 

Helpful?
1 Thank Sharon D
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will retrain our staff to ensure we are responding to guest needs in a timely manner as well as providing each guest with professional... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about Extended Stay America - Washington, D.C. - Chantilly - Airport

Address: 4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)
Location: United States > Virginia > Fairfax County > Chantilly
Price Range: $78 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Chantilly - Airport 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Extended Stay Deluxe Washington Dc-Chantilly Hotel Chantilly
Extended Stay Chantilly
Extended Stay America Chantilly
Chantilly Extended Stay
Hotel Style:
#10 Business Hotel in Chantilly
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