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Courtyard by Marriott Washington Dulles Airport Chantilly

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3935 Centerview Drive, Chantilly, VA 20151
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Courtyard by Marriott Washington Dulles Airport Chantilly
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137 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
Level Contributor
197 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel and room were very clean and everything in good working order. Had a spacious room that made working more comfortable. I like the casual dining options at Courtyards, foods is always good and reasonably priced. Service for dining and the hotel in general was professional, friendly and efficient. I'll stay here again on my next trip

Helpful?
Thank Dean A
Long Island, NY
Level Contributor
295 reviews
128 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's an older Courtyard, so if you know what you're walking into then it's okay. Smaller room and older room style. But all have been updated. Property and rooms are clean, the suites are nice and the internet Excellent. Nothing to complain and I like the location to food and airport.

Helpful?
Thank smcptravels
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 25, 2015 via mobile

I frequently stay at this location in Chantilly, Virginia for work purposes. My most recent stay consisted of 4 consecutive nights from December 20th to 23rd. Upon my recent stay I discovered mold and mildew in room 216. Being that carpet is under the sink in this particular room with the water leak, it created a bad smell from the... More 

Helpful?
Thank Sammie B
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Sammie B, Thank you very much for your feedback regarding your stay with our hotel. I apologize for the issues with your room. I will immediately have the room checked and repaired to prevent any future issues. Thank you again for choosing our hotel for your travel needs. Sincerely, More 

Arlington, Virginia
Level Contributor
95 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed December 6, 2015

I second the review by 'sleepquiet' below. I arrived at Dulles on an overseas flight and telephoned the hotel before going through immigration to see when the shuttle would come and where exactly we needed to wait. The hotel representative told me the shuttle would leave the hotel at the bottom of the hour and arrive at the '2H' sign... More 

Helpful?
Thank UA787
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

UA787, Thank you very much for your review of your stay with our hotel. I do apologize for the inconvenience of having to wait longer than expected for our shuttle to pick you and your family up from the airport. While I cannot explain and will not excuse the mix up I do hope that you believe me when I... More 

Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 22, 2015

Location is good and nearby to many shops and restaurants. Typical business hotel, which, to be honest, is why I stay here. Staff is always fantastic and everything is clean. Bit dated, but nothing to shy away from.

Helpful?
Thank Mike H
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Mike H, Thank you very much for choosing our hotel for your travel needs. Your feedback regarding your stay with us is also appreciated. I do hope that you will choose our hotel again when your travel plans bring you to the area. You will also be pleased to know that we have a renovations scheduled in 2016. Sincerely, More 

Mayfield Heights, Ohio
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 16, 2015

I have stayed for 2 days in May 2015 and found Property very attractive and well maintained. Staff was very helpful and professional. Service is quite friendly and efficient. No comp breakfast at Courtyards so compare that to your alternatives.

Helpful?
Thank kushal v
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Kushal V, Thank you very much for your review of our hotel. I am pleased to hear that you enjoyed your stay with us as well. I do hope that you will stay with us again if your travels bring you to the area again, Thank you for choosing our hotel for your travel needs. Sincerely, More 

Virginia Beach, Virginia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 29, 2015

Room was dated but clean. Most annoying feature was the overuse of Febreeze (or whatever freshener it is they use) in the room. On flight path for Dulles so some airport noise but not too bad. Tried to purchse the "high speed" internet but was unsuccessful. Desk clerk promised to look into it and call me back but that never... More 

Helpful?
Thank edbatizu
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Edbatizu, Thank for choosing our hotel for your travel needs. Thank you also for leaving a review of your stay. It appears that we fell short of expectations during your stay with us. I would like to address your issues with your stay. We have recently upgraded our internet service so I am not pleased to hear that you had... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 26, 2015 via mobile

Worst transportation I have experienced. If you need transportation to and from airport DO NOT STAY HERE!!!! Front desk lied about van times. I called 5 times and got 5 different excuses. After an hour the van driver states it is the first he heard of it.

Helpful?
1 Thank sleepquiet
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Sleepquiet, Please accept my apology for the delay in getting you picked up from the airport. I can assure you that this is a rare situation that does not happen frequently. We run our shuttle as needed on the hour and half hour only so it does not go to the airport unless we receive a call. Again, I apologize... More 

Akron, OH
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 10, 2015 via mobile

Property very attractive and well maintained. Staff was very helpful and professional. Located next to a big shopping center with multiple eateries and bars nearby. Rooms were comfortable and clean. Airport transportation and local shuttle service is offered.

Helpful?
1 Thank dberk
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

DBerk, Thank you very much for your positive review of your stay with our hotel. It is always good to hear that we met and/or exceeded our guests' expectations during their stay with us. Thank you again for having chosen our hotel for your travel needs. Sincerely, More 

Lancaster, NH
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 2, 2015

Check-in was very quick and efficient. Room was a little small, but clean and comfortable. AC was rather loud, and housekeeping turns it up to refrigeration levels. Free internet is very slow, and premium internet is quite expensive.

Helpful?
Thank Paul S
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Paul S, Thank you very much for choosing our hotel for your travel needs. It's pleasing to hear that we were able to accommodate you while you were in the area. I do apolgize for the AC noise. We regularly have them all checked and tuned so I'm sure you would not find the same issue if and when you... More 

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