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Extended Stay America - Washington, D.C. - Centreville - Manassas

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Extended Stay America - Washington, D.C. - Centreville - Manassas
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58 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Centreville - Manassas
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Showing 58: English reviews
Washington DC, District of Columbia
Reviewed July 5, 2015 via mobile

We stopped here due to a flat tire on the way into DC on the 4th of July. We had a hard enough time getting the room booked over the phone. But we checked in around 11:30pm, and noticed the room smelled a bit dank and on the unsanitary side, but when you're that tired, you don't care. So we...

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Helpful?
3Thank SarahandJeff2013
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review

I appreciate you bringing your experience to our attention. The issues you described are unacceptable, and I sincerely apologize for your experience. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our staff did not provide you with professional customer service. In response to your feedback, I will review this information...

Aberdeen, Maryland
Reviewed June 21, 2015

I was there with my husband. Our room was not ready when we arrived at 3:15, so we had to wait to be checked in. We were told that breakfast was included ; however no one mentioned a time, or a location, and there wasn't any brochure in the room to give any indication regarding time or place. Our room...

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1Thank 4,422,013
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review

Thank you for providing us with details about your stay. I am so disappointed that your stay was not to your expectations. Please accept my apology. I met with the staff, and we will work to make sure we are clearly communicating our amenities as well as thoroughly inspecting rooms prior to guest arrivals. Additionally, a member of our staff...

Hendersonville, North Carolina
Reviewed June 11, 2015

Booked res w/ hotel 5.9.15 for 3 nights w/ possible late arrival 6.1.15. Requested 2 rooms away from all types of noise. Types were specified and the room was credit card secured. Res person reported, "will request room type...but cannot guarantee..." I telephoned the hotel 5.29.15 to confirm the res and room(s) type. Was assured all was in order. Arrived...

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2Thank bob b
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review

The feedback provided in your review is much appreciated. The situation you described is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and I will review our check-in procedures with our staff as well as making sure our rooms are inspected thoroughly before guest arrivals. Our team is committed to satisfying our guests,...

Manassas, Virginia
Reviewed April 26, 2015

I stayed at this Extended Stay for almost 2 months after selling my home and in the process of moving to a new job. It the perfect place to be during this transition. The managers were always courtious and accommodating to my needs and they worked around my schedule to clean the room. The staff was wonderful and they did...

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Thank MJoDrake
Centreville, Virginia
Reviewed February 19, 2015

My 4 Feb survey was submitted when very fatigued and have obvious errors - I listed rate increase of $3/month vs $3/day, etc. Thus, I'm resubmitting comments on 19 Feb in place of what was submitted on 4 Feb 2015. Overall, my 4.5 years at your Centreville, VA location have been "good", yet nothing is perfect and there have been...

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1Thank W T
Reviewed November 10, 2014

Rooms were adequate but need updating the pillows are flat and the bedding is outdated. My grandmothers' room smelled like smoke even though it was a non smoking room. Free breakfast is just coffee muffins and granola bars. This hotel also needs handicap rooms. Location for where I needed to be be was great. I would stay there again if...

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Helpful?
Thank lhubbard81
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Centreville - Manassas, responded to this review

Thank you for taking the time to write a review of your stay. I appreciate your comments about our location meeting your needs; however, I am so sorry that your grandmother's non-smoking room had a smoke odor, and that you felt your bedding was outdated. In response to your review, I will be working with my staff to better deodorize...

Mexico City
Reviewed November 4, 2014

We were driving from DC to Greensboro, NC. And this was the right place to stop. Friendly staff and a very nice room. I also got a very good deal from a webiste. Near to gas stations and restaurants You can't ask for more

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Thank SEBASTIAN C
Reviewed October 6, 2014

We stayed overnight on our way to visit Skyline Drive and had no complaints. The room was very quiet, comfortable and spotless. Would recommend this hotel. Kim at the front desk was very friendly and helpful.

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Thank Enrique C
Hot Springs, North Carolina, United States
Reviewed August 25, 2014

We selected this hotel because it was close to our daughter and son-in-law's apartment. Everything was very satisfactory, with one minor exception... our non-smoking room smelled like smoke when we first walked in. This dissipated, or we just grew accustomed to it. The room was clean and comfortable otherwise. The air conditioner worked well and was relatively quiet. Even though...

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1Thank Tom D
Reviewed August 4, 2014

Dear Mr. Nick We would just like to say thank you for making our stay even more enjoyable thanks to the high standard of your hotel and the friendliness of your staff member . Our room was lovely and very clean the location of the hotel was excellent . ! We look forward to staying with you in the not-too-distant...

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1Thank mariam B
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Near Extended Stay America - Washington, D.C. - Centreville - Manassas

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast

Additional Information about Extended Stay America - Washington, D.C. - Centreville - Manassas

Address: 5920 Fort Dr, Centreville, VA 20121-2405
Location: United States > Virginia > Fairfax County > Centreville
Price Range: $75 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Centreville - Manassas 2.5*
Number of rooms: 95
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Also Known As:
Extended Stay Centreville
Extended Stay America Centreville
Centreville Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Washington, D.C. - Centreville - Manassas staff and other travelers.
1 question
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Questions? Get answers from Extended Stay America - Washington, D.C. - Centreville - Manassas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Extended stay, kitchen, large suite”
 of 5 bubbles 457RobertH, 3 days ago | Read review
“Rooms with windows facing west have a terrific view at sunset. I was lucky to get one :)”
 of 5 bubbles 236vishaln, Oct 30, 2016 | Read review
“Know what you are looking for in advance and plan, check with getting a reduced rate via Hotel deals.... an economical stay at a good deal.”
 of 5 bubbles C4203DGlindap, May 9, 2016 | Read review
“Pet friendly/ great staff”
 of 5 bubbles 924DanaC, Sep 21, 2015 | Read review
“Noise surrounds the hotel, if you have pet allergies you may want to select another hotel.”
 of 5 bubbles bobb32, Jun 11, 2015 | Read review
5 of 5
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