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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travelers.
We have been staying at this hotel in lovely Cape Charles (a secret gem of Virginia, if you ask us) for 3 years. This trip was sadly less of a good experience- and I'm hoping this review will reach the manager because we want to...More
2 Thank Rachel R
Management response:Responded 1 week ago
Hi Rachel, thank you for the feedback. This summer has been a challenge with Ned's departure on pretty short notice and the construction of the new Cafe space. We are working as hard as we can on making sure we don't lose any of our...More
I can't say that the Hotel Cape Charles is in keeping with the area's aesthetic, but it far from spoils it. It's like someone tore a super modern hipster hotel out of LA, Nashville or Austin and dumped it in this small Victorian beach down....More
This was our third year in a row coming to Cape Charles and staying in the hotel. We usually stay in a garden room with our dogs but decided to leave them at home this year and booked a haborside full with a balcony overlooking...More
Thank Rose F
Response from Jawn D, General Manager at Hotel Cape CharlesResponded 2 weeks ago
Hi Rose,
Thank you for your kind review. As you know, we strive to make the Hotel Cape Charles the first choice for a beach get-a-way weekend. I am glad we continue to meet your expectations.
We look forward to your return trip. Safe travels
The Hotel Cape Charles provided the absolute best customer service I have ever experienced at a hotel. I had made reservations with the intent of proposing to my girlfriend and asked the GM if his staff would be able to help me. He was more...More
1 Thank Ray T
Response from Jawn D, General Manager at Hotel Cape CharlesResponded 2 weeks ago
John & Stage were so welcoming and each night when I returned Pam had a welcome smile and a helpful attitude. The rooms were large and luxurious and the bed was super comfortable! I even had a balcony overlooking the street and waterway. It is...More
It is as safe as they come. I make that representation as not only the Hotel owner, but a part-time resident of Cape Charles since 2002. I call it a screen door town;that is, our security system is comprised of a closed... More
It is as safe as they come. I make that representation as not only the Hotel owner, but a part-time resident of Cape Charles since 2002. I call it a screen door town;that is, our security system is comprised of a closed screen door. Hope you come visit.
United States