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A note from Hotel Cape Charles
Updated 06/08/20
About
#1 of 8 hotels in Cape Charles
Location
Cleanliness
Service
Value
Hotel Cape Charles is a boutique hotel on Virginia's Eastern Shore. We are the region's only full service hotel, with concierge services, conference facilities, and access to a wide range of amenities with nearby Bay Creek Resort, including access to golf courses and marina. Hotel Cape Charles is a beautiful and unique property; our rooms are light-filled, with private glass balconies, modern decor, and organic mattresses and linens.
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Room & Suite (18)18
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Concierge
Laundry service
Wifi
Non-smoking hotel
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Room features
Air conditioning
Private balcony
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Hotel links
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
15Restaurantswithin 0.3 miles
14Attractionswithin 0.3 miles
Contact
235 Mason Ave, Cape Charles, VA 23310-3253
Getting there
Rental CarsSee all Cape Charles rental cars
230Reviews2Q+A56Room tips
Reviews
Traveler rating
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Popular mentions
We stayed at Hotel Cape Charles for a weekend getaway. The hotel is conveniently situated in the quaint town of Cape Charles with easy access to the main street shops and restaurants. The staff was polite, attentive and helpful. The hotel was clean overall, but minimalist with a modern decor and did not have many amenities nor a restaurant. This was our first time staying at the hotel, so I was expecting a larger, brighter room and more amenities for the fairly steep price we paid for the room. As other reviews have stated, I was annoyed with the lack of fitted sheets for the bed. At one point I discovered I wasn't sleeping between the sheets, but instead on the mattress pad, which I am concerned had not been laundered; fitted sheets would have prevented this and should not be a difficult thing to provide. The mattress was also very firm and the pillows too full, so I woke up each morning stiff. The air conditioner also wasn't operating correctly and our room was a solid 10 degrees hotter than the hallway outside, which made it difficult to sleep; leaving the back door open was not an option (as other guests could have had access to our room). I wish there was a way to give a half star, as I would give this 3.5, rather than 3...but not quite a 4. …
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Date of stay: October 2020
Helpful
My husband and I stayed at the hotel one night last week. The hotel lobby and room are very nice and clean. Comfortable bed and gorgeous bathroom. Friendly staff and great location. We Would definitely stay here again!
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Date of stay: September 2020Trip type: Traveled as a couple
Helpful
Responded 3 weeks ago
thank you for the review. We are glad you enjoyed your stay. Safe travels
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Hotel Cape Charles Hotel is a small boutique Hotel in the heart of a cozy Virginia eastern shore destination. The room was sizeable, king bed, modern large bathroom and well finished with a sleek old revitalized industrial look. High ceilings, wood floors, huge windows, and exposed brick made this room very appealing. The staff was very professional, pleasant and helpful.
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Date of stay: September 2020
Location
Service
Sleep Quality
Room Tip: Some rooms have glass partitioned balconies. We did not, but enjoyed the full length public...
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Helpful
Responded 3 weeks ago
Thank you for your feedback, we are glad you enjoyed your room and are looking forward to your return. Safe travels
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We just spent two nights here over 2020 Labor Day weekend. Paid a premium for our room which is understandable. The Hotel was recently renovated in very modern style, which is fine. But, why don't hotel designers confer with seasoned travellers before completing renovations? The Hotel could use more of the following: better UBS connections, more bath hooks, grab/safety bars in the bath tubs, in-room coffee makers, and better overall lighting. For the price paid, the hotel was deficient in these basic amenities. And, our pillows did not have pillow cases! Go figure. The staff are very nice and accommodating But, the management needs to up its game to make the place worthy of its reputation ....and premium price.
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Date of stay: September 2020
Helpful
Responded 3 weeks ago
Thank you for the feedback, we are glad you enjoyed your stay. Safe travels
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Nice hotel however make sure you get a street view! Very disappointed in the “Premium Courtyard King” room we are in. I don’t believe we can call this view a courtyard view as we are looking directly at the roof of a building and electrical units and tar paper. There is no courtyard to be seen. There is no indication on the website or when speaking with front desk that we would have a view of a roof and not the courtyard as advertised and paid for. The sofa in the room is filthy and has several dark spots so much so that we are not comfortable sitting on. Had I known this was the balcony view I would have chosen a street view or really any other room. I feel like we were taken advantage of and now we have no choice but to stay in this room due to the occupancy of this hotel and most others in the area. I can’t imagine this is the first time you have had to answer to this situation. I really wish the hotel had been more up front with the actual view. The room itself is nice sized but the room is not the only part of what I look for when I make reservations. I enjoy a balcony with a view. In this case I was led to believe I would have a view of a courtyard. Not so. We never did hear from the management other than to have the front desk clerk pass us the message that we "are welcome to check out early". The front desk clerk was kind and gracious and heard my concerns. She did bring a bottle of wine. That was a nice gesture.…
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Date of stay: September 2020
Rooms
Cleanliness
Service
Room Tip: Get the street view!
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PRICE RANGE
$199 - $256 (Based on Average Rates for a Standard Room)
LOCATION
United StatesVirginiaCape Charles
NUMBER OF ROOMS
22
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Claim Your Listing Frequently Asked Questions about Hotel Cape Charles
Which popular attractions are close to Hotel Cape Charles?
Nearby attractions include Cape Charles Beach (0.01 miles), Gull Hummock Gourmet Market (0.1 miles), and Watson's Hardware Company (0.03 miles).
What are some of the property amenities at Hotel Cape Charles?
Some of the more popular amenities offered include free wifi, free parking, and laundry service.
Which room amenities are available at Hotel Cape Charles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Cape Charles?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Hotel Cape Charles?
Conveniently located restaurants include Brown Dog Ice Cream, Hook-U-Up Gourmet, and The Shanty.
Is Hotel Cape Charles located near the city center?
Yes, it is 0.09 miles away from the center of Cape Charles.
Are pets allowed at Hotel Cape Charles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Hotel Cape Charles accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.