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Holiday Inn Express Hotel & Suites White River Junction

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121 Ballardvale Road, White River Junction, Hartford, VT 05001
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Holiday Inn Express Hotel & Suites White River Junction
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231 Reviews from our TripAdvisor Community

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Arlington, Vermont
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 2, 2016

After a late evening on New Years Eve, I merely wanted a place to rest my head so I wouldn't have to be on the roads. Check in was quick and easy (as was check out). The room was clean and the bed was comfortable which at the end of the day is the most important thing. I was woken... More 

Helpful?
Thank Carrie B
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 25, 2015 via mobile

We stayed 5 days as we had a family member in ICU at Dartmouth. The hotel was clean. They have a great continental breakfast. As well, warm cookies and apples at night. We requested more towels and the housekeeping staff was very friendly. Also the front desk staff always had a smile and a warm greeting which meant a lot... More 

Helpful?
Thank jpkp6367
Patchogue, New York
Level Contributor
100 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed November 11, 2015

While I have stayed at this property a couple times before with great satisfaction, the last time I was there was indeed a few years ago, and there are a few things that made me feel somewhat disappointed with the stay this time around. First of all, I will never post a poor review without first contacting the hotel directly... More 

Helpful?
Thank KontrolFreak
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review

Dear KontrolFreak, Thank you for taking the time to post a comprehensive and candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the service provided by our front desk staff. However, I was concerned to see that you were not impressed with the general condition of our rooms, our air... More 

Asheville, North Carolina
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 3, 2015

Very disappointed with our stay at this location. Struggling to find any positives with this hotel. The location was ideal while we were in route to another destination and the breakfast was well stocked for a Sat morning. The beds were very firm and uncomfortable. This normal size hotel room definitely needs an update as the red floors are dated... More 

Helpful?
Thank Are we there Y
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review

Dear Valued Guest, Thank you for writing a review about your recent stay with us. I am pleased to note that you liked the ideal location and breakfast offering at the hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It... More 

san diego
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 3, 2015

Used to be a pretty good hotel...but they hut off the air conditioning, so if you are on the sunny side your room will be hot all night. You can't open the windows because of the highway noise...Also, they don't tell you that the internet goes down pretty often.

Helpful?
Thank John L
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review

Dear John L, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were disappointed with the air conditioning and the internet connection of our hotel. I would like to apologize for any inconvenience these issues may have caused you during your stay. Rest assured, your comments will be shared... More 

Bluffton SC
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 25, 2015

We arrived in the area shortly after dark. Two interstates intersect in White River Junction. Our hotel was somewhere in the middle. The GPS did not work for finding it since there was so much construction going on, orange barrels, road closings, etc. We finally had to stop at a police car blocking the interstate to as for directions. It... More 

Helpful?
Thank jcatrina
East Amherst, New York
Level Contributor
106 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 24, 2015

Our check-in went smoothly and we were greeted by Gordon, a very professional and well informed young man. The breakfast and housekeeping staff were friendly and very responsive. Upon check-out, I discovered I left my cap in the room and called the front desk, David, who along with housekeeping found the cap and we were able to circle back to... More 

Helpful?
Thank YankeeRalph
oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 13, 2015

The staff was very friendly and helpful. The room was large, clean and quiet. There were gluten free options at breakfast. The wi-fi was fast and reliable. I was pleasantly surprised at the overall quality of this hotel. I would definitely stay here again.

Helpful?
Thank travellers42
Plano, Texas
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 4, 2015

This was not as good as I was expecting. The front desk staff was nice and helpful; however that is the only positive comment that I have. The air conditioning was not working, and the room was hot. There was too much road noise to leave the windows open. I did not like the bed and bedding; however my sister... More 

Helpful?
1 Thank 845susan
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review

Dear 845susan, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. Thank you for regarding our nice and helpful front desk. However, I sincerely apologize for the inconvenience the air conditioning unit,... More 

Toronto
Level Contributor
152 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 370 helpful votes
3 of 5 stars Reviewed September 25, 2015

I stayed for a single night while in the area on business. I previously stayed at the Hampton Inn next door, but decided to try something different. The location is a bit out of the way, with nothing really within walking distance except a gas station. Parking is plentiful and indoor parking is available which would be nice in the... More 

Helpful?
2 Thank ToSquareBob1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review

Dear ToSquareBob1, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. We are very happy to read your positive feedback on the cleanliness of the room received and regarded the property decent and functional. However, we are truly sorry if... More 

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