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All reviewsfull kitchenliving roomextended staysmall kitchenettehome away from homethe holiday inncontinental breakfastlaundry roomrooms are largeburlington areaa nice place to stayvalue for the moneysitting areafirst floorbed was comfortableshelburne museumclose to downtown
Great clean hotel! Convenient location, well run facility. Very helpful, friendly, and accommodating staff. We were given an upgrade to a suite at no extra charge. We were switched to another suite promptly when we complained about the mattress being too soft in our room....More
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Spent three nights at this hotel this past October. Hotel was convenient to the major highway, restaurants, downtown Burlington and attractions. Hotel is updated, reasonably priced, with very comfortable, large suites. Besides enjoying a very good breakfast, the staff would put out "special goodies" every...More
Response from ssuites, Front Office Manager at Smart Suites BurlingtonResponded November 21, 2017
Thank you for taking time to reflect upon your stay with us. We so truly appreciate these hearty reviews from the heart! So glad we provided the superfluous service you were expecting. Our goody time aka evening snack is one of our special...More
Very nice place. People are very friendly. Rooms are very clean. Free breakfast is pretty good. Can't complain at all. Will definitely come back and will always recommend this place to anyone. Pet friendly!More
Thank Alex P
Response from ssuites, Front Office Manager at Smart Suites BurlingtonResponded 4 days ago
Dear Alex P,
Thank you for saying a few words about your stopover here. Happy to know you found our property tidy and well appointed. We so appreciate you suggesting us as a Burlington lodging to those inquiring.
All the very best always,
To be honest, my first impression was not great. When I walked into my room, there was a strong odor, maybe remnants of hamburgers?, and there were some items in the kitchenette drawers that should have been thrown out. Still, the room looked clean and...More
Response from ssuites, Front Office Manager at Smart Suites BurlingtonResponded 3 weeks ago
Thank you so much for taking the time to write this review! I appreciate you dedicating a full synopsis to how & why your heart changed from check-in to check-out! We aim for it to be perfect from arrival, but if it's not,...More
Suite with kitcken and 2 rooms, 2 TVs, nice decoration, free breakfast, sometimes a snack in late afternoon the only thing missing is a glass of wine. Ultra competitive prices clearly put pricy Québec City ashameMore
Response from ssuites, General Manager at Smart Suites BurlingtonResponded 3 weeks ago
Dear Serge P,
Thanks for reviewing us and giving south of the border a chance! I am glad you noticed that compared to Quebec City's competitive prices, we're a pretty darn bargain. We hope you will join us during your future travels. It appears you...More