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stayed here Sept 14-16. I see others who reported on the a/c being loud. that's typical of older hotels, not much you can do about this. Room was decent clean and the room staff do a good job of cleaning, no complaints there. The main...More
Many older reviews no longer reflect the truth about this property. We were treated better, and had a nicer room, than at a VERY expensive Hilton in Quebec City the night before. We were greeted warmly and enthusiastically by Alyssa who seemed eager to make...More
Despite the convenient location, mostly friendly staff, and fresh infused water this place falls below average.
We stayed here three nights because we are Holiday Inn reward members and the location near the airport and close to town was super convenient.
The room was okay...More
Stopped here for a couple days while on holidays. We found the staff courteous , friendly and helpful. The hotel could use some updating , but was clean and a welcome stop after a few days on the road. The restaurant is okay , children...More
Unfortunately, this hotel was terrible. I've stayed at many Holiday Inn hotels and have found them to be satisfactory, but not this time. Upon arrival, the outside looks a bit worn and the entrance smells of smoke from people smoking right at the doors. We...More
Response from IHGService, Guest Relations Manager at Holiday Inn BurlingtonResponded 1 week ago
My name is Anthony and I thank you for your recent stay with us and reviewing our property. I am very sorry for the inconvenience you have experienced in transferring rooms and the unusual smell you noticed and the condition of your air-conditioner...More