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Hilltop Inn

3472 Airport Road, Montpelier, VT 05602
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1 room 1 adult
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218 Reviews from our TripAdvisor Community

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New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 29, 2015

Excellent nights sleep. Very clean room. Definitely could tell some renovations had just been completed. Staff was friendly, our Continental breakfast was delicious. I expected bagels and toast and I was extremely surprised with scrambled eggs, sausage, a waffle making station!

Helpful?
Thank Jezabel L
hivermont, Guest Relations Manager at Hilltop Inn, responded to this review

Dear Guest, Thank You for your review.We truly appreciate the feedback and hope to serve you again very soon. We are continuously upgrading our product and service and our guests can clearly feel the difference, we assure everyone that we will go over and beyond for your comfort. Sincerely, Guest Relations. More 

East Ryde
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 26, 2015

This hotel is very rundown. Staff and signs around the hotel would have you believe that they are undergoing refurbishment; however I doubt it due to the state of the signs. Staff were very disorganised, disinterested and unhelpful. The foyer female toilet was untidy and unclean. They could not find our booking when we arrived and were virtually questioning whether... More 

Helpful?
Thank Jennifer C
hivermont, Guest Relations Manager at Hilltop Inn, responded to this review

Dear Guest, Thank you for your feedback, while we were upgrading to better serve your needs , we regret that we fell short of your utmost satisfaction. We do hope that you give us another opportunity to be of service in the very near future. Sincerely, Guest Relation. More 

Travelers are raving about these Montpelier hotels

Underhill, VT
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 2, 2015

I happen to need a hotel room while having an early hospital visit for tests (Berlin Hospital), and found the Hilltop Inn right across the street. The staff was very helpful and friendly. While it is not a branded name hotel, I found the room to be large and clean. It appears some renovations are being done on another floor... More 

Helpful?
Thank FFTraveler2
hivermont, Owner at Hilltop Inn, responded to this review

Dear Guest, Thank You so much for taking the time and posting this review.We have made significant upgrades and changes to our product , service and staff. Hilltop Inn has gone thru a complete transformation and we promise true hospitality. In an effort to earn your repeat business our New Management team will go above and beyond. Sincerely, Owners.. Hilltop... More 

Mackay, Australia
Level Contributor
65 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 28, 2015

We had booked this some time before arriving and the day before we were ready to arrive we were quite put off by some of the reviews and had conside cancelling the booking. It was a lot better then expected. The staff were friendly and helpful. The rooms have just been updated so the smell of paint is quite noticeable.... More 

Helpful?
Thank Sue B
hivermont, Guest Relations Manager at Hilltop Inn, responded to this review

Dear Guest, We appreciate the feedback, Thank you for staying with us and hope to be able to serve you again soon. Sincerely, Guest Relations. More 

Turners Falls, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 27, 2015 via mobile

Were do I start i book a room for 4 people with two queen size beds only got two full size beds they were very uncomfortable one of the beds had the wrong size bed frame or something because when you sat at the end of the bed the whole other side was up in the air the comforter smells... More 

Helpful?
1 Thank Rachel M
Mesa, Arizona
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed October 23, 2015

i booked this trip back in august.This place was close to an attraction we wanted to visit and the reviews were not bad. When we arrived the lobby was startling, weird colors like something you see off the Vegas strip. Strange looking people (druggies/homeless?) were standing around the back of the building and the back door was not locked.The paint... More 

Helpful?
1 Thank GrammaJo I
Salt Lake City, Utah
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 18, 2015

We booked over the phone for that night at the last minute since every other place was booked. The price was quoted for two queens. When we arrived, I asked if there was a AAA discount. The desk clerk said yes but we weren't eligible since we didn't agree to one when we called. I wasn't even asked if we... More 

Helpful?
2 Thank Farmkid8015
Shapleigh, Maine
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed October 9, 2015

Had to travel recently over to Vermont, and since I was to be in the Hanover, Lebanon, NH-White River Junction, VT area, I looked for availability and found the closest would be at the Hilltop Inn in Montpelier. Made a reservation for one night over the past weekend. As it turns out, I was held up and not even sure... More 

Helpful?
3 Thank LakeRealtor
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 5, 2015 via mobile

This place is an unequivocal disaster! The whole place looks filthy and grimy. Our room had an unshakable stale gross smell. I cannot believe these people have the nerve to charge nearly $200 a night for this hellhole. The wifi didn't work. They left us umpteen small towels but only one bath size towel. When I called down to front... More 

Helpful?
3 Thank aparna_ram
Belchertown, Massachusetts, United States
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed September 29, 2015 via mobile

The first room we were given had not even been finished from renovations.... Paintings on the floor, dirty bathroom, dust everywhere from the unfinished ceiling, and plywood in the bathroom... We requested another room .... This one was worse. The bathroom sink was full of hair.... Looked like someone had shaved in the sink.... And there was a wet cloth....with... More 

Helpful?
4 Thank LoriAllen
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