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A note from Comfort Inn and Suites at Maplewood
Updated 06/02/20
About
#1 of 4 hotels in Montpelier
Location
Cleanliness
Service
Value
Travelers' Choice
90 Tastefully appointed guest rooms including 18 two room suites. Complimentary Hot Breakfast with scrambled eggs, bacon or sausage and fresh waffles with Vermont maple syrup and much more to start your day! Complimentary WI-FI throughout the property. Each room is equipped with microwave, refrigerator, Kuerig coffee maker, hair dryer, iron, ironing board, safe and voice mail. Flat screen TVs in each room with HD channels. Free bottles of water and k-cups in each room. Free long distance calls to anywhere in the US or Canada, over 40 countries (most of Europe) in the lobby. 24 hour fitness center and guest laundry. Located next to Applebee's Restaurant and Maplewood Convenience Store & Deli. UPDATE: We are currently renovation part of our hotel right now. It is mostly in our short wing so it should not interfere with the other wing, but if you are a light sleeper, just let us know when making reservation and we can put your room further down the hall away from all construction.
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Room & Suite (60)60
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Skiing
Board games / puzzles
Kids stay free
Business Center with Internet Access
Electric vehicle charging station
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Microwave
Cable / satellite TV
Complimentary toiletries
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, French, Russian, German
Location
Full view
605Reviews5Q+A100Room tips
Reviews
Traveler rating
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- 41
- 20
- 12
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Popular mentions
The girl, I think she said her name was Tabitha, who answered the phone was very RUDE! Apparently your rate depends on what state your from and if it’s a business or pleasure trip. She definitely did NOT make us feel welcomed to come stay there! So my husband and I slept out in the front parking lot in our tractor. We are OTR truck drivers and really wanted a room so we could shower & relax. But her attitude and rudeness turned us away quickly! I would NOT recommend this place to anyone!
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Date of stay: February 2021Trip type: Traveled as a couple
Helpful
Tabitha at front desk is RUDE!! She had MAJOR issue with our family being from Virginia and was horribly rude! Needs customer service training. When traveling ling days, the last thing g we want to deal with is a chick with attitude. Do not recommend!
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Date of stay: October 2020Trip type: Traveled with family
Helpful
Response from Sam Ballard, General Manager at Comfort Inn and Suites at Maplewood
Responded Oct 29, 2020
Hi 161keelyh, I apologize that you feel the way that you did about our Inn and our staff. I have looked into the matter and found that you were refused due to your traveling throughout the country without safety protocols and quarantining. With the current Covid-19 pandemic the State of Vermont has travel restrictions in place for Leisure travelers. From your traveling across the US, and not quarantining, you did not qualify to stay in Vermont. You were not discriminated against. We were not able to host you due to the State of Vermont travel restrictions in place. I have pasted the link below which will lead you the State website in which you can find the language and instructions if you wanted to come to Vermont. We cancelled your reservation and processed you a refund immediately since you were not aware of the rules. https://accd.vermont.gov/covid-19/restart/cross-state-travel I would recommend educating oneself on each State's Covid-19 travel restrictions before your travel. We understand these times bring new challenges and situations. We do hope to see you again in the future! Stay healthy and be safe! Samuel Ballard General Manager
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Quick get away in mid October. Room was very clean. Due to covid no food available. Chose this hotel because of all the positive reviews about the staff. I can add our name to list for kudos to the staff. Location was good for traveling around the area. There is an Applebee's in front if you need something quick. Hotel seemed to have a fair amount of people staying but it was extremely quiet.
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Date of stay: October 2020
Location
Service
Sleep Quality
Helpful
Response from Sam Ballard, General Manager at Comfort Inn and Suites at Maplewood
Responded Oct 29, 2020
Hi DPA1968, I am excited you decided to stay with us for a quick getaway! I am glad that we lived up to the expectations. It is unfortunate that the Covid-19 virus we are no longer able to host our hot breakfast buffet! I have been getting more of a selection in and we found a individually wrapped breakfast burrito that we are featuring very soon. I thank you for leaving us a review! We hope to see you many more times! Stay healthy and be safe, Samuel Ballard General Manager
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Stayed there before dropping our son off for college. Would highly recommend as all staff are very accommodating and the facility is immaculate. Very easy in and out as they are right off the interstate.
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Date of stay: August 2020Trip type: Traveled with family
Helpful
Response from Sam Ballard, General Manager at Comfort Inn and Suites at Maplewood
Responded Oct 29, 2020
Hi JanRLA, Thank you for leaving us a perfect score! I am excited to see that you had a good time with us at our Inn! We were lucky to be able to have hosted you while you were dropping your son off at NU. We hope that life will get back to normal soon and that you are able to visit your son and us more! Thank you! Stay healthy and be safe, Samuel Ballard General Manager
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room was clean, but beds were hard as rocks. Front desk staff was very pleasant. Place was under construction so very poor handicap access, but front desk did their best to put me near a door that had only 1 step. breakfast was good, except bananas were all black.
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Date of stay: February 2020
Value
Rooms
Service
Helpful
Response from Front Desk, Guest Services / Front Office at Comfort Inn and Suites at Maplewood
Responded Mar 9, 2020
Thank You for you review! While it is unfortunate that you had stayed with us during the construction, we are happy that we were able to accommodate you the best we could. We are renovating the rooms as well so we getting some new beds, hopefully they will be more comfortable next time. We hope you give us another chance, we will make sure to have fresh bananas as well! Thank You for staying with us and we hope to see you soon! Sincerely Anvar Aliev Front Desk Manager
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PRICE RANGE
$148 - $226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn at maplewood hotel montpelier, comfort inn montpelier, montpelier comfort inn
LOCATION
United StatesVermontMontpelier
NUMBER OF ROOMS
90
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Claim Your Listing Frequently Asked Questions about Comfort Inn and Suites at Maplewood
Which popular attractions are close to Comfort Inn and Suites at Maplewood?
Nearby attractions include Hope Cemetery (4.0 miles), Vermont State House (3.4 miles), and Vermont Historical Society Museum (3.3 miles).
What are some of the property amenities at Comfort Inn and Suites at Maplewood?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Comfort Inn and Suites at Maplewood?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn and Suites at Maplewood?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Comfort Inn and Suites at Maplewood?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Comfort Inn and Suites at Maplewood?
Conveniently located restaurants include Sarducci's, Three Penny Taproom, and J Morgan's Steakhouse.
Are there opportunities to exercise at Comfort Inn and Suites at Maplewood?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Comfort Inn and Suites at Maplewood?
Yes, laundry service and self serve laundry are offered to guests.
Does Comfort Inn and Suites at Maplewood offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Comfort Inn and Suites at Maplewood?
The staff speaks multiple languages, including English, French, German, and Russian.
Is Comfort Inn and Suites at Maplewood accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.