The New Stateside Hotel & Baselodge

The New Stateside Hotel & Baselodge

Traveler (12)
View from Room (4)
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Family and Play Areas (2)

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About

3.5
#4 of 4 hotels in Jay
Location
4.3
Cleanliness
3.8
Service
3.4
Value
3.9

See why so many travelers make The New Stateside Hotel & Baselodge their hotel of choice when visiting Jay. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you.

The rooms offer air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

In addition, as a valued The New Stateside Hotel & Baselodge guest, you can enjoy an on-site restaurant that is available on-site. Guests arriving by vehicle have access to free parking.

While in Jay be sure to experience local ramen favorites at Miso Hungry.

We’re sure you’ll enjoy your stay at The New Stateside Hotel & Baselodge as you experience all of the things Jay has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Restaurant
Golf course
Skiing
Shuttle bus service
Baggage storage
Wifi
Convenience store
Non-smoking hotel
Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Modern

Location

1144 Access Rd, Jay, VT 05859-7074
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 44 out of 100
44
Burlington Intl Airport
46Reviews3Q+A9Room tips
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Detailed Reviews
Traveller_mom2 wrote a review Dec 2014
Ottawa, Canada163 contributions174 helpful votes
3.0 of 5 bubbles
After researching our family trip to Jay Peak Vermont for a while, we finally settled on the Stateside hotel (partly because it was slightly cheaper than the Jay hotel). Our plan was to spend 3 days at the Pump House with another family and all our children.

The hotel itself is new, modern, very large and clean. Check-in was a little crazy but it was peak season (Christmas break) so it was understandable. We got to our room, it was exactly what we had booked online, everything was very nice and new. A fridge and microwave is available in every room which was also a plus for us since we had brought breakfast (cereals) and lunches (sandwiches) with us.

A shuttle service is available to the pump house and back. You need to tell the front desk and they call one for you. They were always there within 5 minutes and depending on how many other drop offs there are, the ride could be 5 to 20 minutes.

At the pumphouse, we needed to pay 9$ for a family locker (you can fit 4 pairs of boots and 4 winter coats), the rest we had to leave out on tables. Many people left their stuff out on tables, we had cell phones and wallets with us so we opted for the locker. There is a family shower, but only 1 so first come, first served. We were lucky and never had to wait for anyone. Im not really sure that people knew about it, its hidden beside the mens washroom.

After our first night at the pumphouse, we wanted to play board games back at our hotel. We expected a lobby but the lobby is super small and doesnt have a table or chairs. We asked if they had a family room or other area, they didnt. We ended up in one of our rooms, playing on the floor because there was just nowhere to sit.

The following day, when we got back from the water park, we noticed our room wasnt clean. Afyer calling the front desk and being trasnfered 5 times, I finally went down to talk to the manager, only to find out that the Stateside hotel only cleans their rooms every second day. Apperently they were supposed to mention that at booking but because I booked online, I wasnt told. They eventually brought us clean towels and sheets but we were expected to change our own sheets. The issue with being trasnferred so many times is because they opened up new phone lines and when you called reception, it would reach the Jay hotel reception instead of Stateside.

On our last day there, we had so much fun that we wanted to extend our trip but there only available room was at Hotel Jay. What a difference (see my review for there).

Overall, before staying at Hotel Jay, I would have told you that the Stateside hotel is beautiful and clean but really lacked amenities that would make it a "family hotel". There were alot of skiers and the hotel is at the base of the mountain so maybe this hotel should be geared for skiers only and not families who want to go to the Pump House.

After staying at Jay Hotel, I could say without a doubt that I would ONLY recommend staying there versus Stateside. Jay hotel was not only nice, new and clean but had everything I was looking for to make my trip extra special (a fridge, microwace and even a stove plus table and chairs so we could sit and eat breakfast properly), There was a family room with sofas all around and TV's playing family friendly movies - it was truly everything we were looking for and for the same price!!
Feel free to message me.
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Date of stay: December 2014
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: 4th floor had limited internet access so if thats impotant for you, take a room on the 2nd floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
donnaloub wrote a review Jul 2015
Enfield, Connecticut99 contributions37 helpful votes
3.0 of 5 bubbles
Room was clean, adequate. The bathroom had no place in the shower to put your shampoo etc. Had to put on floor of shower. Coffee pot was a cheaper plastic type, for one cupper's. Not enough coffee, sugar or creamers. Went to get a coffee in the morning, certainly not free !! I was charged 5.00 for 2 regular standard coffees !! Not my idea of hospitality !! Okay if you need a room for the night I guess.
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Date of stay: July 2015
3.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BL wrote a review Apr 2015
Boston, Massachusetts16 contributions10 helpful votes
3.0 of 5 bubbles
We had fun at the water park and it's a nice hotel. We stayed at one of the condos.

Only negative is, that our condo had a jacuzzi on the back deck but we weren't allowed to use it and you have to sign an agreement that you won't use it. What's the point of having it there then if guests can't use it.
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Date of stay: April 2015Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MMJ2189 wrote a review Jun 2015
Lee, New Hampshire12 contributions16 helpful votes
2.0 of 5 bubbles
Stayed at the Stateside Hotel at Jay Peak with family that included 2 young children. We bought a Amazon Local deal that included water park passes. Check-in was easy & staff was friendly. We got to the room & saw that the floor was dirty, the bathroom floor clearly hadn't been cleaned because there was a cloth headband right by the tub & the toilet had urine on the seat!!! We told them & they said the room would be cleaned while we were out at the water park. We returned several hours later & the toilet was cleaned, but the floor in the bathroom still had the headband by the tub & the carpet in the rest of the room was still dirty. We called down & they said they told someone to clean it & offered to send someone up then. We explained it was 9pm & our 2 young kids needed to go to sleep. We asked that it be done while we were out the next day. After returning the next day it still wasn't done. When we mentioned it at check-out the response was "well they made your beds, didn't they?" As if making our beds was more than enough. We will not be staying here or any other Jay Peak hotel again. The lack of care & urgency shown by the staff is complete unacceptable.
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Date of stay: May 2015Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig B wrote a review Jan 2017
3 contributions3 helpful votes
5.0 of 5 bubbles
Just came back from visiting Jay Peak for the first time. We did a ski and stay package. My group of 3 arrived 2:30 am and check in was extremely quick and easy. They use RFID cards as the room key, lift ticket, and for the power in the room. The place is new and it certainly looks it. The room was surprisingly big for a king size and pull out sofa. The space between the ends of the bed and the wall are wider than the average hotel. With the TV being wall mounted this just gave us more room put our personal items. Once you enter the room there is a place to hang all your clothing on hooks and room for boots on the floor. The bathroom is a simple bathroom and the sink is located outside the bathroom door. There is a mini fridge with a small counter above that which was where the coffee maker is. Right beside that is a coat rack and shelves above with plenty of space. The main closet is beside the king size bed with plenty of hangers. We were in an even numbered room so we had a mountain view and the lift was within throwing distance. I really can't see how anyone can find a complaint given the price you pay. Everything was really clean and the service was incredible. We called for a shuttle schedule and they said just give them a time and one would be waiting for us. We took the shuttle to the water park and it couldn't have been easier. The water park is fun but very small compared to the pictures. We went just to cross it off the list. One and done with the water park, no regrets. When were were there Jay got over 2 feet of powder and limited if any vacancy. The elevators, hot tubs, ski lockers, breakfast type diner, and lifts are literally less than a minute from the rooms. If I had to dig deep for a complaint it would be the key didn't work for the hot tub gate. We called the main desk and they stated someone would be there to check it out. After that call we walked for literally 20 seconds and a maintenance employee had already been working on it and even asked if we needed towels. So unless we had a unique experience you are simply nuts not staying here. This is my first ever hotel review because I felt they deserved it after how well they treated us for the rate we paid. As another reviewer stated, "Great value, fantastic service."
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Date of stay: January 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Traveled with friends
Room Tip: Get an even numbered room. You will have a mountain View.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jason P wrote a review Mar 2015
Asheville, North Carolina1 contribution4 helpful votes
2.0 of 5 bubbles
Not worth the money they charge. If it was near an airport it would be Motel 6 quality. Sadly they really cheaped out on this hotel and forgot a lot of important details. I'll start with the pros:
-Location (slopeside)
-Beds were comfortable (obviously over ordered from Hotel Jay)
-small refrigerator in room.
- Led lighting around property shows concern for enviroment

Cons
- Price (forced packages <no room rate only> , $22/NIGHT mandatory "Resort Fee")
- Parking - Literately could not have spent any less on parking lot. It was a former ski area base parking lot they have placed cheap concrete barriers and a basic gate. Lot was muddy and dark (no night lighting)
- Souless lobby, restaurant (howies) and overall interior.
-Odd 'energy saving' device in room you had to put your keycard into to enable the heat/ac and a couple of lights in the room. The major problem is that it would reset the temp in the room to 72 - even if you wanted it cooler the setting did not stay if you pulled the card out. our room never got below 70.
-Smallest bathroom sink i have ever encountered in a hotel.
-Hot tubs were a JOKE! Incredibly poor planning if the management of this resort feels that 2 - 6 person is anywhere adequate for a slopeside hotel.
- In room water pressure was just a trickle from shower.
- Elevator buttons were confusing in hallway. Enough so that the lobby level had stickers with arrows to the one button that paged the elevator (yet there were at least 4 things you could hit and think that the elevator was called)
- Howies Breakfast service was lazy and weak. On a nearly sold out Saturday morning they only offered an over priced $12/pp buffet.

We stayed one evening, Friday March 13th for a 3 person ski and stay at the stateside hotel. We arrived around 8pm after a drive up from sugarbush. We had booked online at an ski and stay rate of $440 including tax and a insane $22/night "resort fee". At that rate this property is extremely overpriced. We could not book a room only rate (in the winter), but if you back out $60/per person for the skiing we paid an equivalent room rate of $238. This is a hotel i would not recommend paying more than $100 a night - and most of that is because of its location at the base of the ski area.
The thing is Jay peak - the ski area - is so much fun and very good. Stateside hotel is nothing like the ski area and I am appalled that the resort has built something so cheap and poorly planned. It just appears they ran out of money when they built this - as evidenced by the lack of a proper parking lot, lack of adequate hot tubs and the overall cheap design tricks they used in decorating the place (looks like they used wooden pallets in the ceiling of the restaurant as decoration). The staff was efficient, but i wouldn't say friendly. I still cant figure out what the resort fee was for? At $22 a night it rivals Las Vegas rates with no benefit (and a coupon book with "over $200 in savings" on stuff to do on resort is not a benefit, nor worth $22 a night).
Shuttle service was "on demand" meaning you had to call 7777 from non-existent resort phones or be lucky enough to catch one coming by. we went to the friday night adult water park event, which was also poorly managed - long line to enter, Very limited facilities (Hot tubs, small pool and flow rider only) terrible towels and no indication as to what beverages were "on special" as promoted in the resort guide.
Breakfast at the hotels restaurant, Howies was an uninspired and lazy buffet for $12 per person. The in room guide stated that a cook to order menu was available, but when we got to the hostess stand we were told otherwise. even on a nearly sold out night on a saturday morning. If Sysco foods made it - they reheated it and served it.
Very disappointed in this Hotel and will not stay here again, which means it will probably be my last ever trip to Jay Peak ski area unless they get their act together and charge accordingly to what they actually provide their guests.
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Date of stay: March 2015
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
Room Tip: Pretty sure they are all the same. end of the hall was nice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
829melissa wrote a review Mar 2018
Sherbrooke, Canada17 contributions9 helpful votes
2.0 of 5 bubbles
Booked a family night for Spring Break on Tuango, with an access to the Pump House. Upon reservation, the lady gladly told us about the room amenities, time of check-in, and how we could pass by to get our water slides tickets earlier than the 4PM check-in. SHE happily mentioned that we could use our tickets for both days. I called again the morning of our trip to confirm the availability of towels on site, when I was then AGAIN confirmed we would have access to the Pump House that day and the following one. Upon arrival (at noon), we were told the contrary, our passes were valid for only 1 day (I was asked the name of who had told me this information, which I did not have... so if you are promised such information, take down the name of who you talk to!). We enjoyed the Pump House (again, disappointed by some "rules" they have for smaller children- that's another review). Back at the hotel for 6PM check-in, rooms are clean and comfortable. Cheapest coffee maker ever ! Upon wake-up (we have 2 kids, so we were up at 6:05), nowhere to find a decent coffee, my husband was rudely told to go back to his room and use the coffee machine. Want breakfast ? Have to wait until 7:30 for the restaurant to open, or worst, 8:00 for the cafeteria. Not much on site in the hotel, so we figured we would take the kids to the hot tubs before checking out (spas open at 9h00)... Bad news, the guys was doing maintenance for the next hour. Why do maintenance during the operating hours ? Than we come to checkout at 10:40, only 2 clerks working at the desk with a huge lineup (they do know checkout is at 11:00 right?). Worked in the hotel industry for many years at a front desk, very bad service, management and wrong information upon reservation. Very disappointed, will not go back.
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Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
eileen s wrote a review Apr 2015
Saratoga Springs, New York235 contributions94 helpful votes
3.0 of 5 bubbles
I normally rent a slopeside condo on the Grammy Jay loop, but decided to try the new I Stateside Hotel. Everyone is different, but I didn't find enough reasons to stay in the hotel and will go back to condo rental using VRBO next year.

Skiing:
Amazing as always.

Hotel:
Of course you can't please everyone, but I like a firm mattress and the one in room 336 by the closet was too soft. The room was also very noisy from and the ski boot traffic above or near by plus the cafe made it impossible to nap on the day of my arrival. The drawers in the dresser wouldn't stay closed. I needed a pen and some paper and was surprised not to find one in the room. OK, the hotel is green, maybe LEED certified, but a pen and pad would still be nice.

Small fridge and microwave was as expected, but very little space to prep breakfast and lunch.

One hot tub as full of suds which left me less than eager to use it. The other only had on set of jets working. The guest lock on the gate broke on Monday and was broken when I left on Thursday.

In general for a new hotel I got the impression things were cheap and needed updating already.

Staff:
All extremely customer focused and very helpful

Overall: Not worth the price. There are other slopeside options that have more perks.
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Date of stay: April 2015
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
Room Tip: Ask to be away from the bar end where there is lots of ski boot traffic and noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danielle B wrote a review Nov 2018
Gorham, Maine, United States26 contributions19 helpful votes
4.0 of 5 bubbles
3rd family visit to Jay Peak Resort. 1st time for a hockey tournament and 1st time at Stateside Lodge. The overall Jay Peak resort is gorgeous, spotless, and has tons to do. Waterpark, two arcades, rock wall climbing, ropes course, movie theater etc. Hotel Jay is our favorite, but Stateside is a good option to save $$ while still having a beautiful room. We're in a regular 2bed hotel room at Stateside for this trip. It has a mini fridge and microwave. Coffee maker not my favorite..it uses those paper coffee pods and some odd brand of cheap coffee that tastes horrible. This hotel has a diner but nowhere else to just get a cup of decent coffee without driving over to hotel jay which is a good mile away down steep hills not something I would recommend walking to. Our Room has huge closet and lots of extra hooks, benches, storage spaces which is nice. Cons....Our hockey team is scattered throughout multiple properties here and none have rooms together despite our requests. We did have a function room for a team dinner last night which was nice. The wait staff was nice, but ran out of plates, didn't have tablecloths on tables, kept running out of salad dressing etc just seemed odd given the expense. Overall I definitely love the resort amenities but everything is expensive here. On top of price to stay being $800 up for a wknd including waterpark passes, you have resort fees, taxes, and then another $50 per day charged to credit card at ck in for incidentals which they credit after you ck out. You cannot use cash, cks, or debit cards for the $50 daily fee either so luckily my husband had a card with him as I don't. Overall we'll likely be back but it's pricey.
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Date of stay: November 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nycsandyb wrote a review Mar 2018
nyc123 contributions40 helpful votes
4.0 of 5 bubbles
Perfect location. Very nice hotel a little pricey but maybe worth it for the location especially if you have kids. Very nice clean Hotel but not worth the price if you don't care about ski in ski out. Hot tub really needs to upgrade. Checking can be a lengthy process especially on a holiday weekend after 5 p.m. or if it has snowed try and check in earlier.
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Date of stay: March 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawn2 asked a question Apr 2019
Montreal24 contributions
Are the spas functional for this weekend?
Answer from Kev D
Boston, Massachusetts131 contributions76 helpful votes
He should be fine. It it was us in the states would just describe as "American Food," which means it's simple dishes with array of different selections. Anything from chicken fingers and burgers to steaks and bigger entrees. I only ate there in the morning for breakfast and it was very good, with typical things like pancakes, waffles, french toast, eggs and so on. He should be fine, it's not anything exotic, just regular food.
tereska1 wrote a tip Mar 2017
ontario64 contributions37 helpful votes
3.0 of 5 bubbles
"Facing the slops."
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Craig B wrote a tip Jan 2017
3 contributions3 helpful votes
5.0 of 5 bubbles
"Get an even numbered room. You will have a mountain View."
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Kimskitrips wrote a tip Dec 2016
Mississauga, Canada20 contributions12 helpful votes
4.0 of 5 bubbles
"Skiiers should ask for a quiet room away from the hockey teams and families"
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BostonMama33 wrote a tip Jun 2015
Boston, Massachusetts22 contributions23 helpful votes
3.0 of 5 bubbles
"Room 304 had a view of the slope, and the tram."
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awild wrote a tip Apr 2015
Kingston, RI22 contributions12 helpful votes
4.0 of 5 bubbles
"Bring your own pillows..."
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LOCATION
United StatesVermontNortheast KingdomJay
NUMBER OF ROOMS
85
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE NEW STATESIDE HOTEL & BASELODGE

Frequently Asked Questions about The New Stateside Hotel & Baselodge
Which popular attractions are close to The New Stateside Hotel & Baselodge?
Nearby attractions include Jay Peak Resort (0.5 miles) and Tower Bar (0.6 miles).
What are some of the property amenities at The New Stateside Hotel & Baselodge?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at The New Stateside Hotel & Baselodge?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at The New Stateside Hotel & Baselodge?
Yes, free parking is available to guests.
What are some restaurants close to The New Stateside Hotel & Baselodge?
Conveniently located restaurants include The Belfry, Jay Village Inn, and High Country Deli at Jay Country Store.
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