The Tram Haus Lodge at Jay Peak Resort
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About
4.0
#2 of 4 hotels in JayLocation
4.4
Cleanliness
4.4
Service
4.1
Value
3.9
See why so many travelers make The Tram Haus Lodge at Jay Peak Resort their hotel of choice when visiting Jay. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
Rooms at The Tram Haus Lodge at Jay Peak Resort offer a kitchenette, a refrigerator, and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
A pool and a lounge will also help to make your stay even more special. If you are driving to The Tram Haus Lodge at Jay Peak Resort, free parking is available.
While in Jay, you may want to check out some of the restaurants that are a short walk away from The Tram Haus Lodge at Jay Peak Resort, including Mountain Dick's Pizza (0.2 mi), Alice's Table (0.0 mi), and Miso Hungry (0.1 mi).
We’re sure you’ll enjoy your stay at The Tram Haus Lodge at Jay Peak Resort as you experience all of the things Jay has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Golf course
Skiing
Babysitting
Wifi
Sauna
Restaurant
Water park
Children Activities (Kid / Family Friendly)
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Spa
Ski In / Ski Out
Convenience store
Non-smoking hotel
Laundry service
Self-serve laundry
Room features
Air conditioning
Private balcony
Kitchenette
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Romantic
Charming
Location
830 Jay Peak Rd, Jay, VT 05859-7046
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 71 out of 100
71
Burlington Intl Airport
45.3 mi•
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Rental Cars
14 Restaurants
within 5 miles
2 Attractions
within 5 miles
109Reviews4Q+A32Room tips
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Detailed Reviews
We took a chance and visited Jay early this season, doing weekend in mid-December. Unfortunately, the weather didn't cooperate like we'd hoped (light rain Saturday, but skiable, blizzard like conditions Sunday - not skiable), but it was still a great family weekend. The kids loved the conditions on Saturday despite a little rain, and we all enjoyed the waterpark at the end of the day. It was fairly quiet at the hotel overall, but still fun in the bar at the end of the night while the kids watched a movie. The lodge feels like an old school ski property, which is actually nice. It's not luxury by any standard, but that's not what we were looking for. Clean, nice, and great staff. Local beers on tap, good food, and lots to do if/when skiing isn't an option. We'll go back for sure.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is the best place in the East Coast. The service is A+ in terms of authentic desire to help. The rooms are fine - everything you need is there. The convenience is incomparable. We love it and want to return yearly. We just wish the food was better. But as they say on numerous promotional materials, "if you are not here for the mountain, you are not here". So, the crappy food is just an unforced error that doesn't lose the game. Go to Jay Peak Tram Haus Lodge. Wait!! Dont go. We dont want it to get too crowded. It is a gem.
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Date of stay: February 2024Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked a splash and stay for my daughter's 10th birthday. I was a bit leery, as my family and I stayed at the Hotel Jay in November and had a bad experience. We had a wonderful time @ the Tram Haus, Jorge at the front desk was wonderful and very helpful. Also, Jesse the valet was fantastic! I've stayed in many hotels and the service these two gentlemen provided was top notch!
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Date of stay: May 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So first, if the slopes close at 4 and check in isn't till 5 or 6 or whenever you finally have the room ready, what are tired snow sliders supposed to do for hours. Almost like that is on purpose so you have to go sit at a bar or restaurant or the waterpark and spend more money. And then second, no one here even cares that you have to sit around waiting for your room for hours. Like they are doing you a favor by cleaning it and getting it ready. And then my favorite part is the first thing you see front and center when you finally get in your room, is the tip envelope. (My favorite tip to leave in situations like this is "don't eat yellow snow" and it's so fitting being a ski resort!) The skiing was alright. Not the greatest weather and we all know Jay doesn't like to make their own snow much, so the trails were quite rough in spots. And a few of the lifts were down for weather or maintenance or whatever excuse they are using for the day. I left the trip feeling like Jay was going under. With a little research when I got home I find Jay is in receivership and desperately trying to sell. You could tell! Not a well run place. Needs new owners who know how to run a mountain and actually care about it!
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Date of stay: January 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It felt like a soft opening. Nobody was accommodating or professional. We had more success buying our meals food from the canteen than venturing out for food. The food was bland and the menus were so unvaried it was utterly disappointing.
The ski lessons staff were rude. Once I had paid for 2 full day lessons, I was told I would need to pay additional since my son would "definitely be going on a ski lift." While not sure why that is not part of the lesson fees, I obliged only to find out later they never took him up on the lifts. When I asked for a refund, they said they couldn't process it since they already had cashed out the register, at 2 PM. When I told them they needed to figure out how to get me back the money it became a full blown war, with some crunchy, honey in my hair dreadlocks girl telling me how awful I was for demanding a refund for a service never provided.
In short, I would never drive this distance again for such horrible service. Further, the weather was literally 2 degrees most days but perhaps only 20-30% of the park had any snow on the trails. Utter disappointment.
The ski lessons staff were rude. Once I had paid for 2 full day lessons, I was told I would need to pay additional since my son would "definitely be going on a ski lift." While not sure why that is not part of the lesson fees, I obliged only to find out later they never took him up on the lifts. When I asked for a refund, they said they couldn't process it since they already had cashed out the register, at 2 PM. When I told them they needed to figure out how to get me back the money it became a full blown war, with some crunchy, honey in my hair dreadlocks girl telling me how awful I was for demanding a refund for a service never provided.
In short, I would never drive this distance again for such horrible service. Further, the weather was literally 2 degrees most days but perhaps only 20-30% of the park had any snow on the trails. Utter disappointment.
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Date of stay: December 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There aren't many options in walking distance to the slopes. So we picked this one. As soon as we walked in the room we started hearing loud stomping and banging from above. The room was nice enough, but the noise was unbearable. The walls are thin and the floors are even thinner. I'm not sure I've ever stayed at a hotel where you heard so much from other guests. There are a ton of children just roaming/running/screaming up and down the hallways. And if they aren't in the hallways then they're probably doing that in the rooms so you'll be hearing them either way. Front desk staff was nice, but they seem to have nothing to work with to move people or deal with the problems. The restaurants in the hotel (and base area in general) are pretty basic. Not all were open all the time and when they are open the food is just OK. This place definitely caters to a driving family destination with young children. So the place is run down and nobody cares if your kids wreck it more. The food is simple and options limited. Overall I would not stay here again nor recommend anyone without kids staying here unless your tolerance for noise is much higher than ours.
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Date of stay: March 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wish I could go less than 1 star. What a horrible experience, and I haven't even stayed there. I was booking a room, but when I asked to get a handicapped room, was told that I would have to upgrade to a more expensive room. When I spoke to management about it, all they want to do is argue with you. To bad it is for a conference, and I have to stay there. These people are nothing but rude. Will never recommend to anyone ever, and will never stay there by my own choice.
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Date of stay: September 2014Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We drove 8 hours to go to Jay Peak after hearing about how amazing it was for families. I have to say it is rather large and a little daunting when you are driving up there. We arrived early and our room was not ready so my husband went skiing and the kids and I checked out the waterpark. The valet service was super friendly and kept our car upfront so my husband could get his ski stuff and I could get our water park accessories. Our room was ready by 3:45. Last night our daughter came down with a 102 fever. There was no possible way she could ski today. The extremely sympathetic front desk woman worked with me and found me a hospital and refunded my money for today. I was blown away by her generosity and kindness. We will be making a return trip and staying at the Traum house. It should be noted that my husband enjoyed the easy on and off skiing ability to the lodge. The tunnels between the resort meant that we didn't have to go outside in the cold to get to dinner.
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Date of stay: February 2017Trip type: Traveled with family
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After reading the reviews for Jay Peak we decided to go at the first snow of the season. We decided on the lodge as it was the newest hotel and not on top of the waterpark. We are a family of four and booked a moutainview suite on the top floor. The view was spectacular. The room was clean and nice. Very comfortable for a family of 4. Its a little bit of a walk in the underground tunnel to the waterpark but its a little quieter side of the resort. The mountain seems awesome. Only a few runs open because of the lack of snow (we went on 11-22). I am told its some of the best snowboarding in the east coast. The food exceeded my expectations at all of the restaurants. For the money spent it is an unbelievable bang for the buck.
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Date of stay: November 2014Trip type: Traveled with family
Value
Cleanliness
Service
Room Tip: In the lodge a high floor with a mountainview room is well worth it!!!!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hockey tournament visit. A drunken man without children was in the water park. Man fell down stairs spilling his drink only to get immediately re-served. Man was asking kids if they could help him with his float. Asked one woman if she was traveling without her husband. Parents complained. Security’s response was: “well we didn’t see him fall down the stairs and anyway, I’ve seen way worse!” The man allegedly then tried to forcefully enter a guests room and bother a family inside. The father got him out of room and police were called. Really expected more from Jay Peak on this one. Lackluster......
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I do not nw
Hi-
Our room was a 2 bedroom suite that had an additional pull out sofa bed. I believe the water park and ski tickets were included in the price of the lodging. I am not sure if the is a two day minimum stay requirement.
"My daughter,and her family,stayed in a room that overlooked the water park. My elderly mom sat in her room and loved watching everyone play!"Read full review
"Shop around for more ski resorts. When it's the only place in town, you have no recourse. They do treat you badly there."Read full review
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LOCATION
United StatesVermontNortheast KingdomJay
NUMBER OF ROOMS
57
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingTHE TRAM HAUS LODGE AT JAY PEAK RESORT - Updated 2024
Frequently Asked Questions about The Tram Haus Lodge at Jay Peak Resort
Which popular attractions are close to The Tram Haus Lodge at Jay Peak Resort?
Nearby attractions include Jay Peak Resort (0.1 miles) and Tower Bar (0.01 miles).
What are some of the property amenities at The Tram Haus Lodge at Jay Peak Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Tram Haus Lodge at Jay Peak Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Tram Haus Lodge at Jay Peak Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Tram Haus Lodge at Jay Peak Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Tram Haus Lodge at Jay Peak Resort?
Conveniently located restaurants include The Belfry, Jay Village Inn, and High Country Deli at Jay Country Store.
Are there opportunities to exercise at The Tram Haus Lodge at Jay Peak Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Tram Haus Lodge at Jay Peak Resort have airport transportation?
Yes, The Tram Haus Lodge at Jay Peak Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Tram Haus Lodge at Jay Peak Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does The Tram Haus Lodge at Jay Peak Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Does The Tram Haus Lodge at Jay Peak Resort have any great views?
Yes, guests often enjoy the mountain view available here.