About

4.0

Very good

1,556 reviews

#1 of 4 hotels in Jay

Location

4.5

Cleanliness

4.5

Service

4.2

Value

4.2

Finding an ideal charming hotel in Jay does not have to be difficult. Welcome to Jay Peak Resort, a nice option for travelers like you.

Rooms at Jay Peak Hotel provide a flat screen TV, a refrigerator, and a kitchenette, and guests can stay connected with free wifi.

You can also enjoy a pool and a lounge while staying at Jay Peak Resort. Need a place to park? Free parking is available at Jay Peak Hotel.

If you like pubs, Jay Peak Hotel is conveniently located near Howie’s and Clubhouse Grill.

Jay Peak Resort looks forward to welcoming you on your visit to Jay.

Suggest edits to improve what we show.Improve this listing

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Center with Gym / Workout Room

Bar / lounge

Golf course

Ski rentals

Babysitting

Wifi

Hot tub

Lazy river

Indoor pool

Outdoor pool

Heated pool

Restaurant

Vending machine

Ski school

Skiing

Water park

Children Activities (Kid / Family Friendly)

Kids club

Free shuttle or taxi services

Shuttle bus service

Business Center with Internet Access

Meeting rooms

Spa

Ski In / Ski Out

Non-smoking hotel

Laundry service

Self-serve laundry

Room features

Private balcony

Seating area

Sofa

Telephone

Kitchenette

Microwave

Flatscreen TV

Hair dryer

Iron

Wake-up service / alarm clock

Refrigerator

Room types

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

HOTEL STYLE

Family

Location

70Somewhat walkable

Grade: 70 out of 100

13Restaurantswithin 5 miles

3Attractionswithin 5 miles

830 Jay Peak Road, Jay, VT 05859-7046

Getting there

Burlington Intl Airport45 miSee all flights

Rental CarsSee all Jay rental cars

See all nearby hotels

Nearby restaurants

High Country Deli at Jay Country Store

32 reviews

3.3 miAmerican

See all nearby restaurants

Nearby attractions

13 minSki & Snowboard Areas

Tower Bar

20 reviews

3 minBars & Clubs

See all nearby attractions

1556Reviews38Q+A100Room tips

Reviews

Write a review

Sort by:

Most Recent

Loanmi L wrote a review May 2023

Lawrence, Massachusetts167 contributions94 helpful votes

Waterpark visit

Good not great. We liked the resort we went specifically for the water park in April vacation. The room was average but my only complaint is when my youngest dropped something under the bed and we went to get it, it was gross down there there where items from many other families under that bed and you can tell it hadn’t been vacuumed or cleaned in a while - we were in room 420. Service at the restaurant wasn’t ideal either but we went for the water park and thar was worth it for the kids. They enjoyed the water park especially the wave pool.

Date of stay: April 2023Trip type: Traveled with family

Room Tip: Bring plenty of your own food off season everything is closed

See more room tips

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Share

Ben wrote a review May 2023

2 contributions

Don't forget anything.

Great location. Fairly clean. Return of forgotten items a nightmare. Forgot an Amazon Echo. Gave them specific instructions exactly where it was. It took them a week to retrieve my property and then they charged me over double the postal rate to return my property.

Date of stay: April 2023

Value

Location

Service

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Share

Response from Steve Wright, General Manager at Jay Peak Resort

Responded 4 weeks ago

Thanks for the feedback Bugbin and glad to hear you enjoyed the vacation. Sorry you left your Echo behind and took us a few days to go and find it for you, package it, call you three times to make sure we were sending it to the right place and add in an administrative fee to cover our costs of doing so. Hope you got your Echo back in fine form and are playing some Gordon Lightfoot on it as we speak and hope to see you again next year. Best regards--Steve

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Daydream37462093467 wrote a review Apr 2023

1 contribution

A great time for family

We had a wonderful experience that included skiing and visiting the water park. All such fun! We stayed in a Timberline Cottage. It was spacious, clean, and well-appointed. The water park was a blast for all of us (2 adults and 2 teens). Highly recommend!

Date of stay: April 2023

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Share

Response from Steve Wright, General Manager at Jay Peak Resort

Responded 4 weeks ago

Glad to hear your family time was a success and thanks so much for taking the time to leave us a note Daydream. We hope to see you again soon. - Steve

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rachel M wrote a review Apr 2023

11 contributions3 helpful votes

Fun mountain with great vibes

Absolutely love this mountain. We have not been able to hit it just right with weather and snow conditions but even so have had the best times skiing here. The trails are challenging and fun , the people and the vibe are awesome and the views and location are gorgeous. This trip we stayed onsite at Stateside hotel and it was so affordable and so perfect we don’t want to do it any other way now. The room was great although a bit noisy and we have amazing fresh cooked breakfast each morning in the cafeteria. (Highly recommend the French toast!). The only negative was once again not having the lifts open to the top. theTtram and Flyer never ran and Bonaventure was off and on and even the Jet didn’t run on second day of trip. The conditions were rough on day 2 due to a super warm afternoon and soft snow followed by a hard freeze. We still will be back again and again. This mountain doesn’t disappoint even with tough conditions.…

Date of stay: April 2023Trip type: Traveled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Share

Response from Steve Wright, General Manager at Jay Peak Resort

Responded 4 weeks ago

Sorry about the conditions Rachel, but glad you felt the vibe here (and, point of fact, I cooked your french toast that am and we talked about the lifts...:) We feel this is such a unique spot and when that's confirmed by folks like you, it adds weight to those thoughts. Knowing that there are kindred spirits out there that get it, makes us even more happy we're where we are, and we look forward to seeing you around here, again, next winter. - Steve Wright General Manager Jay Peak Resort

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Aaryan_Agrawal wrote a review Apr 2023

41 contributions24 helpful votes

Lock doesn’t work

The hotel here was decent size. It was very useful to have the connecting doors between 3 different rooms and the Kitchen would also have been useful in these times. The only problem is the bathroom did not have a lock on it regardless of the other rooms having it which was disappointing

Date of stay: April 2023Trip type: Traveled with friends

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Share

Response from Steve Wright, General Manager at Jay Peak Resort

Responded 4 weeks ago

We understand your disappointment about not having a bathroom that locked and we apologize. We hope that you managed to somehow survive this and enjoy your vacation anyway. Thanks for dropping a note. Steve

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Caribchakita wrote a review Mar 2023

Cape Cod, Massachusetts3413 contributions38 helpful votes

Ski Heaven

We had a wonderful long weekend at Jay Peak. We stayed at Slopeside Condos, unit 1008. We were right on the Queens Highway Trail. Views were splendid. The rooms were comfortable and bright. Bedding and linens, comfortable as well. Check in with Tyler was flawless. He made our trip special. The conditions were variable but when good, they were great. Lifts were running but Metro Quad stopped a lot and Sunday, 8 AM opening did not happen. They were short staffed so we waited 15 minutes or so. My partner took the tram up and skied a blissfilled morning. I am an intermediate boarder and moved to skiing so I stayed low for ski days. Coffee is abysmal at both places. The Provisions is well stocked. We enjoyed the fire pits.

Date of stay: March 2023

Value

Cleanliness

Service

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Share

Response from Steve Wright, General Manager at Jay Peak Resort

Responded 4 weeks ago

Glad you enjoyed the vacation and, truthbetold, I don't disagree with you about the coffee at Provisions (though you mention 'both places' without clarifying the other. That's an area we need to improve on and we will. And thanks for shouting out Tyler--he's one of our best. Hope to see you visit us from the Cape again next year and enjoy your summer. Steve

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mmichalk wrote a review Mar 2023

Toronto, Canada55 contributions66 helpful votes

Great time at Jay Peak Resort (Hotel Jay)

We just returned from Jay Peak Resort. It was our first stay and it was great. What we liked the most is that while the staff was helpful and friendly, they were out of the way otherwise, creating a resort-like atmosphere. We stayed at Jay Hotel so this review will be about that. We went during the Canadian march break, meaning the resort was fully sold out. Yet, it did not feel busy. There were no line-ups at the lifts and plenty of space in the chalets for lunch. Staff were friendly and helpful, and resort activities were plentiful. Here is the scoop: Check-in: Yes, I would confirm that what you read about check-in being busy, it is true. It was hard to find a cart, long line ups, etc. I felt the check in was a little rushed and I was left with finding some of the information for myself – but the check-in was pretty fast overall (maybe 15 minutes). Here an employee (Mark) shined. He noticed we were trying to bring up everything by hand (no carts) and came up to us with a cart in the loading area and offered his help. He was friendly, very efficient, quick, and loaded everything for us in one go. He helped us up to our room as well. It was GREAT and really saved us from long-hauling of our stuff. Thank you! Rooms: Very spacious and good quality. We had a two-queen studio. • It has a very nice gas fireplace • A table for breakfast with four chairs • Space for ski gear when you first walk in • Spacious bathroom • In-room safe • Kitchenettes come fully equipped with dishes, pots, cups, kettle, dishwashing rack, two oven top plates to cook on, kettle. Bring your own sponge to wash the dishes. • Keurig machine. Some coffees were left in our room for us, but you might want to bring your own to have whatever you like to drink Resort: 1. I would suggest on the first day, walk around and figure out where things are. It will be helpful later when you have your ski/board gear on. Hotel Jay connects to Tram Haus Lodge so walk all the way inside between them to get a feel where all the restaurants are and the Provisions general store. 2. Waterpark had great hours (open till 8) and a great option for a hot tub after a ski day. Entrance to waterpark is 2nd floor of hotel jay waterpark store. For the ladies, I would suggest to bring a bathrobe if you want to use the outdoor hot tub. 3. Cafeteria is on the Tram Haus Lodge side. 4. Customer Service is on the Tram Haus Lodge side – just outside of the cafeteria and the tram. You will need this sooner or later. Also, this is where you can purchase day tickets if you have not purchased them in advance (if you do it in person you can use your CAD at par). 5. Pro Tip #1: Look for orange jackets on the ski hill and base – they are Jay Peak Ambassadors. Very friendly bunch and knowledgeable all Jay Peak related, including best runs for your ski level, some cool shortcuts (thank you Marc!), and where to find things. A couple of times the Jay Peak Ambassadors walked up to us asking if they can help us, when they noticed us looking for things. They were amazing. 6. Outside of check in (which we established was super busy) – staff is very helpful and willing to call service desk on your behalf if they don’t have the answer. For example, we were asking if our lodging ski tickets are reloadable (we were planning on couple extra ski days but lodging was sold out). At check in the hotel staff asked us to call customer service. But the next day when I went to the front desk asking the same question, they called customer service for us and asked them. 7. Pro Tip #2: Canadians, we love coffee. But coffee is nowhere to be found at Jay Peak after cafeteria closes! Aaaahhh! End of the world? We thought so. Then we found that the Provisions store has coffee all day until 6pm (until close) – so that was a life saver! They also have some baked goods like muffins etc. 8. I read the previous reviews about the provisions store being expensive. We didn’t find that for the necessities. I would not suggest doing your groceries there (they are a little more expensive) – but the store is stacked with anything you may have forgotten at home – including alcohol. And they are reasonably priced considering you are paying for the convenience. Think of this store like a Canadian convenience store. 9. The shuttle bus is on-demand. They do seem to run regularly in the morning and when ski slopes close, but they are on-demand otherwise. If you get the hotel staff to call them I heard that is a little faster, but we did not use it outside of the end of day service when we ended up on the stateside and needed a lift back to hotel jay. 10. Having skied all day, we were exhausted, so honestly, waterpark closing at 8 was perfect. We were too exhausted to do anything else after 8pm anyways. 6 pm would have been a little too early I would say. Most restaurants were open till 9pm which again was good timing. 11. Pro Tip #3: Both the Tram Haus Lodge and Stateside Cafeterias had gluten-free bread. It was not on the menu but when we asked, it was available. That was GREAT. If you are celiac they cannot accomodate but we had a gluten intolerant person in our group and this was perfect for them. Also, “Meso Hungry” had a gluten free noodle option. Alice’s Table had an item on the menu with rice noodles as well – for a gluten free option. Dick’s pizza place had gluten free pizza which we had as well. 12. There are outside bonfires to sit by which is great. 13. When we were there (2 nights on resort, 3 nights off resort and drove up these days) – they had 20 cm of snow both days each we had to drive in. Snowplowing was amazing and they took very good care with it, beginning at the early hours in the morning. All roads were plowed, no issues getting to the resort and out again. 14. Plenty of free parking. 15. Pro Tip #4: If you are not an advanced skier, but you have done the Northway run from the Flyer lift, you can definitely take the Tram and do the Northway run from the Tram (it is quite level). If you like it a little more challenging, the Vermonter is a little more challenging blue than Northway – I would compare the Vermonter to the top of Urls’ Dream, if you have done that one. One suggestion: • The movie theater was closed Mon/Tue – that is fine – but it contains billiards (pool tables) which teenagers love – so it would be awesome if the billiards get moved elsewhere that is open, or keep the theater area open every day. It was a bit disappointing that the billiards were not available. Final Note: • I’ve seen some reviews that say to gas up before going to Jay Peak as there are no gas stations for ‘miles’. To put it into perspective, about 15 min out of the resort there is a gas station, then another, and another. • Also, I’ve seen reviews that staff don’t know everything – we did encounter this a couple of times, but each time the staff was able to either call for us to get the answer, or tell us where to go for an answer – this was just fine for us. No big deal. Another option is the Jay Ambassadors (orange jackets) I mentioned before. • Keep in mind this is Vermont, everything closes early even in towns. So you probably should not expect this resort to be open till midnight either – but from our experience, we were ready for bed by 10pm after a full day of fun.…

Date of stay: March 2023

Value

Location

Service

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Share

Response from Steve Wright, General Manager at Jay Peak Resort

Responded 4 weeks ago

Wow, that was about the most thorough review I've ever come across, well done, and do you need a job...:) Seriously, thanks so much for taking to layout these great tips and we hope to see you again so you can explore more of the resort and add to this list. Again, thanks so much--steve wright

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

chicalaca1 wrote a review Mar 2023

Toronto944 contributions58 helpful votes

Something for Everyone 4.5*

Spent two days one night here and were very impressed! Something for everyone, I no longer ski and instead enjoyed the wonderful nordic area snow shoeing both days. The shuttle service was amazing and everyone everywhere was super friendly and accommodating! We stayed Stateside and wish we had stayed at either Jay or Tram think that would have been more convenient. Our room was spacious but lacked a good vacuum, bedding was comfortable and clean. I’d look into staying longer and renting a condo next time. We didn’t use the water park but it looked like fun. Ski conditions were great and the nordic area was peaceful. I wanted to take advantage of the spa but it was fully booked. Tower and Alice food was really good less impressed with Foundry although family enjoyed the pizza. Would definitely return.…

Date of stay: February 2023Trip type: Traveled with family

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Share

Alan B wrote a review Feb 2023

Wakefield, New Hampshire13 contributions4 helpful votes

Great family trip

All in all we had a great time. 4 day/3 night at Timberline condos with ski and water park passes all 4 days. 2 teenage daughters had minimal issues despite sharing the sleeper sofa and interacting with each other all day! They had a great time skiing, surfing and tubing at the water park and playing in the climbing gym. Would have been nice if the water park was open after 8pm and/or the climbing gym/arcade was open before 4pm but they did manage to squeeze it all in. Shuttle service was amazing, dropping right at the front door of the unit…wish we had made more use of it. Lots to do. Good time was had by all.

Date of stay: February 2023

Value

Location

Service

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Helpful

Share

Response from Steve Wright, General Manager at Jay Peak Resort

Responded 4 weeks ago

Glad you enjoyed yourself Icenters. Appreciate you taking the time to drop us a note and hope to see you again soon. Steve Wright

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tim C wrote a review Feb 2023

Lancaster, Massachusetts1 contribution1 helpful vote

Tram Haus Lodge Stay Review

We just checked out today (2/24) after spending 6 days at the Tram Haus lodge with the ski, splash & stay package. We stayed in a 1 BR suite (family of 4). Here are the Pros & Cons from our stay. Pros: - Location and view were amazing. Our unit was right over Alice's table with a view of the lift line. We loved being so close to ski on & ski off. - Water park was a blast for the kids. We bought access for the entire stay, but they don't check. As long as you have a bracelet for a 1 day pass, they don't check to see how long your pass is valid for. - The unit we stayed in was nice and clean. - Noise was not an issue above or below us. Cons: - The unit was HOT. Even with the heat turned off, it was consistently 75 degrees. We had to open the doors and windows daily to get the place down to 70. - The mattress on the pull out sofa for our kids was horribly uncomfortable. You were basically laying on a bed of coils. - The family room furniture (chairs and sofa) are just not that comfortable. They are very small & compact. They look nice, but after a day of skiing and just wanting to crash, I couldn't really get that comfortable on them. - The kitchen was lacking proper cookware. Like a decent frying pan for a family of 4. Sponges for cleaning dishes were not there. Proper utensils were lacking and very chincy. - The day of checkout, it was too cold for us to ski, so I was hoping they would give us a voucher to come back another time for our unused day pass. The front desk attendant basically said "no can do". Overall our stay was good, not great. …

Date of stay: February 2023

Value

Location

Service

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1 Helpful vote

Helpful

Share

PreviousNext