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Holiday Inn Express Hotel & Suites

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292 Reviews from our TripAdvisor Community

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Showing 284: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 17, 2011

We were checked in for 4 night in What was supposed to be non smoking. We arrived to a smoking room and they had nothing else to give us. We decided to brave it but once we entered the room we turned around and left. Nicotine stains on the walls and the smell was horrific. When we asked about another... More 

Helpful?
2 Thank Stevijelli
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, Room type is not guaranteed unless you book on hiexpress.com. I understand your frustrations as I'm a nonsmoker myself. We hope you give us another opportunity in the future! Thanks, Hershal Patel BK Investments More 

East Haven, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 10, 2011

This was my first stay at the Holiday Inn Express. I found this stay to be comfortable. The room was spotless as well as the rest of the hotel. Staff was very helpful and polite. I thought the breakfest was great, considering they advertise a continental breakfest and it's more like a full buffet breakfest. Coffee, tea, eggs, sausage, bagels,... More 

Helpful?
2 Thank Gloriascsu
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, Thank you for taking the time to post a review on TA. We appreciate your business and we look forward to servicing your lodging needs next time you are in Brattleboro! Thanks, Hershal Patel BK Investments More 

West Palm Beach, Florida
1 review
1 of 5 stars Reviewed October 9, 2011

We expected top notch service from a hotel with such high prices. Generally, we did get decent service, particularly from the Robert, the night person. However, the rest of our stay was not so nice. The shower curtain had some mold or black stuff around the bottom of it, which was gross to look at. The room phone had static... More 

Helpful?
Thank Lisa Marie C
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, I'm sorry to hear your stay with us did not meet your expectations. All bathrooms will be bleached and all shower curtains inspected. We are replacing all PTAC's in the hotel. We hope you give us another opportuniy in the future. Thanks, Hershal Patel BK Investments More 

Murphy, Texas
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 18, 2011

Clean and comfortable reasonable priced. Will definately go back!

Helpful?
1 Thank Star R
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, Thank you for posting a review of your experience on TA. I'm glad you enjoyed your stay--we look forward to having you back! Thanks, Hershal Patel BK Investments More 

Cumberland, Rhode Island
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 14, 2011

Brattleboro is ,y hometown, and we go back often to visit with the kids. When we do, we often stay at the Holiday Inn Express. While, it typically is the most expensive option in town, we choose it because we find it to be the most consistent in terms of service and quality. We also like the convenience of having... More 

Helpful?
4 Thank maryct70
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, Thank you for the solid review. I recommend to book with hiexpress.com to get the lowest rate. As far as the pancakes, that particular pancake mix is mandated by IHG the franchisor so that would be great feedback to them. We look forward to seeing you again! Thanks, Hershal Patel BK Investments More 

Cape Elizabeth, Maine
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed September 12, 2011

I didn't really expect much from a Holiday Inn Express so I feel what we got was fairly decent for what it is. Check in was very quick, desk staff was very nice and informational. The hotel itself it adjacent to the highway but I didn't notice it once inside. My daughter enjoyed the pool, and I used the limited... More 

Helpful?
Thank Jollydodger
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, Thank you for the positive feedback. We are always upgrading the property so please stay with us in the future! Thanks, Hershal Patel BK Investments More 

Casselberry, Florida
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed September 12, 2011

GREAT PLACE!!!! My bf and I stayed her over the Labor day weekend. First time at a holiday inn. Room was immaculate, big bathroom, comfy bed. I HIGHLY RECOMMEND THIS HOTEL.

Helpful?
Thank KisssableKate
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, Thank you for writing a review on TA. We value all feedback positive and negative. We look forward to having you stay with us again! Thanks, Hershal Patel BK Investments More 

Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed September 8, 2011

The hotel was fairly typical for a Holiday Inn Express. My main complaint is that I was there for two nights, and the room was not cleaned - this has never happened to me before, and it was really quite unsettling to come back after a long day to a room with the beds unmade, the trash overflowing, etc. Granted,... More 

Helpful?
Thank SJRJA
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, Thank you for writing a review of our hotel on TA. I'm sorry that we did not meet your expectations. We have a policy to clean all rooms unless there is a 'do not disturb' sign on the front of your room door so I apologize on behalf of the management if your room was not cleaned. We... More 

Brattleboro, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 5, 2011

Our family was evacuated as a result of Tropical Storm Irene and stayed at the Holiday Inn Express in Brattleboro starting Sunday, 8/28 and checked out on Thursday morning of 9/01/11. Upon check-in, we were greeted by a clearly stressed out staff. Granted, I'm sure they were busy due to the evacuations, etc., but, it is their job as professionals... More 

Helpful?
1 Thank VT4EVER
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, I wanted to look into the matter and speak with the GM of the property before I responded. First of all, I'm sorry to hear that you were evacuated as a result of Tropical Storm Irene. Most of our staff and their family's were also evacuated due to the storm so we were short handed during the crisis.... More 

Salem, Oregon
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 26, 2011

I checked into my room and it was 60 degrees in the room, in august. Air Con. was set to the lowest setting. The window wouldn't open to let in a little warm air. I mentioned it to the front desk, and the gentleman said they try to keep it cool since you are coming in from the outside. i... More 

Helpful?
Thank orygungal
HershalBK, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Guest, It's August and it's hot outside, majority of our guests prefer to walk into a cool room upon check-in, I apologize that a cool room in August did not meet your preferences. Please note we are in the process of phasing in new packaged terminal air conditioning units and about 50% of the rooms have the new units--your... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Brattleboro is ' All of Vermont and close to home.' We are conveniently located near five major ski areas such as Mount Snow, canoeing, kayaking and antique shops and the new Grafton Cheese Factory. At the end of the day come back and relax in one of our up to date rooms. We offer rooms with two queen beds or one king bed. Maybe a room with a private Jacuzzi is what your looking for or maybe a family suite is for you. Sit back watch a movie on our new flat screen TVs. All rooms offer refrigerators and microwaves. Remember to enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a great selection of hot and cold breakfast items. We have also created the world's best tasting cinnamon roll. Visit Brattleboro, VT and Stay Smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 100 Chickering Dr, Brattleboro, VT 05301-9475
Location: United States > Vermont > Brattleboro
Price Range: $139 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Brattleboro
Holiday Inn Express Hotel And Suites
Holiday Inn Express Brattleboro
Holiday Inn Brattleboro
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