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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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313 Reviews from our TripAdvisor Community

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Showing 305: English reviews
massachusetts
Reviewed 1 week ago

The Holiday Inn Express met our needs perfectly. Everything was comfortable and clean. No noises from the hallways. The staff members were very nice and breakfast was good (except they use styrofoam plates, which are bad). I liked the wide hallways and the humorous sign on the third floor, which is has been designated the "quiet" floor. I'd be happy...

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Helpful?
Thank leftwing
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear leftwing, We could not be happier that we were able to "meet your needs perfectly." Thank you so much for your kind words, and I'll let my manager know that you like our "quiet zone" sign! I will be passing along your concerns regarding the styrofoam plates to our Breakfast Manager to see if we can change anything for...

Maine
Reviewed 4 weeks ago

Check in and out was a breeze as expected with this chain. I have to say breakfast was a little off. Lose the pancake maker and get the waffle maker!. Donuts at check were not only a nice touch but were really really good.

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Helpful?
Thank sbj04769
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear sbj04769, Thank you so much for your valuable feedback. We're so glad you felt the check in/out process was a breeze. We're so pleased you enjoyed our evening donuts; however, I am very sorry that we felt short for the breakfast portion of your stay. As much as we love waffles, our pancake maker is a brand staple and...

Canton, Georgia
Reviewed October 29, 2016

Staying here for my nieces wedding in town. Rooms were clean and neat. I flet that the sheets were a bit scratchy but that is me. Room was roomy and the breakfast area was nice and large and the other areas were very accommodating for sitting around and chatting and catching up with family. I asked for early checkin but...

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Helpful?
Thank Seniortravelors
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Seniortravelors, We really appreciate your detailed feedback! We are so happy that you had such a wonderful stay with us. I am sorry that you felt our sheets were a bit scratchy; we have since gotten new sheets, so that shouldn't be the case in the future. We are also sorry that we were unable to accommodate your early...

Franklin
Reviewed October 21, 2016 via mobile

I won't go into every last detail, because most of them are minor, but I observed several instances of staff acting generally happy and working well as a team, and I think this must have affected the way I was treated because I felt welcome, liked and appreciated. The hotel itself was clean, comfortable and the beautiful foliage outside my...

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Helpful?
Thank AdventureCup
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear AdventureCup, Thank you so much for your kind and thoughtful review! It means a lot to us that you noticed that we truly enjoy our jobs and we really do love making our guests feel at home. We greatly appreciate you and your feedback! We can't wait to see you again soon! Thank you very much, Trisha Desroches Front...

Middletown, Co. Armagh, Northern Ireland
Reviewed October 15, 2016

This holiday inn express was really great! Staff were very pleasant. The room was large and very clean. The breakfast selections were great (loved the cinnamon rolls) and great coffee. We had a room on the ground floor as I have reduced mobility and it was perfect for me. Loads of TVs channels to choose from! Lots of space in...

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Helpful?
Thank Maryhughes
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Maryhughes, Thank you so much for your fabulous review! We're happy to accommodate any ground floor requests when possible. We are glad you enjoyed your spacious room, hot breakfast (we love the cinnamon rolls too!), and our fall decor! We hope you'll have a great experience at any other IHG property you may choose to stay with in the...

Denver, Colorado
Reviewed October 10, 2016

We spent one night here on a 23 day roadtrip. The room was clean and good, but what I found very disturbing was the card that indicated "guests" would be charged if certain items were missing from the room. This is inappropriate in a mid-range priced hotel. We've stayed in dozens of HIEs and never saw this before. I find...

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Helpful?
Thank almostelderlycouple
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear almostelderlycouple, We are pleased that your room was clean and to your liking; however, we are very sorry if our "missing item" card offended you in any way. They are intended to discourage guests from taking home hotel property. Unfortunately, theft does happen and we are very sorry that you took it as an insult to you personally. We...

Reviewed October 2, 2016 via mobile

Stayed here for a girls trip. It was our second stop. This hotel was very clean and the staff was friendly and professional. The only issue was the bathroom sink had a slow drain. Breakfast was good and hot, couldn't ask for any more than that! Would stay here again!

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Helpful?
Thank Hazleyes1969
Alice H, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Hazleyes1969, We are so glad your girls trip went so well! I apologize for the slow drain, it has since been remedied thanks to your feedback. We hope to see you again soon! Thank you, Trisha Desroches Front Office Manager

Reviewed September 27, 2016 via mobile

Nice hotel, very clean and updated. Staff was very friendly and greeted us every time we entered or exited the lobby. Although they provided breakfast it was not the same quality as other holiday inns that I have stayed in. Eggs were frozen eggs that were heated up and not actually cooked. Oatmeal was Quaker Oats and not in a...

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Helpful?
Thank Matthew B
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Matthew B, Thank you so much for taking the time to provide your honest feedback! We're so happy you enjoyed your stay with us. I'm sorry that you did not enjoy our continental breakfast. We do our best to keep our items as fresh and as hot as possible for our valued guests. We're glad you enjoyed your dining...

Sydney
Reviewed September 26, 2016 via mobile

We only stayed here one night, as part of our NewEngland tour. Overall, we were very happy with this hotel. It had nearly all we needed, including a guest laundry, which was a bonus after some days of travelling. The rooms are large, the beds are comfortable and the kitchenette was helpful. The bathroom was large (by US standards) and...

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Helpful?
Thank BTDMSydney
peachtree city, ga
Reviewed September 24, 2016

This inn had all that we expect from HI Express. A good location. Ample parking. Friendly staff that not only greeted us warmly but confirmed our choice for dinner as a great place to eat. Comfortable room. Excellent breakfast with a wide choice of food.

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Helpful?
Thank babyboomer66
ManagementTeam123, Front Office Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear babyboomer66, Thank you so much for your kind words! Our staff tries our best to provide the exceptional service our guests expect! We can't wait to see you again next time you are in the area. Thank you, Trisha Desroches Front Office Manager Holiday Inn Express & Suites

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Brattleboro is ' All of Vermont and close to home.' We are conveniently located near five major ski areas such as Mount Snow, canoeing, kayaking and antique shops and the new Grafton Cheese Factory. At the end of the day come back and relax in one of our up to date rooms. We offer rooms with two queen beds or one king bed. Maybe a room with a private Jacuzzi is what your looking for or maybe a family suite is for you. Sit back watch a movie on our new flat screen TVs. All rooms offer refrigerators and microwaves. Remember to enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a great selection of hot and cold breakfast items. We have also created the world's best tasting cinnamon roll. Visit Brattleboro, VT and Stay Smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 100 Chickering Dr, Brattleboro, VT 05301-9475
Location: United States > Vermont > Brattleboro
Price Range: $105 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Brattleboro
Holiday Inn Express Brattleboro
Holiday Inn Brattleboro
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We always try for the top floor and away from elevator. We do not want to hear the ice machine or people coming and going all night.”
 of 5 bubbles Seniortravelors, Oct 29, 2016 | Read review
“Ground floor rooms are offered which was good for me as I have reduced mobility and use a cane or you can ask for a room near the elevator.”
 of 5 bubbles Maryhughes, Oct 15, 2016 | Read review
“Rooms seem to be sound proof.”
 of 5 bubbles LaurelleS, Aug 30, 2016 | Read review
“Closer to the pool the stronger the chlorine smell is. Always know where the closest emergency exit is.”
 of 5 bubbles 494ericb, Jul 12, 2016 | Read review
“room near elevator will be good so no twalk too long”
 of 5 bubbles msamy000, Jun 22, 2016 | Read review
5 of 5
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