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    Holiday Inn Express Hotel & Suites West Valley City - Waterpark

    3036 Decker Lake Dr, West Valley City, UT 84119-5891
    +1 877-859-5095
    Hotel website
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    10/29/2017 10/30/2017
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    $99
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    Traveler (10)
    Room & Suite (12)
    Pool & Beach (5)
    Overview
    • Excellent39%
    • Very good34%
    • Average15%
    • Poor7%
    • Terrible5%
    Travelers talk about
    “water slide” (15 reviews)
    “hi express” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Water Park
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites West Valley City - Waterpark
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    Write a Review
    Reviews (121)
    There are newer reviews for Holiday Inn Express Hotel & Suites West Valley City - Waterpark
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    11 - 15 of 117 reviews

    Reviewed March 6, 2017

    We live about an hour from this hotel, and planned a visit to go to it after driving past it on the freeway. Even from the road, the hotel looks exciting to kids because of a big red water slide that runs out the wall...More

    Thank UtahSkiMom
    Response from Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - WaterparkResponded March 7, 2017

    Thank you so much for taking the time to submit a review about our hotel. We appreciate all feedback, as it allows us to improve our service. I am sincerely sorry about the items that were misplaced while you were staying at our hotel. I...More

    Reviewed February 20, 2017 via mobile

    Room was good, service was good until we had a problem. And then all of the sudden the manager wasn't on duty, was told he would be there at 3, I called at 4:30 he wasn't there had a family emergency, called back at 7:30...More

    Thank afitch79
    Response from Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - WaterparkResponded February 23, 2017

    Thank you so much for taking the time to submit a review about our hotel. We appreciate all feedback as it allows us to improve our service. I apologize that you had a problem during your stay with us regarding the loud neighbors in the...More

    Reviewed February 8, 2017

    Out visit to the HI Express was preceded by a few nights at its sister hotel across the parking lot, Staybridge Inn. Overall, the HI Express was a strong experience; then rooms are clean and well-maintained, although the property and rooms are a bit older....More

    Thank TravelerMJY
    Response from Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - WaterparkResponded February 11, 2017

    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Safe travels Mick S. General Manager...More

    Reviewed January 23, 2017 via mobile

    I would never recommend this hotel chain to anyone! The customer service that I received from the GM, Nick Snyder, at the West Valley City Utah location was absolutely terrible. He wasn't professional and would not honor the online voucher we purchased for that location...More

    Thank Janelle A
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Valley City - WaterparkResponded February 8, 2017

    Dear Janelle A , Thank you for bringing your concern to my attention. I am very sorry for the troubles that you've experienced with regards to the validity of your online voucher. It is our goal to always provide the best hotel experience to our...More

    Reviewed January 13, 2017

    Booked our rooms in December, and we had confirmation numbers, my room was available but my traveling companions were told there was no room at the inn. We were told that "some mysterious person" had called and rebooked our rooms for a later date. Interesting...More

    1  Thank fsb3ski
    Response from Mick S, General Manager at Holiday Inn Express Hotel & Suites West Valley City - WaterparkResponded January 17, 2017

    Thank you so much for taking the time to submit a review about our hotel. We appreciate all feedback as it allows us to improve our service. I apologize for the inconveniences that you had during your recent stay with us. I can assure you...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hot Tub
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • $110 - $208 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in West Valley City
    • #6 Business Hotel in West Valley City
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 92
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, Cancelon, Cheap Tickets, Hotwire, TripOnline SA and HotelQuickly so you can book your Holiday Inn Express Hotel & Suites West Valley City - Waterpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Utah >
    • Wasatch Range >
    • West Valley City
    • Also Known As
    • Holiday Inn Express Hotel And Suites West Valley City - Waterpark ,
    • Holiday Inn Express Hotel & Suites West Valley City - Waterpark Utah
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    Traveler (10)
    Room & Suite (12)
    Pool & Beach (5)
    Dining (2)
    Hotel & Grounds (11)
    Business Center & Event Rooms (5)
    Bathroom (3)
    Nearby
    Sponsored by:
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    870 reviews
    .78 miles away
     
    Home2 Suites by Hilton Salt Lake City / West Valley City
    533 reviews
    1.94 miles away
     
    Staybridge Suites Salt Lake-West Valley City
    163 reviews
    .02 miles away
     
    Hampton Inn & Suites Salt Lake City-West Jordan
    498 reviews
    6.15 miles away
     
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    Ask a question
    Questions & Answers
    Dana S
    August 30, 2017|
    Answer
    Response from SG171A | Reviewed this property |
    This appears to be very elusive information on the web :) I found an "unofficial" Facebook page for the Grins and Fins Indoor Water Park but I didn't see the information your looking for listed. My suggestion would be to... More
    0
    Votes
    Dana S
    July 29, 2017|
    Answer
    Response from 230santoz | Reviewed this property |
    Hello the water park is open from 3pm to 10pm. The breakfast is a continental breakfast and very tasty, also there is a hot tub available. It's a fairly large inside waterpark. Hope this helps!
    0
    Votes
    Room Tips
    "3rd floor is the best way to go!"
    Read review
    "Choose another hotel without dishonest housekeepers"
    Read review
    "avoid first floor, lots of hall traffic to the pool"
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    "We had family on both sides of bottom level and their didn't seem to be a problem with either side."
    Read review
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