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Staybridge Suites Salt Lake-West Valley City

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Staybridge Suites Salt Lake-West Valley City
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138 Reviews from our TripAdvisor Community

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Showing 133: English reviews
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Reviewed 2 weeks ago via mobile

This hotel is very nice with some extra amenities you do not find at all hotels. The children enjoyed the slide inside the pool area as well as the kiddie pool. The family suite with two baths is a nice to have for families.

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Helpful?
Thank David M
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you for your review. We are glad that you and your family enjoyed your stay. Having the water park is a huge feature of our property. We hope that you return soon! Thanks,

Reviewed 2 weeks ago via mobile

This hotel has it all from dinner 3 nights a week, to free laundry, to a built in water park. What truly made the difference was the hotel staff at the front desk, April remembered my name and always greeted me. I felt truly welcomed and not just another guest on a list. Thank you for making this stay wonderful!

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Helpful?
Thank Lily D
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

El Paso, Texas
Reviewed December 28, 2016

Great staff, clean rooms, clean carpet, kitchen fully equipped with utensils and cooking ware, a big plus since I prefer to cook my meals. The Staybridge is connected to the Holiday Inn Express. Excellent gym (with recumbent cycling trainer, treadmills and weight machine) located between both hotels. Indoor swimming pool...great attraction for children during the winter season. Avoid staying at...

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Helpful?
Thank Trailblazer2012
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Trailblazer2012, Thank you so much for your kind words about our staff and the rooms! We really appreciate your feedback. We will definitely take into consideration your statement in regards to allowing Maverik Center event guests parking at our hotel for events. We hope to see you back next quarter! Thanks!

Reviewed December 28, 2016 via mobile

We love staying here. One of Salt Lake's nicest hotels. Has every amenity imaginable. For families it's a must-stay. Waterpark is so awesome, we love the theater, movies to rent, basketball sport court, easy freeway access to airport and city attractions, and the daily breakfast is best I've had. Mon-thurs they even serve a light dinner - another awesome perk....

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Thank Jazzy's T
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Jazzy's T, Thank you so much for the kind review. We appreciate your feedback and we are very glad that you enjoyed your stay! We take pride in our excellent service and making our hotel as family friendly as possible. We hope you can return and stay with us again in the near future. Thank you!

Menlo Park
Reviewed November 24, 2016

This was the first time I stayed in this hotel, but I've been in quite some Staybridge Suites hotels over the years. To me, the most important question is whether I would return, given everything else is equal, and for sure I will do so. I was in the area for a big convention in downtown Salt Lake City. This...

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Helpful?
Thank TravelOften4B
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Casper, Wyoming
Reviewed November 2, 2016 via mobile

No negative feedback at all. Every member of the staff I have dealt with has been fantastic! Nice room with fridge, stove, microwave and fully stocked cupboards with plates, glasses, silverware, pots and pans, etc., WiFi and ethernet ports in the room (huge plus as I prefer wired to wireless) good breakfast and "social hour" weekdays with a different option...

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Helpful?
Thank Dukeowy
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Tyler T. Director of Sales

Reviewed October 25, 2016

I start any hotel recommendation by saying that I'm somewhat of a hotel snob. I visit SLC monthly and could not stay at my favorite place due to a convention. I arrived later at night and noticed a lot of unsavory characters around--there are two "truckstop" type motels in the same parking lot and the location is at a freeway...

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1Thank Laura S
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,

California
Reviewed October 13, 2016

I was that super high review on here from three years ago. Unfortunately our latest experience has really changed things. We booked a month and a half in advance to stay there this September. We stayed there on our way north and it was fine, but we arrived too late to use the pool (a big highlight from our last...

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Helpful?
Thank jenzy81
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Tyler...

New York City, New York
Reviewed September 5, 2016

Our impromptu vacation was totally enhanced and made perfect thanks to the Staff at this Hotel/resort. We made a reservation, changed it, changed it again, and changed it again. These people accommodated our every whim with a smile! They were genuinely happy to help us and made all necessary arrangement's, all I had to do was ask!

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Helpful?
Thank Bryan S
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Bryan S, Thank you so much for your review of our hotel. I am pleased to hear you thoroughly enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again!

Lander
Reviewed August 30, 2016

Our family of four recently stayed here on both ends of a trip from the airport. We were able to leave our vehicle at the hotel free of charge with a reservation on each end of the trip. From the moment we booked our trip, the staff could not have been more helpful. We used points as high level IHG...

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Helpful?
Thank Becky C
Tyler T, Director of Sales at Staybridge Suites Salt Lake-West Valley City, responded to this review

Thank you for your candid review. I am pleased to hear you enjoyed our staff and the hotel. It's something we take great pride in, so we value your feedback. We apologize that the area and the pool did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
The Staybridge Suites Hotel West Valley City is conveientely located off of I-215 in the Decker Lake Business Park. We are designed to meet the needs of the extended stay traveler, providing a sense of privacy, luxury and comfort. Superior Studio, One bedroom, and two bedroom / two bath suites offer free high speed Internet access, fully equipped kitchens, living area and a well-lit work area. Direct dial telephone numbers and voice mail at affordable rates. The on-site, complimentary guest laundry is open 24 hours a day. When it's time to unwind, the hotel offers a variety of options, including a fitness center, indoor waterpark with pool & whirlpool, as well as a barbecue pavilion. A complimentary hot/cold buffet breakfast is served daily and an evening sundowner reception is available to guests Tuesday thru Thursday each week. Staybridge Suites West Valley Center is located in the Decker Lake Business Park adjacent to Franklin Covey, Clear Channel Communications, and the e-Center. ... more   less 

Additional Information about Staybridge Suites Salt Lake-West Valley City

Address: 3038 Decker Lake Dr, West Valley City, UT 84119-5891
Location: United States > Utah > Wasatch Range > West Valley City
Price Range: $102 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Salt Lake-West Valley City 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Staybridge Suites Salt Lake-West Valley City Hotel West Valley City
Staybridge Suites Salt Lake-West Valley City Utah
Hotel Style:
#3 Family Hotel in West Valley City
#3 Business Hotel in West Valley City
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Questions & Answers

Here's what travelers have asked, with answers from Staybridge Suites Salt Lake-West Valley City staff and other travelers.
3 questions
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Questions? Get answers from Staybridge Suites Salt Lake-West Valley City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Caution: third floor hall way is uneven. Women should avoid wearing high heels.”
 of 5 bubbles Trailblazer2012, Dec 28, 2016 | Read review
“Away from the freeway”
 of 5 bubbles LauraS658, Oct 25, 2016 | Read review
“Two bedroom suites were fantastic for families.”
 of 5 bubbles BeckyC981, Aug 30, 2016 | Read review
“Room 340 is close enough to the pool to use the Pokestop ;)”
 of 5 bubbles heatherjG6291XV, Jul 21, 2016 | Read review
“First floor was quiet”
 of 5 bubbles 707rossd, Jun 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question