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Country Inn & Suites By Carlson, West Valley City

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Country Inn & Suites By Carlson, West Valley City
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159 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Level Contributor
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Checked into room only to see that it had yet to be serviced by housekeeping as beds were slept in and used towels still on bathroom floor. When we initially arrived there was nobody at the front desk and we had to wait several minutes just to have our first interaction with employees

Helpful?
Thank Justin O
Miami, United States
1 of 5 stars Reviewed 1 week ago

Trip booked with points but hotel tried to take our money on check-in. Planned to leave at 3:30 AM for airport. Not only were we unable to get any food, but staff couldn't even be bothered to make hot water for tea. We were not looking for a meal, but yogurt, fruit or muffin to help us in the morning.... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Steven R
West Valley, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The outside appearance looked very scary. The hotel could of used some landscaping and updating. The hotel actually looked liked it was a trucker stop. The pool area was not cozy and have no where to sit. I will never stay in this hotel again.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Debbie D
Salt Lake City, Utah
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Really comfortable rooms spacious there's a few hiccups but not major the room was clean but was not thoroughly clean all together with the breakfast I give them a B+ the only complaint I do have is that they were not thoroughly clean other than that breakfast is great perfect timing to check out time is noon they do have... More 

Helpful?
Thank tia H
Pocatello, Idaho
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2016

Elevator broke down and we were stuck inside...hotter than *&$@. Then the clerk acted put out. They also don't tell you until you get there, that their airplane shuttle is only certain time of day. Not 24 hours. So that messed up our plans.

Helpful?
Thank Terri A
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

Thank you for commenting on our hotel. I am calling out the elevator repair people right away. I assure you that I have my elevator serviced every month. I am sorry that we did not contact you and let you know that our shuttle is not 24 hours. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
You'll love every single piece of our Country. The Country. It's not just a place-it's a feeling that comes from being treated like family. As our guest, you don't just stay at our hotels, you live in them for a little while. We treat you like family, because you'll never truly feel at home if we don't. Our comfortable atmosphere makes it easy to stay productive when taking your office on the road. And when you stay at Country Inn & Suites By Carlson on vacation, we make sure your family feel like part of ours. So when you are in West Valley City, Utah you will always find a welcome as warm as our cookies. ... more   less 

Additional Information about Country Inn & Suites By Carlson, West Valley City

Address: 3422 South Decker Lake Drive, West Valley City, UT 84119
Location: United States > Utah > Wasatch Range > West Valley City
Price Range: $84 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, West Valley City 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Country Inn West Valley City
West Valley City Country Inn
Country Inn & Suites By Carlson, West Valley City Utah
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