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Country Inn & Suites By Carlson, West Valley City

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Country Inn & Suites By Carlson, West Valley City
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163 Reviews from our TripAdvisor Community

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Showing 163: English reviews
San Francisco, California
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If you are traveling with pets this hotel is an option. The staff was friendly however the rooms need a little updating. The neighborhood is somewhat dodgy at night so be sure you keep your valuables in your room. I awoke at 12am to find police lights flashing outside my window, they pulled someone over and used the hotel parking... More 

Helpful?
Thank Timothy A
1 review
4 of 5 stars Reviewed 1 week ago

Had an upgrade to a king room with a Jacuzzi, which was great. very comfy bed after being on my feet all day. Wish the breakfast had a little more choices not just biscuits and gravy. Had fridge and microwave.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 95kahnk
Verona, Wisconsin
Level Contributor
285 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The front desk service and Danny the shuttle driver were all just great and so helpful! The rooms themselves are older and need a little updating. Rate during the OR show go way up down town so we stays out of down town. Walking distance to monorail, walking trail and Brian's Nails which does great mani/pedis.

Helpful?
Thank kmalmberg1
Fountain, Colorado
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our new place to stay! Glad we called for reservations! Room very spacious and comfortable. Suite has two TVs and separate spaces, living and bed. Same price as other hotels we normally stay at but better.

Helpful?
Thank neenersmom
Mary F, General Manager at Country Inn & Suites By Carlson, West Valley City, responded to this review

I am so pleased that we had the opportunity to take care of you. I am happy to hear that enjoyed one of our amazing king suites. This is indeed one of my favorite rooms. When you are in the area next time and if you want more of a treat you should try to Jacuzzi suite. Please do come... More 

Level Contributor
1 review
2 of 5 stars Reviewed July 19, 2016 via mobile

Checked into room only to see that it had yet to be serviced by housekeeping as beds were slept in and used towels still on bathroom floor. When we initially arrived there was nobody at the front desk and we had to wait several minutes just to have our first interaction with employees

Helpful?
Thank Justin O
Miami, United States
1 review
1 of 5 stars Reviewed July 16, 2016

Trip booked with points but hotel tried to take our money on check-in. Planned to leave at 3:30 AM for airport. Not only were we unable to get any food, but staff couldn't even be bothered to make hot water for tea. We were not looking for a meal, but yogurt, fruit or muffin to help us in the morning.... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Steven R
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, West Valley City, responded to this review

We are very sorry to hear about the issues that occurred during your stay. We do apologize for the disappointing service that you received from that staff and that due to having to leave so early for the airport that you were not able to receive any food as breakfast wasn't open yet. We will make sure to speak to... More 

West Valley, United States
1 review
2 of 5 stars Reviewed July 8, 2016

The outside appearance looked very scary. The hotel could of used some landscaping and updating. The hotel actually looked liked it was a trucker stop. The pool area was not cozy and have no where to sit. I will never stay in this hotel again.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Debbie D
Salt Lake City, Utah
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 27, 2016 via mobile

Really comfortable rooms spacious there's a few hiccups but not major the room was clean but was not thoroughly clean all together with the breakfast I give them a B+ the only complaint I do have is that they were not thoroughly clean other than that breakfast is great perfect timing to check out time is noon they do have... More 

Helpful?
Thank tia H
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
You'll love every single piece of our Country. The Country. It's not just a place-it's a feeling that comes from being treated like family. As our guest, you don't just stay at our hotels, you live in them for a little while. We treat you like family, because you'll never truly feel at home if we don't. Our comfortable atmosphere makes it easy to stay productive when taking your office on the road. And when you stay at Country Inn & Suites By Carlson on vacation, we make sure your family feel like part of ours. So when you are in West Valley City, Utah you will always find a welcome as warm as our cookies. ... more   less 

Additional Information about Country Inn & Suites By Carlson, West Valley City

Address: 3422 Decker Lake Dr, West Valley City, UT 84119-3455
Location: United States > Utah > Wasatch Range > West Valley City
Price Range: $84 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, West Valley City 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Country Inn West Valley City
West Valley City Country Inn
Country Inn & Suites By Carlson, West Valley City Utah
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