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Country Inn & Suites By Carlson, West Valley City

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Country Inn & Suites By Carlson, West Valley City
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193 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Green River, Wyoming
Reviewed 3 days ago NEW

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Helpful?
Thank Glenn K
salt lake city, United States
Reviewed 1 week ago

The hotel is centrally located around 10 different restaurants; easy access to the freeway. Most important factor is the staff goes above and beyond for the guest. Great breakfast with variety of food. I honestly did not felt I was staying at the hotel is so cozy felt like home. Pool was okay but Jacuzzi was really good. Great Management...

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Helpful?
Thank chuckbryanm
Reviewed 1 week ago

Was traveling to Hawaii and paid for parking at this establishment. Was promised that there would be a free shuttle to and from airport. Was asked to park in secure parking lot so vehicles could be watched. Had things stolen from vehicle. When arriving back at airport was told that the shuttle was not available. Had to pay for taxi...

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Helpful?
Thank Lane W
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, West Valley City, responded to this review

Thank you for taking the time to share your feedback. We apologize for your dissatisfaction. We take the time to listen to your constructive comments so we can continually improve our services. I have looked at this web site and it plainly states the hours of our shuttle. I am sorry that things were taken from the bed of you...

west valley city, United States
Reviewed 2 weeks ago

very poor room dirty and well used the water in the shower kept going cold need lots of TLC. the grounds needs lots of work and the breakfast is not worth the walk from your room, the pool was cold and the hot tub did not work

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Helpful?
Thank T4250RIgarym
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, West Valley City, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. I am looking into each of these items personally today. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

United States
Reviewed 2 weeks ago

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Helpful?
Thank M2430DYbriand
Brighton, United States
Reviewed 3 weeks ago

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Helpful?
Thank Michelle H
Longmont, Colorado
Reviewed 3 weeks ago

We decided not to walk on the carpet with bare feet; too many stains and what appeared to have been recently deposited sauce from a takeout dinner. The rest of the hotel, while perhaps not quite as scary as our carpet, was in rough shape. Until the hotel gets an update/refresh, we'll not stay there again. While the room and...

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Helpful?
Thank Dan O
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, West Valley City, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. I am working on getting the carpet professionally cleaned and if that does not work I already have the carpet samples in my office to replace the carpet. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will...

Salt Lake City, Utah
Reviewed 3 weeks ago

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Helpful?
Thank Patricia L
Rexburg, Idaho
Reviewed 4 weeks ago

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Helpful?
Thank 138telab
Reviewed November 1, 2016 via mobile

I have stayed in this hotel at least 10 times and since I travel to Salt Lake multiple times a month, I will stay here many times more. I always stay in a king suite. I have stayed in almost all the rooms on the 1st floor. They are always clean and comfortable. The staff is very friendly and if...

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Helpful?
Thank Patrick S
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
You'll love every single piece of our Country. The Country. It's not just a place-it's a feeling that comes from being treated like family. As our guest, you don't just stay at our hotels, you live in them for a little while. We treat you like family, because you'll never truly feel at home if we don't. Our comfortable atmosphere makes it easy to stay productive when taking your office on the road. And when you stay at Country Inn & Suites By Carlson on vacation, we make sure your family feel like part of ours. So when you are in West Valley City, Utah you will always find a welcome as warm as our cookies. ... more   less 

Additional Information about Country Inn & Suites By Carlson, West Valley City

Address: 3422 Decker Lake Dr, West Valley City, UT 84119-3455
Location: United States > Utah > Wasatch Range > West Valley City
Price Range: $76 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, West Valley City 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Country Inn West Valley City
West Valley City Country Inn
Country Inn & Suites By Carlson, West Valley City Utah
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Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, West Valley City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away!”
 of 5 bubbles 326lanew, 1 week ago | Read review
“they all seam to be good”
 of 5 bubbles shaggymike, May 30, 2016 | Read review
“we were at the front of the hotel on the second floor. And it was still pretty quiet.”
 of 5 bubbles misspamella, Feb 29, 2016 | Read review
“Do not pay cash you will lose your deposit”
 of 5 bubbles marialG6544VF, Nov 24, 2015 | Read review
“level two or three would be safer than a ground floor room in my opinion”
 of 5 bubbles canoe42, Oct 14, 2015 | Read review
5 of 5
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