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Crystal Inn Hotel & Suites West Valley City

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Crystal Inn Hotel & Suites West Valley City
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99 Reviews from our TripAdvisor Community

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Showing 94: English reviews
1 review
4 of 5 stars Reviewed 5 days ago NEW

It was a great stay! The buffet was great. The rooms are very nice and the employees are very friendly! We always stay here when we visit Salt Lake City, Utah! My son and daughter in law loved it! Thank you

Helpful?
Thank Lulu H
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 19, 2016 via mobile

Fantastic hotel. Super friendly staff and nice, clean rooms. Checked in late and check in was quick and we were able to get up to our room easily. Came back down in the morning for a great breakfast. Many hot items including sausage, eggs, breakfast potatoes, mini breakfast burritos, etc. Also lots of other options including yogurt, cereal, fresh fruit,... More 

Helpful?
Thank Jenna S
Escondido, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 8, 2016

The beds are exquisitely comfortable. Another caveat, I never heard maids knocking at the rooms in the morning, which I find so annoying. I don't know when the cleaning staff made their rounds, but they weren't roaming the halls early on, rushing guests out of the rooms. The hotel breakfast is full: plentiful scrambled eggs, sausages, and fried potatoes, fruit... More 

Helpful?
1 Thank Diane P
crystalstar9, General Manager at Crystal Inn Hotel & Suites West Valley City, responded to this review

I am delighted that you enjoyed our hotel and associates. I greatly appreciate your kind words and I will pass them on to my staff. We do strive to keep the property in great working condition and the new Serta Pillow Top Presidential mattresses are one of those perks! I am pleased that we were able to make your stay... More 

2 reviews
4 of 5 stars Reviewed June 2, 2016

The room was great, very clean and comfortable. The breakfast buffet was fresh and cooked to perfection. The lobby and pool area was nicely organized and maintained. Over all this was a very good choice for a room. It also has a very nice view of the mountains.

Helpful?
Thank James F
Wichita, Kansas
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 31, 2016 via mobile

When we checked in, they couldn't find my reservation- turned out I had made it for May 30th instead of the 29th. The reservation was changed seamlessly. The front desk people were great! The only things I would change are the coffee they served in the breakfast area (I believe it was instant). Neither my wife nor I liked it.... More 

Helpful?
Thank Ray H
crystalstar9, General Manager at Crystal Inn Hotel & Suites West Valley City, responded to this review

I would like to take a moment to Thank YOU for providing us with your feedback. We utilize your feedback to help us train our staff and ensure that we are continuously providing the best possible value and hotel experience for all guests. I appreciate your comments in regards to the coffee in the breakfast room as well as the... More 

Kemmerer, Wyoming
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed May 27, 2016

We were attending an event at the Maverik Center. This hotel is literally right there! You can walk to the center without having to worry about parking or traffic. This being said, the traffic getting out of the event was something else, but our room -- which overlooked the parking lot--was quiet. Staff is very friendly, rooms are clean and... More 

Helpful?
Thank Julie C
Steamboat Springs, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2016

The hotel is very nice and quiet. We were looking for a hotel that was close to the Maverick Center so we could attend a few hockey games. We found it with the Crystal Inn they are right next to the parking lot of the Maverick so nice easy walk. The staff is always friendly and helpful. There is a... More 

Helpful?
Thank bellaellabean
Rexburg, Idaho
Level Contributor
3 reviews
5 of 5 stars Reviewed March 26, 2016

At our stay in West Valley City, we are always welcomed by friendly staff, a great price and a wonderful continental breakfast. We come back again and again because of the good experience we have. Highly recommended.

Helpful?
Thank briggsr2016
Boise, Idaho
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 25, 2016

There is a cluster of hotels in West Valley City near the Maverick Center ice arena off of 3500 South. I think we have stayed in them all, and I was most impressed with the Crystal Inn. Room was a mini-suite with a separate sitting area and king bed for a very good price. Bathroom was very nice. Good big... More 

Helpful?
Thank sscoxsscox
Orlando, Florida, United States
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 24, 2016

I recently had an opportunity to have a weekend with my son and his cute kids. We stayed for 2 nights here. The pool is fantastic! The rooms are very clean and the beds are so comfortable! (Great pillows!) The staff is outstanding! Sarah was so helpful and so professional, and sweet. She makes your stay fantastic. Excellent restaurants around.... More 

Helpful?
Thank Sherri H
crystalstar9, Manager at Crystal Inn Hotel & Suites West Valley City, responded to this review

Thank you for taking the time to review our stay. We strive to provide excellent guest service as well as a comfortable stay for everyone, and we are delighted you had a fantastic experience. Thank you for your comments about the cleanliness of our rooms. We could not be more proud of our housekeeping department and I will be sure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Crystal Inn Hotel & Suites West Valley City

Address: 2254 W City Center Ct, I-215, Exit 18, West Valley City, UT 84119-3462
Location: United States > Utah > Wasatch Range > West Valley City
Price Range: $97 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crystal Inn Hotel & Suites West Valley City 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Crystal Inn West Valley City Hotel West Valley City
Crystal Inn Hotel & Suites West Valley City Utah
Hotel Style:
#5 Business Hotel in West Valley City
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