We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 12 hotels in West Valley City

Crystal Inn Hotel & Suites West Valley City

155 reviews
Save
Traveler (16)
Room & Suite (12)
Dining (2)
Overview
  • Excellent49%
  • Very good37%
  • Average6%
  • Poor2%
  • Terrible6%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from $108.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all West Valley City hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0b9a2c978ae645abbe66f2f91a2f4f4d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":100025,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78864225],"additionalContentIds":[],"pollCount":0,"checkin":{"day":28,"month":1,"year":2018},"checkout":{"day":29,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":108,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0b9a2c978ae645abbe66f2f91a2f4f4d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":108,"lowestMetaPrice":108,"additionalPartner":false,"highestMetaPriceDisplay":108,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":108,"lowestMetaPrice":108,"highestMetaPriceDisplay":108,"hotelName":"Crystal Inn Hotel & Suites West Valley City","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBiOWEyYzk3OGFlNjQ1YWJiZTY2ZjJmOTFhMmY0ZjRkIiwiQUlLIjoiMjVkN2RkYTg2NDhlNDEzMjhkODM2ZDUxNWRlMGNjZmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "01/28/2018", "checkOut": "01/29/2018", "lowestPrice": "$108", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78864225":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (155)Write a Review
Filter reviews
147 results
Traveler rating
72
54
8
3
10
Traveler type
Time of year
LanguageEnglish
More languages
72
54
8
3
10
Show reviews that mention
All reviewsmaverick centercracker barrelsmall fridge and microwavean early morning flighta great staysalt lakeseveral restaurants within walking distanceairport shuttlecottage cheesehelpful front desk staffin room coffeeround tripthree nightsyogurtonly bad thinghotel breakfastgreat breakfast
FilterEnglish
Updating list...
1 - 5 of 147 reviews
Reviewed December 6, 2017

The breakfast. THE breakfast! It was amazing! We stayed in SLC for most of our vacation and I regretted not staying here just for the breakfast! The bed was comfy, I felt safe in the room with my child by myself. When we return to...More

Thank Jennifer H
Response from crystalstar9, General Manager at Crystal Inn Hotel & Suites West Valley CityResponded December 14, 2017

Dear Jennifer, I wanted to take a moment to THANK you for your comments. I understand that you have many lodging choices and I am so excited that your stay with us was above the rest. I greatly appreciate your feedback and I will pass...More

Reviewed November 17, 2017 via mobile

We have stayed in the West Valley location several times and have always been very pleased. The staff is extremely nice and attentive and the location is very centrally located. The full breakfast is good, and so much more filling that just a bagel or...More

Thank kbjohn1977
Reviewed October 29, 2017 via mobile

I had a hard time sleeping because of how thin the walls are. The service is great the room was nice. The mini fridge didn't work and if it did it wasn't cold enough. The breakfast was made for a specific group and not much...More

1  Thank Cherney C
Response from crystalstar9, General Manager at Crystal Inn Hotel & Suites West Valley CityResponded November 8, 2017

Dear Cherney C, thank you for taking the time to review our hotel. I am very sorry to hear of your experience in Breakfast, but appreciate the feedback to help us improve our performance. We hope you'll give us another try in the future. I...More

Reviewed October 18, 2017 via mobile

Tried to stay here because this is a designated place for our business. Unbeknowing to us you have to have reservations. Sure is sad In our field of work we don’t know specific date we will be in Oh well what a disappointment from this...More

Thank s w
Response from crystalstar9, General Manager at Crystal Inn Hotel & Suites West Valley CityResponded November 8, 2017

We are very sorry in your disappointment in our hotel. Unfortunately, we were very busy the night you came to check in. When there is a large convention or concert our hotels tends to sell out fast. I spoke with you in person to let...More

Reviewed October 11, 2017

I really enjoyed my stay here. I liked the size of the rooms and the beds were really comfortable. The wifi was decent. I liked how the key card was a sensor one instead of a swipe or insert key. This hotel is close to...More

Thank Laura G
View more reviews
PreviousNext
12345630
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$100 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in West Valley City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$100 - $151 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in West Valley City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (16)
Room & Suite (12)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (15)
Questions & Answers
Ask a question
kevingW2341NS
August 1, 2017|
AnswerShow all 7 answers
Response from MTTraveler99 | Reviewed this property |
Stay at the crystal inn downtown. West valley is several miles from salt palace but downtown you will be within walking distance.
0
Votes
Waylon13
September 19, 2016|
AnswerShow all 2 answers
Response from crystalstar9 | Property representative |
Yes, we do allow pets. Please contact the front desk at the property and they will be able to provide you with all the information regarding our pet policy.
0
Votes
Robin C
August 22, 2016|
AnswerShow all 2 answers
Response from Ray H | Reviewed this property |
801-736-2000. Not sure about pool and hot tub hours.
0
Votes
Room Tips
"Ask for the top floor as it is quieter."
Read review
"We asked for 2nd floor"
Read review
"They have rooms with king beds!"
Read review
"Avoid an adjoining room. We got stuck next to a family with a crying baby"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite