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BEST WESTERN Mountain View Inn

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BEST WESTERN Mountain View Inn
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337 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Salem, United States
Reviewed 1 week ago

My overall stay was very good, only complaint is that I could not close the outer curtains all the way at night. All the other services and accommodations were very good. The staff was very pleasant and friendly and the waffles were huge, lol.

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Helpful?
Thank 654rayk
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We appreciate you taking the time to review your stay with us and are happy to hear about how much you enjoyed the experience. Please note, we have three layers of window treatments, with the large dark brown layer not being able to fully close but eh sheers and and blackout drapes do indeed close. We hope it was not...

A TripAdvisor Member
2 reviews
Reviewed 2 weeks ago via mobile

This is the second time I've stayed at this location. Great friendly staff. Clean room. Very nice room for the price. Tons of pillows on the bed which I love. Slept great. Will become my place to stop when I'm in the area.

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Helpful?
Thank A TripAdvisor Member
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We greatly appreciate you taking the time to review your stay with us and even more so, your return business to our hotel. We are happy to hear that we have earned you as a repeat guest and we look forward to your next visit. Happy Holidays!

Calgary, Canada
Reviewed 2 weeks ago via mobile

The room we had was pretty tired and weary looking AND not very clean. The lobby has been upgraded and so when checking in one has hopes that the rooms will be similar. However this was not the case. Disappointing to be sure as we often stay at Best Western Hotels and are usually very satisfied.

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Helpful?
Thank 11glo11
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. We apologize for not meeting your expectations and assure you that the entire staff is focused on providing our guests with pleasant and positive experiences. We hope to see you again in the future.

Reviewed 4 weeks ago

Stayed at the Best Western, Springville, UT for a night on my way to National Parks in Southern Utah. I just wanted a decent place to stay comfortably without much searching in the night and this hotel fulfilled my needs at a good price.

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Helpful?
Thank 874natarajanm
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We always appreciate it when our guests take some time to post reviews on their stays and let us know how we are doing. We are happy to hear that your experience with us was to your satisfaction and that the rest of your trip was amazing. Utah has some beautiful parks and seeing them is highly recommended and well...

Edmonton, Ab., Canada
Reviewed 5 weeks ago

Great place to stay. Restaurant, fuel within walking distance. Easy on and off freeway in either direction north or south. Lots of parking area and an inviting entrance to a well maintained building. A convenience store is also across the street to pick up snacks or munchies.

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Helpful?
Thank Robert F
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. We are happy to hear that your experience was pleasurable and met your expectations. We hope to see you again in the future.

Syracuse, Utah
Reviewed October 31, 2016

The room was OK, in poor very condition in the bathroom: walls not painted in need of repair, dirty and had a musty smell. Reservation experience has been terrible. Double charged as well as Overcharged. Manager Mr Patel states unable to cancel, even though I stayed at the hotel anyways. Manager has yet to contact me and is never available...

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Helpful?
Thank marathashelton
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. Please recall, the error in reservation date was not made by the hotel or using the hotel's website. Also, we did inform the 3rd party booking agency you used that we would allow a credit towards a future stay. Negative reviews based on errors that were not the...

Post Falls, Idaho, United States
Reviewed October 26, 2016

Overall, this is a pretty good place to stay. The person who helped me on the phone when I made the reservation was extremely unenthusiastic, and booked our name incorrectly. The gentlemen at the desk corrected everything is seconds and was very helpful. The room was clean and well stocked, quiet and comfortable. Breakfast was average, but filled us up....

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Helpful?
Thank Joyce W
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for posting such an informative and helpful review. We apologize for the misspelling of your name on your reservation but are glad it was quickly corrected. Please know for future stays, Springville has some amazing restaurants and diners within a five minute drive from the hotel. We look forward to seeing you again in the future.

Whittier, California
Reviewed October 21, 2016

Good Value room nice and clean comfortable bed. free news paper on your door step a nice touch. Kurieg coffee maker in room much better than most hotels regular coffee makers. I will stay at this hotel every time I visit ths area.

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Helpful?
Thank winnie21166
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

We certainly appreciate you taking the time to review your stay with us and are happy to hear how it met your expectations. Our in room K-Cup brewers have been a hit with our guests and we have some great choices of coffee. We are very excited and grateful for you choosing our hotel during your return visits to the...

Idaho Falls, Idaho
Reviewed October 21, 2016

The front desk attendant was exceptionally friendly and helpful. She helped me carry my bags up to the second floor, as this location does not have an elevator, (only 2 stories). The decor was delightful and the room clean and comfortable. I would stay there again.

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Helpful?
Thank Karen E
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. Our staff understands the difficulties of not having an elevator at the hotel, and so are always ready and willing to assist guests with luggage or a change in rooms. We are happy to hear how enjoyable your stay was, and we look forward to your next visit.

Las Vegas, Nevada
Reviewed October 15, 2016

We were in a room that was very stuffy and the toilet did not work well. Management did not seem to care. The young lady that checked us in was very nice as was the lady in the breakfast room. the AC didn't work and you could not open the window. When I complained on check out, I was told...

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Helpful?
Thank RDC1955
Sam P, General Manager at BEST WESTERN Mountain View Inn, responded to this review

Thank you for taking the time to review your stay with us. We are very sorry for not meeting your expectations and for the issues you experienced. Our front desk agent did take notes and our maintenance and housekeeping staff has made the repairs/replacements as needed. We have some of the best restaurants in the county within just a few...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff

Additional Information about BEST WESTERN Mountain View Inn

Address: 1455 North 1750 West, Springville, UT 84663-4901
Location: United States > Utah > Wasatch Range > Springville
Price Range: $74 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mountain View Inn 2.5*
Number of rooms: 55
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Also Known As:
Best Western Springville
Springville Best Western
BEST WESTERN Mountain View Inn Springville, Utah
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Mountain View Inn staff and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try a different hotel.”
 of 5 bubbles RDC1955, Oct 15, 2016 | Read review
“Ask for one not across from the truck stop.”
 of 5 bubbles 12345678Don123456789, Apr 21, 2016 | Read review
“Don't be concerned about the truckstop acros the street. My room was first floor on the side toward the truckstop, but it wasn't noisy.”
 of 5 bubbles GretchenNM, Apr 7, 2016 | Read review
“as stated keep away from the front due to truck movement”
 of 5 bubbles davidpC4600NY, Mar 26, 2016 | Read review
“No elevator, our room was a first floor double. the room was very spacacious and the bathroom was a nice size.”
 of 5 bubbles Allycatx5, Dec 31, 2015 | Read review
5 of 5
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