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Extended Stay America - Salt Lake City - Sandy

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Extended Stay America - Salt Lake City - Sandy
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100 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Level Contributor
104 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Prices are usually pretty high all across the SLC area so if you are looking for something that's passable and won't break the bank, this location fits the bill. Check in was fast and friendly, I found no issues with room or bathroom cleanliness. Beds/pillows were comfortable, Wifi was fast and reliable. Plenty of parking, right off the interstate and... More 

Helpful?
Thank AllStarMP
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

We appreciate you taking the time to write a review about your stay at Extended Stay America - Salt Lake City - Sandy. It is great to hear you enjoyed your comfortable suite, along with our amenities and the service of our team. Thank you again for staying at our hotel. We hope to see you again soon! Sincerely, General... More 

Cropseyville
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

My daughter and I stayed here when our Airbnb didn't work out. The girl at the front desk was rude and unfriendly. We were both exhausted after a long day of travel and our pre planned stay at an Airbnb was met with the host not being home so we googled and found this hotel. We stayed because of the... More 

Helpful?
Thank Consta1
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for staying with us and for leaving feedback. I am deeply sorry our rep has not yet followed through with their promise of a voucher for another stay. It is always our goal to immediately resolve everything to your total satisfaction while a guest is still in house and I am so very sorry that did not happen... More 

Markham
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night in a drive layover. Room is nice but no ice maker and air conditioner makes a loud noise when on. Continental breakfast was only muffin, nutrition bar with coffee and tea. Pretty small. Can get same price at our budget motel with better breakfast.

Helpful?
Thank headache999
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for your comments about your recent visit to Extended Stay America - Salt Lake City – Sandy. We pride ourselves on delivering exceptional service to our guests and it sounds like the 'first impressions' were great. However, we apologize we did not fully meet your expectations during your stay. We have addressed your concerns with my staff, to... More 

Tucson, Arizona
2 reviews
5 of 5 stars Reviewed 3 weeks ago

From the moment we walked up to the front desk to check in, we were greeted by the most friendly individual we have ever encountered. Felice explained everything thoroughly, made certain that we had everything we needed and was right there whenever we had questions about the area or asked suggestions for places to dine and explore. The room was... More 

Helpful?
Thank cvchoyt
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for posting your kind review of Extended Stay America - Salt Lake City – Sandy. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service you received from Felice. He will be thrilled to know his efforts are recognized and that you took the time to compliment... More 

Idaho Falls, Idaho
1 review
1 of 5 stars Reviewed 4 weeks ago

Rooms have lingering smells of previous guest's food to great you every time you enter the room. On the day of check out, housekeeping decided to clear out the refrigerator even though I had not checked out. I returned 15 minutes before checkout and some of my things from the refrigerator had already been thrown away. I reclaimed my cooler... More 

Helpful?
Thank Mirage87
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

We appreciate your specific feedback. It is disappointing that your overall great stay with us was impacted by this unfortunate incident. Your feedback has been shared with our housekeeping managers and a new protocol has been added to the teams cleaning process to be sure this does not happen going forward. We apologize for the situation and inconvenience. Thanks again,... More 

Rock Springs, Wyoming
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Clean and modern property in a great location that is close to EVERYTHING. Many great restaurants within walking distance or short drive. Close to a mall and convenience stores. Property is well maintained and designed. Every room has a kitchenette and is spacious. Booked rooms here out of necessity and found the place to be a great value for the... More 

Helpful?
Thank WyoBobert
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Salt Lake City - Sandy. We are happy that you liked our well-kept property and our convenient location close to the area restaurants and shopping choices. It is also good to read you were impressed with the great value... More 

boise
Level Contributor
130 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

For a reasonable priced motel or place to spend awhile ESA in Sandy is hard to beat. Beds were comfy, room clean, and most of all the ladies there make you feel welcome. Just minutes after checking in, Chelsea from the front desk called the room. She wanted to let me know that I should tell them if I needed... More 

Helpful?
Thank ajfred
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for staying at our hotel recently and for posting your kind remarks, especially about the staff of Extended Stay America - Salt Lake City - Sandy. It is wonderful to read you not only enjoyed your clean accommodation, our excellent service and convenient location, but you found us to be a great value. We are thrilled to share... More 

2 reviews
2 of 5 stars Reviewed July 1, 2016

Made a secured reservation 2 1/2 months ago, when we arrived at the hotel we were told they didn't have our room. The manager gave us a queen room for one night (we reserved a king for 6 nights). She then said she would look tomorrow to see if she could find something. We found out the room rate had... More 

Helpful?
Thank Fran S
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Dear Fran, thank you for staying with us and sharing your review. We are terribly sorry about the issues you experienced with your reservation, and even more so that we did not have the room type you requested months in advance. Your comments have been discussed with the team and we are reviewing our procedures so this does not happen... More 

Fullerton, California
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed June 9, 2016

Great location..right next to the mall. Close to the busses, trax. The staff is wonderful. Super friendly and super helpful. They make you feel like family. I felt safe to leave my wife and child there. No concerns. Staff is wonderful. Bianca is one of the best staff members I have ever met!

Helpful?
Thank pleg201
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for choosing Extended Stay America - Salt Lake City - Sandy! We love reading wonderful comments such as yours about our team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review, especially Bianca for a job well done. It is also... More 

1 review
5 of 5 stars Reviewed June 7, 2016

I was real pleased with the cleanliness of the rooms and had i thought it out i could have used the kitchen stuff. I did go get some soda to put in the fridge and i couldn't believe the low room price

Helpful?
Thank Allen B
00esa, General Manager at Extended Stay America - Salt Lake City - Sandy, responded to this review

Thank you for your stay and for providing your feedback. It is great to hear you enjoyed your neat and spacious accommodation! Our Housekeeping and Engineering teams work diligently to ensure our facilities stay fresh and clean for our guests, so they will be happy to hear your comments. We are thrilled to read that you found our services to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Salt Lake City - Sandy

Address: 10715 S Auto Mall Dr, Sandy, UT 84070-4181
Location: United States > Utah > Wasatch Range > Sandy
Price Range: $60 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Salt Lake City - Sandy 2.5*
Number of rooms: 122
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Also Known As:
Extended Stay America Sandy
Extended Stay Sandy
Extended Stay America - Salt Lake City - Sandy Utah
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