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Provo Marriott Hotel & Conference Center

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101 West 100 North, Provo, UT 84601
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283 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Citizen
Level Contributor
51 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It wasn't "very good," it wasn't "average." It was good. The rooms are fine and clean. The service and friendliness are great. You can get a good six hours sleep and it is not noisy. We stayed in the executive area and paid for the club access which wasn't worth it and I wouldn't do again. The bed was fine... More 

Helpful?
Thank Dim B
gmprovomarriott, General Manager at Provo Marriott Hotel & Conference Center, responded to this review

Thank you for your comments, as they help us become a better hotel. I'm glad to hear that the service and friendliness of the staff was "great." I've spoken to the respective departments to address some of the other areas. Thanks John Garfield General Manager More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Usually when I traveled each hotel have breakfast including, but not Marriott. Why? Already expensive hotel and you need pay for breakfast. Or maybe in only in Provo? Not good, not good. Room was ok. Need more updates. They give us room earlier, that good.

Helpful?
Thank olga m
Martin M, Manager at Provo Marriott Hotel & Conference Center, responded to this review

Thank you for taking the time to review our hotel. I want to apologize that information about breakfast was not properly communicated to you. It is true we do not offer a free breakfast as a full service hotel (no full service hotel within Marriott does offer a free breakfast), however I wish we would have taken the opportunity to... More 

Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good...treated to upgrade room as gold member, easy check in, nice helpful folks on staff, great executive lounge watch the sun rise over the mountains, great lobby lounge, clean facilities, easy walk to local shops and restaurants, mountain views abound, early morning hours at the pool. Needs work....crazy small parking garage hard to navigate, walls in rooms thin, early morning... More 

Helpful?
Thank Bill N
Ann Arbor, Michigan
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everything looked good & efficient. Room was adequate. I'm a rewards member and was upgraded so that was nice. Stayed for concert at BYU stadium and hotel shuttle wanted $5 (pp, not sure), to drop guests off a mile from the event. Karlie at the front desk was super friendly & helpful. Kudos to her. But, downhill from there. I... More 

Helpful?
1 Thank Jane29556
Martin M, Manager at Provo Marriott Hotel & Conference Center, responded to this review

Thank you for your review. And I am terribly sorry about the shoes! We have conducted a full investigation and have not been able to locate your shoes. I can completely understand your frustration and how an issue like this can deter from an otherwise pleasant stay. I appreciate the feedback and look forward to an improved experience on your... More 

Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful facility and conference meeting with business friends from USA. Dinner and breakfast food was excellent and service too. Rooms clean and neat. Ride from airport was easy both ways and not expensive. This is my second trip to the Provo Marriott Hotel and Conference center.

Helpful?
Thank DrJanet M
Helena, Montana
Level Contributor
121 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 12, 2016

I've stayed at Marriotts all over the country and they're usually a very good hotel chain. I was on a long road trip and stopped at the Provo Marriott for one night. I arrived very late (2AM) and asked for a quiet room so I could sleep in. The room clerk was very nice. The next morning hammering in the... More 

Helpful?
2 Thank MrMeat9
Martin M, Manager at Provo Marriott Hotel & Conference Center, responded to this review

I sincerely thank you for the obviously constructive review. You are absolutely right, a small detail like this - when handled correctly by us, separates good hotels from great ones. I have shared your comment in a leadership meeting because it reiterates what we are striving for. I apologize for your experience, I know we can do better and improve... More 

Salt Lake City, Utah
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed May 24, 2016

I knew I would be arriving late, (5/13/16) so around 5pm I called Provo Marriott and let them know I would be arriving very late. I spoke with a woman at the desk. She found my reservation and said she would put a note on it, so the staff would have the room ready for my late arrival. I arrived... More 

Helpful?
2 Thank JeannieQueenie
Martin M, Manager at Provo Marriott Hotel & Conference Center, responded to this review

JeannieQueenie, I am so sorry for your experience. My team had informed me of the issue at check in and I attempted to contact you myself while you were still a guest at the hotel. I completely understand the frustration with the cold shower, is there anything worse? Please never hesitate to contact us at any hour to allow us... More 

Orinda, California
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 21, 2016

We were in town for an event at BYU. We stayed at the Marriott Hotel and Conference Center. Excellent stay. Ordered food from room service which was very good. Our Hotel was on the top floor with a lovely view of the mountains and Provo. Very Nice pool. Central location so easy to walk for shopping and restaurants. Large parking... More 

Helpful?
Thank nametaken5
Arizona
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed May 7, 2016

Nice hotel, with an attached 8-story parking garage…WITH A NON-FUNCTIONING ELEVATOR. Seriously? I went out to get my car this morning and was surprised to see an "Out of Order" notice taped to the elevator. I went back inside and asked the bellman - who did not even know. So, I climbed the stairs to the top, where my car... More 

Helpful?
2 Thank AZwanderlust
Martin M, Manager at Provo Marriott Hotel & Conference Center, responded to this review

Thank you for your review and feedback. The timing on the parking garage elevator going down could not have been worse, and I am very sorry for how it clearly affected your overall stay. With these types of situations I want to assure you that our sense of urgency to get the issue corrected is of the highest level. While... More 

Columbus. Ohio
Level Contributor
255 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed May 4, 2016

We were in town for 1 night. We FedEx'd a box to the hotel and had confirmation that it was delivered the morning of our arrival. However, the staff could not locate it. They went above and beyond the call--especially Zach--to find it. 7 hrs later, Zach told us he had located the box--well past when he was scheduled to... More 

Helpful?
Thank peebs777
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Provo Marriott Hotel & Conference Center

Address: 101 West 100 North, Provo, UT 84601
Location: United States > Utah > Wasatch Range > Provo
Price Range: $172 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Provo Marriott Hotel & Conference Center 3*
Number of rooms: 330
Reservation Options:
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Also Known As:
Provo Marriott Hotel Provo
Marriott Provo
Provo Marriott Hotel & Conference Center Utah
Hotel Style:
#5 Business Hotel in Provo
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