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Courtyard Provo

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Courtyard Provo
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119 Reviews from our TripAdvisor Community

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Showing 116: English reviews
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Los Angeles, California
Reviewed 5 weeks ago via mobile

I am a Gold Marriott member which obviously means you get the nightmare room here. I was first given an assessable room-which I had to come back and change. Next I was given a room on the second floor which had a clogged bathroom. The engineer came and fixed it but the toilet was running. I called again and they...

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1Thank CJU123
Salt Lake City, Utah
Reviewed February 8, 2017

I typically stay at Marriott properties so I know what I'm getting. However, this visit and the crew at the Provo Courtyard were TOP SHELF. The assistant GM and front desk staff, particularly Savanna Neri, were extraordinarily helpful and friendly. They were very attentive to me and bent over backward to ensure my experience at check in was quick, welcoming,...

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Thank jrush2017
Reviewed January 20, 2017

I am a loyal Marriott Gold Level member which only got me possibly the worst room in the hotel. The tub leaked all night, the sink drained really slow and needed to be unclogged, and the wallpaper near the toilet looked like - well, someone missed the toilet. Not wanting to stay there again.

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Thank Patty B
Ron H, Manager at Courtyard Provo, responded to this review

Dear Patty B, Thank you for taking the time to complete the Trip Advisor Guest Review Regarding your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the bathroom being in such poor condition...

Reviewed January 10, 2017

King bed that was clean, in good repair and firm. Room was comfortable, clean, etc. It was below zero outside but the room temperature was easy to control. The TV had some issues losing signal once in a while but I did not report it so I don't know if it was just the room. There was not much snow...

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Thank Michael W
Mount Airy, North Carolina
Reviewed January 6, 2017

During my visit, there was a TON of snow that came through! I was not looking forward to going out to my car the next morning but when I did, I was met by a red nosed, smiling employee who offered to brush my windshield/door off for me! Staff was kind and helpful, and was quick to act on my...

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Thank robbobert92
Reviewed January 4, 2017 via mobile

I stayed here with my family and it was fantastic. The staff was super friendly and responsive when I asked for more towels and sheets, the pool is open 24/7 which my younger siblings loved, and their Bistro serves these amazing signature burgers with their own special sauce! I've stayed at other Marriotts before but this one really lives up...

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Thank Rotchawk
Tyler W, Manager at Courtyard Provo, responded to this review

Dear Rotchawk, Thank you for sharing your experience at the Courtyard Provo on Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate...

Houston, Texas
Reviewed December 12, 2016

A beautiful hotel for the price range, and the lobby and rooms are great. Excellent front desk service. The bistro employees need some work, though. They are extremely slow, and two days of the 3 I was there, they forgot or got my breakfast order wrong. They also told my colleague the oatmeal machine was working, then after waiting 20...

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Thank afox98
Tyler W, Manager at Courtyard Provo, responded to this review

Dear afox98, Thank you for your recent review of the Courtyard by Marriott - Provo. We appreciate your feedback regarding our Bistro. Your comments have been shared with the Bistro Staff in order to improve speed and efficiency. We've corrected the problem with the oatmeal machine. Next time you are in town, we'd love to be your choice of hotel!...

Provo, Utah
Reviewed November 27, 2016 via mobile

I found the Courtyard impeccable in cleanliness and charm. It has been totally refreshed with new furniture and carpet. The staff was very helpful social. I look forward to my next visit. It also is the closest lodging to BYU.

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Thank glen o
Idaho Falls, Idaho
Reviewed November 13, 2016

I am a Marriotts reward member and stay at all types frequently--I have never had a bad experience at any of their hotels, until this weekend. Upon arrival to the room we were met with an odor that was so bad we knew we could not stay in the room. As we worked things out with the front desk we...

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1Thank tsyancey
Twickenham, United Kingdom
Reviewed November 13, 2016

Rooms are great and staff are friendly but our stay was just a bit odd. When we arrived we were asked why anyone would come to Provo, and when we asked about the restaurant the reception staff said it was fantastic, although when we tried to order about half the things werent available. We tried to have a drink before...

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1Thank AndyW_UK
Ron H, Manager at Courtyard Provo, responded to this review

Thank you for taking the time to complete the TripAdvisor guest review in regards to your recent stay at the Courtyard Provo. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the poor customer service that you received...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
It's a new stay at the Provo Courtyard by Marriott. Nestled against Brigham Young University, we are ideal for events like BYU Football games, BYU Education Week, and Stadium of Fire. Enjoy our new in lobby Bistro equipped with Starbucks Coffee and evening drinks. Our complimentary local shuttle will take you where you need to go, whether for business or pleasure. The Provo Courtyard offers 99 deluxe guest stylish rooms, a year-round indoor swimming pool with open-air accessibility, hot tub, fitness center, full-service restaurant, and conference facilities. Enjoy award winning guest service at this Provo hotel which is ideally situated offering easy access to dining, shopping, and recreational activities like Sundance Ski Resort, Rock Canyon, fly-fishing, and mountain climbing. In addition to Oregano Italian Kitchen and the Courtyard Bistro, which are connected onto the hotel, there are many dining options within walking distance. ... more   less 

Additional Information about Courtyard Provo

Address: 1600 North Freedom Boulevard (200 West), Provo, UT 84604
Location: United States > Utah > Wasatch Range > Provo
Price Range: $110 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Provo 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Courtyard Provo Hotel Provo
Provo Courtyard
Provo Marriott
Courtyard Provo Utah
Hotel Style:
#3 Business Hotel in Provo
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Provo staff and other travelers.
2 questions
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Questions? Get answers from Courtyard Provo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms facing the east have a GREAT view of the mountains! Beautiful!”
 of 5 bubbles robbobert92, Jan 6, 2017 | Read review
“Be specific to Staff where you want to be and check regarding Breakfast etc”
 of 5 bubbles cathiemcgregorc, Oct 1, 2016 | Read review
“Don't be on the first floor with a view of the parking lot.”
 of 5 bubbles kathleent235, Sep 19, 2016 | Read review
“Don't plan on getting the room you reserved!”
 of 5 bubbles BenK798, Apr 25, 2016 | Read review
“We had a downstairs room and it seemed pretty quiet.”
 of 5 bubbles troyh2013, Mar 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question