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Courtyard Provo

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Courtyard Provo
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99 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I'm a Marriott Rewards member and stay at Marriott locations on nearly all of my frequent travels, though I rarely stay at Courtyard because I prefer locations offering an inclusive breakfast. Given I was checking out obscenely early in the morning before breakfast would be served, I decided to give this Courtyard a try and was pleasantly surprised. The front... More 

Helpful?
Thank Adam R
OKC
Level Contributor
121 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is in a convenient location, and bears the Marriott name that usually means some level of service and quality, but we were underwhelmed. The room was clean and in good repair. Things in the room worked fine, but the shower never got hot. At best it was tepid. When we asked about this the first day, nothing happened.... More 

Helpful?
Thank Lewis H
Ron H, Manager at Courtyard Provo, responded to this review

Dear Lewis, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Provo. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the lack of hot water... More 

Provo, Utah
1 review
1 of 5 stars Reviewed June 21, 2016

The location is convenient for my job. That's about all the good I can say about this Courtyard. I decided to join The Marriott Club so I know that I will get a clean nice room, being able to eat and have a glass of wine with out leaving the hotel and in a good location. My company supports the... More 

Helpful?
Thank reflection2016
Ron H, Manager at Courtyard Provo, responded to this review

Thank you for taking the time to completing the TripAdvisor review in regards to your recent stay at the Courtyard Provo. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all of the maintenance and cleanliness issues that... More 

Seattle, wa
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 17, 2016

We stayed here as a family of four (two adults and two young children) during a sports meet at BYU. Getting back and forth was easy and took only a few minutes, but was too far to walk. The room was nothing special--two queen beds in one pretty small room, but it was clean and quiet. The kids liked the... More 

Helpful?
Thank Arty A
Ron H, Front Office Manager at Courtyard Provo, responded to this review

Dear Arty, Thank you for taking the time to fill out the Tripadvisor online survey regarding your recent stay with us. I am glad to hear that you enjoyed your stay with us and would be willing to stay with us again in the future. I apologize about the limited staff in our Bistro and we will be working to... More 

Idaho Falls, Idaho
Level Contributor
337 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed May 8, 2016 via mobile

We enjoyed our stay at the Courtyard Marriott. We booked a larger room with two queens and a pullout couch. It was spacious and worked great for us. Unfortunately the hotel was overbooked the second night and we had to switch rooms. I still don't understand how that got messed up. Overall the hotel was a good option and I... More 

Helpful?
Thank JD-70point3
Level Contributor
134 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed May 2, 2016

Stayed here last week for BYU Women's Conference. I believe this hotel is the closest to campus. The Springhill Suites is next door. Both share a parking lot. The Springhill is newer and a bit nicer. The Courtyard is typical Courtyard, nothing special. Staff are very nice. Used the shuttle service to go to conference the last day. They dropped... More 

Helpful?
Thank Sundance1
Ron H, Manager at Courtyard Provo, responded to this review

Dear Christine, Thank you for taking the time to complete the trip advisor survey in regards to your recent stay at the Courtyard Provo. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not coming to pick you... More 

Henderson
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed April 25, 2016

Booking my trip 4 months early and my reservation was not accurate. Staying with my daughter and needed a double bed room and received a king. No compensation or resolution offered, just a "tough luck" type of attitude given. You would think there is a program that tracks rooms available and reserved to avoid this. (yes, I know there is... More 

Helpful?
1 Thank Benjamin K
Tyler W, Manager at Courtyard Provo, responded to this review

Dear Benjamin, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard Provo. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the mix up with your... More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 9, 2016 via mobile

The remodeled lobby is lovely, and the employees were great, but the rooms were in very bad need of a remodel. The wallpaper was peeling, the lamp shades were broken, and it was definitely still in the older Courtyard decor. The room was not very clean either - walls and floor in the bathroom were noticeably dirty and the walls... More 

Helpful?
Thank Emily P
Tyler W, Manager at Courtyard Provo, responded to this review

Dear Emily, Thank you for taking the time to complete a Trip Advisor Review in regards to your recent stay at the Provo Courtyard. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of your room.... More 

Mapleton Utah
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed March 29, 2016

We had a gift certificate we had to use by 3-31-16. I booked ahead of time and upon arriving it was a new employee and he didn't know how to access the certificate. He said he would take care of it later. Later turned into 4 hours. I had to pressure him a bit, (he wanted to wait until the... More 

Helpful?
Thank Troy H
Tyler W, Manager at Courtyard Provo, responded to this review

Troy, Thank you for sharing your experience at the Courtyard Provo through Trip Advisor. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. Thank you for your feedback regarding gift certificates, it has given us a great opportunity to train with our associated on property. With a spirit to serve,... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 7, 2016 via mobile

I'm in Provo monthly for business and this hotel has become my "go to" hotel. Great rooms, clean, new looking, good staff. I'm typically upgraded even though I'm only gold elite and not platinum. I typically don't use the pool or anything so I can't really speak to that.

Helpful?
Thank Josh R
Tyler W, Guest Relations Manager at Courtyard Provo, responded to this review

Dear Josh, Thank you for sharing your experience at the Courtyard Provo on Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Marriott Rewards Gold Member, your feedback will be shared with the team to continue to inspire... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
It's a new stay at the Provo Courtyard by Marriott. Nestled against Brigham Young University, we are ideal for events like BYU Football games, BYU Education Week, and Stadium of Fire. Enjoy our new in lobby Bistro equipped with Starbucks Coffee and evening drinks. Our complimentary local shuttle will take you where you need to go, whether for business or pleasure. The Provo Courtyard offers 99 deluxe guest stylish rooms, a year-round indoor swimming pool with open-air accessibility, hot tub, fitness center, full-service restaurant, and conference facilities. Enjoy award winning guest service at this Provo hotel which is ideally situated offering easy access to dining, shopping, and recreational activities like Sundance Ski Resort, Rock Canyon, fly-fishing, and mountain climbing. In addition to Oregano Italian Kitchen and the Courtyard Bistro, which are connected onto the hotel, there are many dining options within walking distance. ... more   less 

Additional Information about Courtyard Provo

Address: 1600 North Freedom Boulevard (200 West), Provo, UT 84604
Location: United States > Utah > Wasatch Range > Provo
Price Range: $128 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Provo 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Hotels.com, TripOnline SA, Hotwire, Travelocity, Booking.com and Priceline so you can book your Courtyard Provo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Provo Hotel Provo
Provo Marriott
Provo Courtyard
Courtyard Provo Utah
Hotel Style:
#3 Business Hotel in Provo
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