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Fairfield Inn Provo

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Fairfield Inn Provo
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156 Reviews from our TripAdvisor Community

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Showing 154: English reviews
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel has the best staff a convenient location and super clean rooms. Breakfast was delicious and had a full variety. The front desk was very helpful in recommending choices for dinner. I will definitely be returning to this property!

Helpful?
Thank kbtravemz
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for your kind comments. We pride ourselves on making sure that each guest has an exceptional experience while staying here. I will share your comments with my staff to help encourage them in maintaining our goal of Great Customer Satisfaction. I hope you have a wonderful day! Chad Sorensen General Manager Fairfield Inn by Marriott Provo 801-377-9500 More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Starting off with front desk guy when I checked in was fantastic and informed me of local eating choices. Once I arrived in the room I quickly saw that the housekeeping staff does a fantastic job the room was super clean. Breakfast in the morning tasted delicious. Check out was quick and efficient.

Helpful?
Thank KnightGuy13
Chad S, Manager at Fairfield Inn Provo, responded to this review

I'm glad that you enjoyed your stay with us. We strive to give each guest an exceptional experience. I will pass along your comments to my staff to encourage them to keep doing a fantastic job. Thank you I hope you have a wonderful day! Chad Sorensen General Manager More 

Tampa, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is amazing!! Check is was a breeze. Brock was so pleasant. The staff was very friendly and accommodating. I am traveling with a company and was under the impression I was to receive that company's rate. Unfortunately when I received my bill I noticed I was charged the regular rate. I asked to speak with the General Manager... More 

Helpful?
Thank anastasiatravels
Chad S, Manager at Fairfield Inn Provo, responded to this review

I'm glad to hear that we were able to help you with your bill. We pride ourselves on our 100% Satisfaction Guarantee. If your travels ever bring you thins way again I hope you chose to stay with us again. Thank you for your kind comments and I will pass them along to my staff. I hope you have a... More 

Redondo Beach, California
Level Contributor
229 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I arrived via UTA FrontRunner from SLC on Thursday evening 09/08 - Supervisor and part time shuttle driver Megan picked me up from UTA Provo train station and she was an 'ANGEL' in the truest sense. As I entered the lobby - I noticed my name listed under Elite members of Marriott (a nice touch) and was checked in by... More 

Helpful?
Thank goriajk
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for the Five Claws up. We were more than happy to assist you during your stay and I enjoyed talking to you about College Football. I'm extremely happy that all of my staff were professional and courteous. We strive to give each guest an exceptional experience while staying with us. I am sorry to hear that your trip... More 

Henderson, Nevada
Level Contributor
278 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Easy exit of I-15. Room was clean and roomy, Staff was very friendly. Breakfast was vey good. Located near other hotels so it was very quite at night. Right across the street from a Mall with Penny's, Sears, and Dillards.

Helpful?
Thank Clifford L
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for sharing your experience at the Fairfield Inn Provo through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and... More 

Rigby, Idaho, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

I had a great experience at this hotel! The facility was clean, breakfast was great and the staff was very conscientious and helpful. On the first day, management called my room to see if everything was as expected. I had a small room but didn't mind since I was by myself. Looking at the room map, there are different sizes,... More 

Helpful?
Thank Lisa H
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for sharing your experience at the Fairfield Inn Provo through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and... More 

Orangevale, California
Level Contributor
331 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We have stayed here many times over the years visiting our kids who live in Provo and this time was by far the biggest disappointment. The hotel recently underwent a make over but we couldn't see it. Halls, carpets, walls were dirty and needed to be vacuumed. Our key never seemed to work on the outside door and the housekeepers... More 

Helpful?
1 Thank NorCal-traveler08
Chad S, Manager at Fairfield Inn Provo, responded to this review

Thank you for sharing your experience at the Fairfield Inn Provo through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and... More 

Minnesota
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed July 18, 2016

I'd guess than any good reviews from this hotel came from employees or family members. The carpet is beyond filthy both inside the rooms and in the common areas. The website shows pictures making the rooms appear to look updated but it's only the entertainment center that holds the tv. I will never stay in a Fairfield Inn again. I... More 

Helpful?
1 Thank travelers46
Trevor D, Manager at Fairfield Inn Provo, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Provo. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condition of the carpets. We... More 

San Antonio, Texas
Level Contributor
6 reviews
4 of 5 stars Reviewed July 13, 2016

Fourth of July weekend trip to Provo. Hotel is older facility but has been refurbished recently. Our room was in excellent condition. Bed reasonably comfortable. Bathroom clean; sink, shower, toilet all worked properly, in good repair. No cracked tiles, mold, or gaps in caulking. Usual toiletries furnished. Extra towels and washcloths (thank you!). Free parking on site, but it filled... More 

Helpful?
Thank Matt C
Trevor D, Manager at Fairfield Inn Provo, responded to this review

Thank you very much! Our parking lot can get cramped on busy nights, I'm glad it didn't impact your stay too much! More 

Level Contributor
213 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

The hotel rooms are fine with good comfortable beds, a good standard of cleanliness. I imagine some of the poorer reviews stem from bathrooms maybe needing an update but again - clean and white soft towels. The major plus point was the service which was a great help and so friendly and welcoming. A hotel relies on its reputation and... More 

Helpful?
Thank teresa W
Trevor D, Manager at Fairfield Inn Provo, responded to this review

Thank you for your feedback. I will share your information with our staff to help them in ensuring that every guest that stays with us has an exceptional experience. If your travels bring you back this way again, I hope you choose to stay with us again. Bests~ More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located off I-15 for easy access, we are ideal for weddings and family reunions, business groups & athletic teams. Only 5 minutes away from Brigham Young University and Utah Valley University. Seven Peaks year round ice arena and summer water park are only 2 miles away. Want some outdoor fun? Sundance Resort is just a 13 mile drive up Provo Canyon. You'll also enjoy seeing Bridal Veil Falls and the Provo River. Who wants to shop? We're across the street from Provo Towne Centre Mall. We are only 5 miles away from most area athletic events and conferences. Complimentary WiFi high-speed Internet throughout the hotel. Always fresh and clean rooms, exceptionally comfortable beds. We offer daily a complimentary deluxe hot breakfast that includes: freshly brewed coffee, hot waffles, cereals, fresh fruit, and much more. At the Fairfield Inn in Provo, you're our #1 priority. We promise you'll be satisfied or we'll make it right. That's our commitment to you. Ask us about The Fairfield 100% Guarantee.™ ... more   less 

Additional Information about Fairfield Inn Provo

Address: 1515 S University Ave, Provo, UT 84601-5962
Location: United States > Utah > Wasatch Range > Provo
Price Range: $110 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Provo 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Fairfield Provo
Provo Fairfield Inn
Fairfield Inn Provo Utah
Hotel Style:
#4 Family Hotel in Provo
#6 Business Hotel in Provo
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