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Residence Inn Provo

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#2 of 20 Hotels in Provo
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Residence Inn Provo
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282 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Tulsa, Oklahoma
1 review
Reviewed 2 days ago NEW

Just stayed in a big city Hyatt and it was less comfortable. Lovely big room. Judith is excellent, an very good cook and lovely person. The living room, kitchen, bed, microwave, and generally quiet, elegant room is a real pleasure.

Helpful?
Thank Xolotl_Odonoju
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for the wonderful comments. We are delighted to hear that you were so comfortable at our hotel. I agree that Judith is fantastic! She is very hospitable. Thanks for staying and we hope to see you in the future! Travel safe. More 

Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 days ago NEW

I'd look elsewhere if you have a pet. We were told that there would be a $100 non-refundable deposit for one cat. The room was only $95 so it would have cost my old cat more to stay than my wife and I. We were very disappointed because after reading all reviews on TripAdvisor this was our number one pick.... More 

Helpful?
Thank Matthew G
Hank V, General Manager at Residence Inn Provo, responded to this review

I apologize for the confusion, our pet deposit is actually just $30 per night with a maximum of $100. Travel safe. More 

Albuquerque, New Mexico
2 reviews
Reviewed 2 weeks ago

We made reservations with this Residence Inn through Expedia. Unfortunately, our Visa expired before the date of the actual stay. This complicated the reservation. However, thanks to the hotel staff, Kylee, at the front desk, we were able to get it straightened out. We appreciate her help plus have found the rest of the staff here to be great.

Helpful?
Thank AFC001
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for the great review! We agree that our staff, especially Kylee, is great! I'm glad to hear that they were able to impact your stay in a positive manner. We hope to see you again in the future. Travel Safe! More 

Mapleton, Australia
1 review
Reviewed 4 weeks ago

A few students and myself visited the Residence Inn to spend time with foreign exchange students before the left to go home to Japan. The staff went above and beyond to assist us in this visit. Kylee was working at the front desk and in between juggling her many other tasks that night she was able to help us meet... More 

Helpful?
Thank mgjohnsonfam
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for this great review! I agree that Kylee and Andrew are both great hosts. I'm happy to hear that they contributed to your stay. We enjoyed having your group stay with us, and hope to see you all again in the future. Travel safe! More 

1 review
Reviewed 4 weeks ago via mobile

We were there to meet some foreign exchange students, and the staff was excellent! They have what Bill Marriott called "the spirit to serve", and one associate in particular was extremely kind. Her name is Kylee, the front desk agent, and she was outstanding! This is a true Marriott hotel, and the service is comparable to a JW Marriott. Thank... More 

Helpful?
Thank Andre O
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your 5 star review! I agree that Kylee is extremely kind. She consistently goes out of her way to make a memorable experience for our guests! I'm happy to hear that she made a difference during your stay with us. I will make sure she sees your kind words and knows that her efforts don't go unnoticed.... More 

1 review
Reviewed 4 weeks ago

Just wanted to say that after staying at this hotel for more than a month for business, I truly felt like it was home. Everything is always clean and perfect and on time and the best part is that the staff are truly amazing and they go out of their way to help their guests whenever possible. Kylee took time... More 

Helpful?
Thank Josh C
Hank V, General Manager at Residence Inn Provo, responded to this review

Wow! Thank you for such a great review. I couldn't agree more about the staff! They are truly exceptional and they are what makes us stand out as an exceptional hotel. We enjoyed hosting you as our guest and look forward to an opportunity to host you again in the future. Travel safe! More 

San Francisco, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 26, 2016

I stayed here because it was close to my business meetings. I found it to be perfect in meeting my needs. clean rooms, very pleasant staff, small but functional gym and pool, hot breakfast and even a mangers reception with real food. comfortable beds, and easy parking too.

Helpful?
Thank Hagit G
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your review! I'm pleased to hear that you found our hotel be "perfect" for your business trip. We hope to see you again in the future. Travel safe. More 

1 review
Reviewed October 17, 2016

I've stayed at many many Marriott Properties, and have come to expect great hotel rooms and great service. So this was no surprise. But I've never stayed at a property which offered not only a wonderful breakfast, included in the price, but a wonderful light supper. Tonight I had the wonderful surprise of enjoying a very special treat. Along with... More 

Helpful?
Thank L_fBso
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for such a great review! I'm very happy to hear that you were able to take advantage of our many food offerings, and I'm even happier to hear that you enjoyed it so much! Judith is great and she puts so much time and effort into making sure the food is great. She will be delighted to see... More 

1 review
Reviewed October 17, 2016 via mobile

I have two babies. Sean set up both cribs, and helped move our luggage into the room. He went above and beyond! Courtney was also very helpful and courteous at the front desk. I love this location. It's an easy access to BYU campus, but also a 5-8 minute drive to the freeway.

Helpful?
Thank Sarah W
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your 5 star review! I agree that Sean and Courtney are great associates! I'm glad to hear that they had an impact on your stay. Travel safe! More 

Illinois
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed October 17, 2016

Our room smelled like someone had cooked onions in it, (which is possible with the full kitchen). Unfortunately, the smell remained throughout our stay. Interestingly, the hallway smelled fine. The staff were friendly and nice.

Helpful?
Thank gingertoo
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your review. I'm sorry to hear of the issue you experienced with the smell in your room. We work hard to removed smells from previous guests every time someone checks out. Clearly we missed that mark during your stay and for that I apologize. We hope to have an opportunity to regain your confidence if you future... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Provo

Address: 252 W 2230 N, Provo, UT 84604-1513
Location: United States > Utah > Wasatch Range > Provo
Price Range: $100 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Provo 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Residence Inn Provo Hotel Provo
Provo Residence Inn
Residence Inn Provo Utah
Hotel Style:
#2 Family Hotel in Provo
#2 Business Hotel in Provo
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Provo staff and other travelers.
4 questions
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Questions? Get answers from Residence Inn Provo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Nice gas fireplace in room. Well stocked kitchen.”
 of 5 bubbles AFC001, 2 weeks ago | Read review
“all floors all rooms seem great to me”
 of 5 bubbles 706joshc, 4 weeks ago | Read review
“The 2-bedroom suites are amazing!”
 of 5 bubbles JennyWenny71, Jul 28, 2016 | Read review
“Get close to laundry on first floor near front of property”
 of 5 bubbles 408julief, Jun 14, 2016 | Read review
“Rooms are very Quite and neat, and lot of sunshine inside the room”
 of 5 bubbles 940chandras, Jun 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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