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Residence Inn Provo

#3 of 20 Hotels in Provo
Certificate of Excellence
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252 West 2230 North, Provo, UT 84604
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258 Reviews from our TripAdvisor Community

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Showing 255: English reviews
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The folks here at the Residence Inn go out of their way to make your stay comfortable. Eva in the breakfast room does an awesome job each and every morning. Also the Social Hour she goes out of her way to do things for you and everyone. She has a very enthusiastic attitude and it shows and rubs off on... More 

Helpful?
Thank Denise S
Hank V, General Manager at Residence Inn Provo, responded to this review

Hello, Thank you for taking the time to write such a great review! I completely agree that Eva and Chad are great assets to the hotel. I'm so happy to hear that you consistently have a good experience when staying here. We can't wait to see you again in the future. Travel Safe! More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Excellent customer service provided by Eva and Judith in the breakfast room :) And overall the staff was professional and charming. The amenities (pool and gym) were in good conditions and I enjoyed playing in the basketball court .

Helpful?
Thank Ivan C
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your great review. I agree that Eva and Judith provide excellent service. I'm glad to hear that you were able to take advantage of our many other amenities. Travel Safe! More 

Saint Paul, Minnesota
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were on a cross country road trip and planned to take an extra day in Utah. We wanted have a day to enjoy the sites, take a break from the road and celebrate our son's birthday. We specifically planned this stop around his birthday so we could have a fun family day and birthday celebration? We booked a 2... More 

Helpful?
Thank Chloe1834
Hank V, General Manager at Residence Inn Provo, responded to this review

I am terribly sorry to hear of your negative experience. I can confidently assure you that it is not a common occurrence, but a very rare and isolated incident. We would love to have an opportunity to regain your confidence. Please feel free to contact me directly so that I can personally invite you back and ensure the experience is... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Anytime I need assistance she never hesitates to assist me. The stay here has been great! I will be leaving soon but she has definitely made my stay great! Sweetest young lady ! There's a guy there in the wee hours of the morning there also.. He's awesome as well when I figure out your name young man I'll make... More 

Helpful?
Thank Ayeshalia H
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for the nice review! We agree that Cassie is awesome! I'm glad to hear that she made an impact during your stay. Hope to see you again in the future. Travel safe More 

Renton, Washington
1 review
3 of 5 stars Reviewed 3 weeks ago

I have been coming to Residence Inn Provo to visit my daughter. We go to breakfast and I am always greeted with a friendly smile and hug from Eva! Eva always go out of her way to be helpful! A Big Thank You to Eva for making my mornings!!!

Helpful?
Thank cherylpalmerone
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your review and your kind words about Eva. She is a great asset to the hotel! More 

Brisbane, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Ive stayed here quite a few times over the last 10 years and it has always been most enjoyable.....comfortable rooms and good breakfast facilities..this time it was fully refurbished...the rooms, reception and kitchen. Also has indoor pool and laundry.

Helpful?
Thank Kerry C
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your kind words. We are very happy to hear that you enjoyed your stay! We hope to see you again in the future. Travel safe. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

1. Hotel room is good . 2. Breakfast and evening snacks are also good specially very well served by Eva,she is always welcoming and greets with a smile and takes care of any small requests we have. 3. House keeping is also very prompt and timely ,there are some very hard working staff like Candy.

Helpful?
Thank Debashree c
Hank V, General Manager at Residence Inn Provo, responded to this review

Hello, Thank you for the great review. I'm glad to hear that you enjoyed your stay and that some of our amazing hosts were able to impact your visit! Travel safe! More 

Level Contributor
3 reviews
4 of 5 stars Reviewed June 14, 2016

The hotel is very clean, and up to date. Grounds are very well kept. Location is great; plenty of restaurants nearby. Hotel staff was friendly. If you here for some time, you may want to strategically get close to the laundry room as is was quite far from our room. Bed was very comfortable, slightly on the soft side, but... More 

Helpful?
Thank Julie F
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for choosing our hotel. We're happy to hear that you enjoyed your stay and that our location and amenities met your needs. Hope to see you in the future. Travel Safe! More 

2 reviews
5 of 5 stars Reviewed June 12, 2016

Hotel Rooms are very neat and Clean, Wi-fi Connectivity is very good , Importantly the the complimentary Break fast and Evening Snacks are very good, the staff at Breakfast and snacks are very polite, good and we have lot of options like Vegetarian and Non-Vegetarian. Food services staff is good and especially like "Eva" is Excellent in Welcoming, Multilingual and... More 

Helpful?
Thank Chandra S
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you so much for this great review! We think Eva is great too. We're glad that your were able to take advantage of our many complimentary food options. Hope to see you in the future! Travel safe. More 

1 review
5 of 5 stars Reviewed May 23, 2016

The people here were so kind, I am so happy to have had a nice place to be. Cassie, Jill and Neal were AMAZING! My door was broken and I had quite a time getting it fixed. Cassie didn't stop until she made sure maintenance was on the job. Her warm smile made my day! Jill was great and always... More 

Helpful?
Thank Antoinette L
Hank V, General Manager at Residence Inn Provo, responded to this review

Thank you for your 5 star review! I'm so happy to hear that you had such a great time and that many of our amazing staff were able to make it memorable for you. Thank you for choosing our hotel and we all hope to see you in the future. Travel Safe! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Residence Inn Provo

Address: 252 West 2230 North, Provo, UT 84604
Location: United States > Utah > Wasatch Range > Provo
Price Range: $121 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Provo 3*
Number of rooms: 114
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Also Known As:
Residence Inn Provo Hotel Provo
Provo Residence Inn
Residence Inn Provo Utah
Hotel Style:
#2 Family Hotel in Provo
#2 Business Hotel in Provo
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