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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 06/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Chateaux Deer Valley
Updated 06/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 62 in Park City
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.4
Travelers' Choice
A stunning hotel in the Rocky Mountains, The Chateaux Deer Valley is a Forbes four-star resort with unmatched year-round activities and amenities in Park City.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Free shuttle or taxi services
Valet parking
Wifi
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Ski rentals
Ski school
Skiing
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun terrace
ATM on site
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Kitchenette
Microwave
Flatscreen TV
Private balcony
Room service
Safe
Iron
Refrigerator
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Romantic
Languages Spoken
English, Spanish
Hotel links
Location
Full view
39Car recommended
Grade: 39 out of 100
157Restaurantswithin 5 miles
77Attractionswithin 5 miles
Contact
7815 Royal Street East, Park City, UT 84060
Getting there
Rental CarsSee rental cars from $50/day
827Reviews22Q+A100Room tips
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Most Recent
We absolutely LOVED our 3 night stay at The Chateaux! The hotel and room were very comfortable so convenient for skiing at Deer Valley. Just a short walk and we were on the lift. The hotel service and staff were exceptional!. Hawkeye always had a friendly greeting from the front desk and Kade greeted us each morning for breakfast at Cana. Shuttle rides with Alex, Nick & Brian quickly took us anywhere we wanted to go in the Park City area. We will definitely be back!!
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Date of stay: April 2022
Rooms
Service
Helpful
Response from Stein Collection, Owner at The Chateaux Deer Valley
Responded 4 weeks ago
Hello Ann D, On behalf of our entire team, thank you for staying with us. It is our sincere hope to welcome you back again.
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The good - Was in a 3 bedroom suite. Furniture was very nice, large kitchen, living room, spacious bedrooms, each with a private bathroom. Great location. Able to rent skis, walk across the street and get on the lift. Could have easily slept 7 (have a Murphy bed as well). The not so good - We were told when we scheduled it months in advance that the pool area may not be ready yet. They haven't even broken ground. The view from our suite (and half the hotel) overlooked what will be the future area, which is a mess right now. Given access to the spa across the street, though had to request it for our group (otherwise guests can use the outdoor hot tub and pool at the other hotel but not the spa). Thermostat in multiple rooms did not function properly. One of my friends was in the other wing accessible through the garage. Had an outside door to their building that was left open. When they expressed safety concerns, were told that it had to stay open 24x7 for construction access. At breakfast, have a buffet but against policy to take a plate back to your room, have to eat there. Not sure the logic with that when we had a full kitchen and dining table. At the bar, different policy depending on time. Sometimes (earlier especially) will let you drink but ask that you look at a menu. Other times, have a one drink max if you don't order food. Other times, will not serve you unless you order food. Said it was a state law but the hotel across the street had no problem serving us drinks. Check in staff not the most friendly. Probably would not go back.…
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Date of stay: March 2022
Location
Service
Sleep Quality
Room Tip: Request a room that doesn't overlook the construction area (which is half the hotel)
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Helpful
Response from Stein Collection, Owner at The Chateaux Deer Valley
Responded Mar 11, 2022
ScottG: Thank you for your recent stay and for providing feedback. Please accept our apology for the inconsistent lobby/bar communications. Improvements have been implemented based upon your comments. Additionally, the renovation project of the pool, courtyard and fitness area has had supply chain issues affecting the construction timeline. Current projections for completion are spring. Please share your email with us. We would like to provide you a good-will gesture to experience these new amenities if a return to Deer Valley is a consideration. Please use: marketing@steinlodge.com Kind regards.
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We loved everything about our stay at The Chateaux Deer Valley. We stayed in the room with the Murphy bed which was very comfortable. The room was very spacious and felt more like a condo. The best part was we were able to walk across the street and hop on a lift. We would ski until lunch then come in to eat before going back out to ski some more. We were able to rent our skis in the lobby which was great. We had room service from Cena one night and the pizza was great. They had live music for Apre ski one day so we were able to relax by the fire and listen to music. I would suggest requesting to be in the main hotel. Highly recommend the Chateaux!!
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Date of stay: January 2022
Location
Service
Sleep Quality
Room Tip: request to be in main hotel
See more room tips
1 Helpful vote
Helpful
Response from Stein Collection, Owner at The Chateaux Deer Valley
Responded Jan 27, 2022
355megr: Thank you for selecting The Chateaux for your ski trip. It means the world to us that you took time to share your comments too. It is our sincere desire to welcome you back again, soon.
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Unimpressive experience and definitely not worth the money. Check in staff were unfriendly and unhelpful. Room located in a second wing-- that means you have to walk through the underground parking garage to get to the elevator. Our first room was on the second floor and the windows were 50% blocked with snow. We requested a new room and all they could do was put us one floor up in the same building. It was a slight improvement. Morning buffet included. Good selection and quality of food. Turndown service was a nice touch- comes in handy when they seem to forget to service the room during the day. Thermostat did not function in the room. Room refrigerator also did not work.
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Date of stay: January 2022Trip type: Traveled
Room Tip: Request room accessible from lobby
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Helpful
Response from Stein Collection, Owner at The Chateaux Deer Valley
Responded Jan 18, 2022
Larryd0747LC: Thank you for providing feedback on your recent visit. As I read your comments, sadly, it is obvious that we did not deliver. Please accept our apology for the poor performance. If you would consider a sincere good-will gesture seeking your return and additional commentary, please send us an email to marketing@steinlodge.com. We appreciate this opportunity to improve. Kind regards, Stein Collection
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I hosted my company's retreat at the Chateaux Deer Valley this past week and had an experience above and beyond my expectations. From check in, to rooms, drinking, and dining - everything was perfect. I cannot say enough about the professionalism and true hospitality spirit of this team. Planning our event was easy and communicative, and execution was seamless. Will definitely be back with my family/friends ASAP!
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Date of stay: December 2021Trip type: Traveled
Service
Helpful
We were in a 1 bedroom room/condo, (2) fireplaces -- bedroom and living room. Wonderful location -- beautiful room, furniture, deck and kitchen -- high end appliances. Very spacious. Free shuttle to main street Park City.
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Date of stay: October 2021
Cleanliness
Service
Helpful
We were in a studio with a Murphy bed. We thought it was awesome, even with the courtyard being under construction. Turn down for the bed was offered and not needed. The kitchen was amazing. Lots of room for relaxing. The bathroom is small, but not an issue. Breakfast buffet was really nice and ALL people were very friendly. One can always nitpick, but overall would stay here again with pleasure and without researching another place to stay
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Date of stay: September 2021
Location
Cleanliness
Service
1 Helpful vote
Helpful
Attended conference -- staff very friendly, social distancing was terrific, rooms (both private and meeting) were clean and adequately appointed. 5-star not given because both male/female restrooms were inoperable at convention level. Had to climb stairs and schlep to use restroom. Also, restaurant was not open as advertised. Could have done better, but COVID issues probably contributed. But no usable restroom at convention is inexcusable.
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Date of stay: September 2021
1 Helpful vote
Helpful
Jim Tolbert, Mary Doyle, Billy (Banquets), Jeff (Wasatch A/V), Hawkeye and reception staff, Alex (bell desk and shuttle driver), spa staff at Stein Eriksen Lodge, restaurant staff at Cena and Glitretind; everyone was professional, kind, attentive, and knowledgeable. THANK YOU to all for making our stay so wonderful in every way! We will absolutely be back! Such a beautiful property. Rooms were beautiful and spacious and food was delicious!
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Date of stay: August 2021Trip type: Traveled
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
We've stayed here a few times for overnight getaways. This was not the best stay as we recognize the property is just getting old. The studio rooms are not updated and the murphy bed mattress was especially awful. The courtyard was completely torn out and the view was lousy. We weren't impressed with our stay and will chose another location from now on.
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Date of stay: August 2021
Rooms
Cleanliness
Service
2 Helpful votes
Helpful
PRICE RANGE
$316 - $462 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chateaux at silver lake hotel park city
FORMERLY KNOWN AS
The Chateaux at Silver Lake
LOCATION
United StatesUtahWasatch RangePark City
NUMBER OF ROOMS
142
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Claim Your Listing Frequently Asked Questions about The Chateaux Deer Valley
Which popular attractions are close to The Chateaux Deer Valley?
Nearby attractions include Escape Room Park City (1.6 miles), The Paint Mixer (1.7 miles), and Egyptian Theatre (1.4 miles).
What are some of the property amenities at The Chateaux Deer Valley?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Chateaux Deer Valley?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Chateaux Deer Valley?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chateaux Deer Valley?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to The Chateaux Deer Valley?
Conveniently located restaurants include Ruth's Chris Steak House, Five5eeds, and Yuki Yama Sushi.
Are there opportunities to exercise at The Chateaux Deer Valley?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Chateaux Deer Valley have an airport shuttle?
Yes, The Chateaux Deer Valley offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chateaux Deer Valley?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chateaux Deer Valley offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Chateaux Deer Valley?
The staff speaks multiple languages, including English and Spanish.