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Westgate Park City Resort & Spa

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Westgate Park City Resort & Spa
Westgate Park City Resort & Spa
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685 Reviews from our TripAdvisor Community

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Showing 676: English reviews
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I will say the rooms are beautiful and tastefully decorated as are most in Park City. However "world class" they are not. They were remodeling the entrance and we had no idea where to go. After asking other guests where to go and 15 mins we found the front desk. We were then sent on a wild goose chase and... More 

Helpful?
Thank cheytaf
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

We appreciate our guest’s patience during our renovation process as we are diligently working on enhancing many of our features throughout the property. We are sorry to hear that you may have experienced a delay upon checking in. Our goal at Westgate is to provide you, our guest, with a professional and courteous staff as well as quality accommodations and... More 

Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We booked a 2 night stay for 1,250 our room was very promising at first until we had problems with them lying to us about the hot tub working and admitted they knew before hand and let us book the room anyways. We brought this to managements attention so they moved us to a new room that was suppose to... More 

Helpful?
1 Thank quinn317
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

We sincerely regret to hear that you encountered a less than desirable visit. Our goal is to provide all of our guests with a great experience and the issues that you mentioned, fall below our standard of service. In regards to what was promised, we recommend that you contact our resort immediately to get this resolved. We look forward to... More 

Syracuse, Utah
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I booked a two bedroom luxury villa at Westgate last weekend to take my wife and two of my children on a weekend excursion. Somehow I was able to get an amazing deal on the room on my hotels.com app. I live roughly an hour away, so it is easily accessible to take last minute trips. When we arrived the... More 

Helpful?
Thank cb0rup
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback. We are excited to hear that you and your family had a great stay at our resort. It is wonderful that you enjoyed our spacious and fully equipped units as well as our convenient location. It is unfortunate to hear that you may have experienced disturbance during your stay; we always recommend contacting our... More 

Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This resort was beautiful! The staff was very friendly (fresh cookies!) and informative about how to get around but we still got lost a few times. It is a BIG resort. Our room was small but fine for two of us. They seemed to have fit everything we needed into that tiny room.? I kept thinking it might be a... More 

Helpful?
Thank Amy I
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your comments. It is nice to know that you thought our staff was friendly and informative as it is important to us that our guests feel welcome and comfortable at our resort. We are pleased that you enjoyed comfortable beds and adult pool. We appreciate you choosing us for your stay and hope you provide us... More 

Kansas City, Missouri
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

If you are in to getting lost while trying to find amenities and walking what feels like miles to get to your room, then this is the place for you. The room was extremely cramped with a very small bathroom. I asked to get ice for the room, but they only have ice machines on the the top floors. It... More 

Helpful?
1 Thank Margie H
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback. We are excited to hear that you and your family had a great stay at our resort. It is wonderful that you enjoyed our spacious and fully equipped units as well as our convenient location. It is unfortunate to hear that you may have experienced disturbance during your stay; we always recommend contacting our... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Westgate. Customer Service and the Room were terrible. On the surface it looks really nice. Our room: sink didn't drain, shower had barely warm water and no pressure. Elevators malfunctioned causing long waits. Staff barely speak English which appears to be purposeful so they can't answer your questions or don't understand your questions. We will never... More 

Helpful?
1 Thank bradbF497UG
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing you experience. It is unfortunate to hear that you encountered a less than desirable stay. We expect all of our units and facilities to be nothing less than clean and fully functioning and we regret to hear that you experience difficulties with the shower and elevator. We hope that you advised our front desk staff of... More 

Steamboat Springs
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Currently 10:30pm and there seems to be a gang of children under 10 screaming at the top of their lungs and running up and down the halls. Had to call housekeeping twice; once for an iron that was missing and again for coffee filters. Room is small and cramped; doubtful that we are going to be able to last an... More 

Helpful?
Thank sswsc07
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for taking the time to share your review with us. We are disappointed to see that you may have been experiencing some issues with your visit. Please be advised that we do implement quiet hours at our resort, and our security team is at hand to assist should you have any noise concerns. We do hope that our... More 

Park City, Utah
1 review
5 of 5 stars Reviewed 4 weeks ago

Great villa in great condition with wonderful local transportation, cheerful service and a willingness to fix any problem immediately. My favorite treat was the massage at Serenity Spa. The decor was visually lovely and immediately created atmosphere of total relaxation. The massage I got from Marie was excellent, probably one of the best I have ever had, and that is... More 

Helpful?
Thank 216judithann
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your Westgate Park City Resort experience with us. It brings us delight to learn that you were thoroughly pleased with our units, accessibility, friendly service, and our Serenity Spa. Your complete satisfaction is of top priority, and we aim to excel in all areas of our resort. We are looking forward to your following visit to... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Let's start with the good. We stayed in the one bedroom premium and the tub that was surrounded was very nice. The room is a good size and the bed is very comfortable. We had a small patio with a small table and chairs which was very nice as well. The kitchen is very nice and well stocked if you... More 

Helpful?
Thank Shamber P
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your experience. We are pleased to hear that you enjoyed our spacious units and comfortable beds. We are sorry to hear that you may have experience an inconvenience with our resort fees and security deposit; the additional fees that are settled upon check in are stated on your confirmation letter. We are pleased to hear that... More 

Austin, TX
Level Contributor
180 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I couldn't decide whether to rate this very nice resort a 4 or a 5 but chose the 5 because the problems we experienced seem to be transient rather than systemic. The place is very modern and nicely decorated, with fine rooms, great location, much to do in the resort and the view of the ski area mountains is excellent.... More 

Helpful?
Thank iataan
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your review. We are pleased to hear that you enjoyed our updated units, nice views and friendly staff. We understand your frustration regarding the layout of our resort. Our resort consists of four lodges: Bear Lodge, Elk Lodge, Moose Lodge, and Bison Lodge. Depending on where you are located on property, in order to get to another... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Westgate Park City Resort & Spa offers a memorable vacation for all seasons. A Ski-in/Ski-out resort with ski valet located directly next to the RedLine Gondola for winter fun, and close to all the summer fun activities as well. Westgate Park City Resort & Spa also features the full service Serenity Spa by Westgate, Drafts Sports Bar and Grill for great food and beer overlooking the ski lifts and Wasatch Mountains, Edge Steakhouse for a cutting edge culinary experience, Marketplace that proudly brews Starbucks coffee and has a vast selection of beer, wine, spirits, groceries and sundries, features Utah's largest Indoor/Outdoor pool, and is the only resort to offer free shuttle service to downtown, local shopping and area events. Choose from fully furnished Studio Villas to Luxury and Signature Four Bedroom Villas, featuring kitchens, whirlpool tubs, steam showers and fireplaces. ... more   less 

Additional Information about Westgate Park City Resort & Spa

Address: 3000 Canyons Resort Drive, Park City, UT 84098-6552
Location: United States > Utah > Wasatch Range > Park City
Price Range: $163 - $795 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westgate Park City Resort & Spa 4.5*
Number of rooms: 488
Reservation Options:
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Also Known As:
Westgate Park City Resort And Spa
Westgate Park City Hotel Park City
Westgate Hotel Park City
Westgate Park City Resort & Spa Utah
Hotel Style:
#2 Top resorts Hotel in Park City
#6 Business Hotel in Park City
#7 Luxury Hotel in Park City
#7 Spa Hotel in Park City
#7 Ski-In / Ski-Out Hotel in Park City
#18 Family Hotel in Park City
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