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Westgate Park City Resort & Spa

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Westgate Park City Resort & Spa
Westgate Park City Resort & Spa
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685 Reviews from our TripAdvisor Community

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Showing 676: English reviews
Edmonton, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

We check in for 2 weeks in Sept 2016. First week we were in a one bedroom unit which was Okay but with one elevator working on the Sept long weekend and fully booked it was less frustrating to use stairs than wait for the elevator. Both sinks drains in the washroom were almost plugged and we had to just... More 

Helpful?
Thank CGRsailor
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your feedback with us. We certainly do our best to ensure our guests’ overall satisfaction. We know how many choices you have when staying in this city and we are glad you chose our facility. We always try to provide our guests with a valuable stay and we will share your comments with our team to... More 

1 review
1 of 5 stars Reviewed 1 week ago

Staff was cold and unfriendly. Front desk personnel barely spoke English. Ridiculous walk to the room. Accidentally left an item of great sentimental value in room at hotel, when I returned, staff was incredibly unhelpful. Worst experience ever at a hotel, much less one this expensive. Will NEVER be returning.

Helpful?
Thank Darrell S
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your review. We are disappointed to hear that you may have experienced a less than pleasing vacation at our resort. We hope that our staff was able to locate your missing item after following up. It is our hope to exceed your expectations in the future. Luna More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Where to begin?! Disclaimer my family owns a Westgate timeshare. This review is not about the company which I admit, can be frustrating. The resort itself if gorgeous. We stayed in a 2 bedroom apartment and it had everything we needed. Two living rooms,two bathrooms and a hot tub! We got food from the burger place and it was delicious!... More 

Helpful?
Thank Melissa M
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you so much for sharing your kind words. We are excited to hear that you enjoyed our overall resort. It is great that you liked our fully equipped units and accommodating staff. Our resort is proud to offer complimentary transportation to the local attractions. We appreciate you choosing us for your stay and hope you provide us with the... More 

Utah
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed here for two nights and our family has stayed in many different hotels in park city and this has been our least favorite. We stayed while they were doing construction on the entry way but the problems went way beyond that. When I arrived and pulled into the parking garage I rolled my window down and said I... More 

Helpful?
Thank thewanderingfamily4
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

We deeply regret to hear that you encountered a less than desirable experience. We understand your frustration regarding the layout of our resort. Our resort consists of four lodges: Bear Lodge, Elk Lodge, Moose Lodge, and Bison Lodge. Depending on where you are located on property, in order to get to another location of our resort, you may have to... More 

San Diego, California
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Everything about the resort is beautiful. There are 3 pools on site that are very relaxing to spend time in. Don't waste time in your room! This is Park City! Guest services were very helpful! Mohit at the front desk was very accommodating and helpful throughout our whole stay. I will be staying here again!

Helpful?
Thank jchaves84
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your review. We are excited to hear that you enjoyed our resort accommodation such as our indoor/outdoor pools, beautiful grounds and helpful staff. We look forward to seeing you again soon! Lissy More 

Salt Lake City, Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I am Currently at the Westgate Resort and Spa in Park City. I had a weekend work conference that ended Saturday mid day so my family came up to stay Friday through Sunday. I live about an hour from Park City and have always loved the beauty and charm of the area. My daughters 6th birthday happened to be this... More 

Helpful?
Thank megoff
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for sharing your experience. It is wonderful to hear that you enjoyed our resort for both business and leisure. We are happy that you enjoyed the spacious conference rooms as well as our fully equipped and comfortable units. Our mission is to ensure our guests enjoy their stay and it was our pleasure to extend this courtesy to... More 

Mebane, North Carolina, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

When I met Rick I was dealing with back spasm issues and I needed relief. He totally delivered the relief I needed and I was able to actively continue my fitness program with One Fitness Camp. Thank you Rick!

Helpful?
Thank Liz C
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you so much for sharing your feedback. We are glad to hear that you enjoyed your experience at the Serenity Spa. We hope to see you again soon! Lissy More 

Boston, Massachusetts
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room clean and well maintained; attentive and knowledgeable staff; rooms have gas fireplace (cozy) and a steam shower (awesome feature), comfy terry robes and a great kitchen; indoor/outdoor pool for families with 2 hot tubs; both indoor and outdoor adults only pool with hot tub, and steam or sauna;views of the mountains; tennis courts; ping pong tables; top notch spa... More 

Helpful?
Thank Cmilliken
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your feedback. It is great to hear that you enjoyed our clean and well maintained units and thought that our staff to be attentive and knowledgeable. We are pleased to hear that you liked our resort amenities such as our adult pools, spa, and restaurants. We appreciate you choosing us for your stay and hope you provide... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

As far as accommodations, after they changed us from the smallest room I've ever been in (about the size of a cruise ship room with no balcony) it's very nice. Of course there was a $100 up charge. Rooms have letters after the numbers. Do not stay in a B room insist on an A room. Some employees are outstanding... More 

Helpful?
2 Thank Philip F
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your feedback. We have many different unit types and accommodations that our guests can choose from. As a timeshare resort, we certainly allow our sales staff to promote and offer some of our more popular vacation packages and timeshare properties; however the overall customer service experience provided to our guests should certainly not be altered in any... More 

loudoun, virginia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Westgate resort has all of the amenities our active family needs / loves! On mountain location! Well-stocked accommodations, plenty of fine linens and nice, fluffy towels, onsite ski/snowboard/ mountain bike storage, friendly staff ('nice to see familiar faces over years-a testament that employees are happy; they're still there!), indoor/outdoor pools -whatever the weather- to loosen up our sore, active bodies,... More 

Helpful?
Thank cupcake2008
WestgateGuestRels, Guest Relations Manager at Westgate Park City Resort & Spa, responded to this review

Thank you for your review. We are beyond thrilled that you enjoyed everything from our indoor/outdoor pools, fully equipped accommodation, and convenient location. We are pleased that you found our staff to be friendly and helpful to your needs. Our goal is to make our home feel like yours while providing you with superior service. The next time you’re in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Westgate Park City Resort & Spa offers a memorable vacation for all seasons. A Ski-in/Ski-out resort with ski valet located directly next to the RedLine Gondola for winter fun, and close to all the summer fun activities as well. Westgate Park City Resort & Spa also features the full service Serenity Spa by Westgate, Drafts Sports Bar and Grill for great food and beer overlooking the ski lifts and Wasatch Mountains, Edge Steakhouse for a cutting edge culinary experience, Marketplace that proudly brews Starbucks coffee and has a vast selection of beer, wine, spirits, groceries and sundries, features Utah's largest Indoor/Outdoor pool, and is the only resort to offer free shuttle service to downtown, local shopping and area events. Choose from fully furnished Studio Villas to Luxury and Signature Four Bedroom Villas, featuring kitchens, whirlpool tubs, steam showers and fireplaces. ... more   less 

Additional Information about Westgate Park City Resort & Spa

Address: 3000 Canyons Resort Drive, Park City, UT 84098-6552
Location: United States > Utah > Wasatch Range > Park City
Price Range: $163 - $801 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westgate Park City Resort & Spa 4.5*
Number of rooms: 488
Reservation Options:
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Also Known As:
Westgate Park City Resort And Spa
Westgate Park City Hotel Park City
Westgate Hotel Park City
Westgate Park City Resort & Spa Utah
Hotel Style:
#2 Top resorts Hotel in Park City
#6 Business Hotel in Park City
#7 Spa Hotel in Park City
#7 Ski-In / Ski-Out Hotel in Park City
#8 Luxury Hotel in Park City
#18 Family Hotel in Park City
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