We had a wonderful stay at the Sundial Lodge for our Anniversary! Mostly because of the outstanding staff! We want to personally thank Natalie, for her warm welcoming presence in making our stay the best! You'd be surprised how many hotels in the SLC area that do not thank you or ask how your stay was.......Natalie made us feel appreciated that we were there! She asked us how how stay was and if there was anything that could have done better? Our answer was No! We had a Great time!!! Thank you very much and we will be back again and again!!!
The Sundial is a great location. 5 of us fit in great with the standard condo with loft plus the lockout room. Fantastic views from all the rooms. Great ski room service. Walk to the gondola and umbrella bar. Skiing on the Canyons side was much less crowded than the Park City side. Great transportation to and from Park City when we needed it. Great downng across the street at Drafts Burger Bar. Short walk to a market with all the necessities you need in a condo for the week. Hot tubs and heated pool were a plus.
I really enjoyed this place. I was nervous after reading some of the reviews where they received only one star. Honestly not sure what there is to complain about this place. The location is great. You literally walk out the front door and the gondola is less than 50 yds away. They hold your skis and boots and even warm them in their lounge. The room size was huge. I like the fact that since it is condo style they don’t clean daily. We don’t care for this anyway so for us this is perfect. I would undoubtedly stay here again in the future.
The Lodge may be ski in/ski out, but that may be the only advantage. The customer service is lacking. Front desk team not well trained. Issues with plumbing, it took 3 phone calls before fixed. Condos not properly stocked with linens and towels. One bedroom condo doesn’t sleep 4 adults, 3 at best. Our family will find new accommodations next year. Very disappointing.
This is the second time we've stayed at this lodge. The best thing about this place is hands down the location. Right at the base of Canyon village and 1 min walk to the gondola. Easy access to restaurants, shops and the slopes. They have a ski valet on the bottom floor in the lobby where you check your gear in and out. It was better than the first time! We stayed in the C building (across from the lobby). For two adults and two children, we usually get a one bedroom and this time, the room was a lot larger than last year which was a bonus. I also love the shared (between two units) laundry and that soap and dryer sheets were provided. New soap dispensers - instead of small hotel sized soaps, they now do large dispensers. Not as sanitary, but at least we didn't have to keep asking for soap. I love the full kitchen and appreciate that the staff keep it stocked with a brand new soap, sponge and most of the utensils you need. Like a knife set (dulled from multiple use), variety of pots and pans, spatulas, etc. Staff were always very responsive and very pleasant First time I've used the gym and it was adequate with weights and two treadmills, a rower, bicycle, bands, three sizes of stability balls, two rollers, two mats, a bathroom, tv, kettle bells. Small space but pretty nicely equipped. Bring your own water bottle for a fill up (they have a dispenser). This place would only be better if they: 1. offered pick up from Salt Lake City airport 2. had a covered or inside heated pool - our friends were staying at the Westlake and while their layout was awful and their room minuscule, the pool area was awesome!…