I came to the WA Park City for one night at the end of July and was excited to spend my 30th birthday at the property, despite only having one evening in Park City to relax. Before checking in, I received an email from the property saying I had been upgraded to a 1bd suite due to my Diamond status, and I did online check-in prior and chose a specific room facing towards the pool as I had read about the construction nearby. Upon checking in, I was told by the Front Desk Agent that she had chosen a great room for me overlooking the pool so I didn't have to be woken up by the construction across the street. I sort of laughed to myself as I knew I had chosen that specific room - the whole interaction lacked refinement, particularly when she asked what services my service dog provides (I have Cystic Fibrosis, and my dog is trained to alert me if my oxygen levels dip below a certain %). When I got to the suite, it was nice to see that it was quite large, but it's dated IMO, and the suites and rooms at the St Regis are much more desire-able. Speaking of the StR, the location in Deer Valley is much superior to the WA Park City - the WA is really in a neighborhood, and while I can't speak to their ski services as I stayed in the summer, I'd much prefer to stay at the StR, Montage, Stein Eriksen or the new Pendry up the hill just based on location alone. Further, I used my $25 diamond credit at their restaurant to get a $30 casamigos blanco margarita (mind you, it's Utah & they can only pour a total of 2oz per drink, so this was easily the most expensive margarita I've ever had, and I live in San Francisco). Just seemed extortionate to charge that for a margarita. Lastly, and perhaps my biggest gripe, was I asked for a late check-out, which is provided when available to Diamond members, but was denied by the front desk - I couldn't even get a 12PM check out (1hr after the 11AM check-out which is quite early), and as a result, I had to change my entire plan that morning re taking a hike in Park City before heading out of town. I rushed my hike so I could get back to the room and shower before the 11AM checkout, and when I called for a bellboy to help with my luggage, it took 15 minutes and a second call to have someone actually show up. As a result, I ended up leaving at 11:25AM, which for a hotel that denied me even a tiny bit of a late checkout, I felt it was ironic that they couldn't even get me out the door on time when I had requested their help to do so. Anyway, in my personal opinion, there are much better properties in Park City, and I think you should consider those before going with WA. I would have liked to relayed this information directly to the property rather than posting on TA, but I didn't receive any sort of feedback form from the property as is standard at this level of property. Just a disappointing 14 hours at this property, and I will not return in the future.…
We have been all over Park City and the Waldorf stands out from all the other hotels. The friendly staff, the great food, and the hotel itself makes you feel wanted from the moment you arrive. I definitely recommend the Waldorf to anyone traveling to this wonderful place. Enjoy!!!
My wife and I really enjoy our stay at this hotel. We had a very spacious comfortable suite. The food was delicious with great selections. The people at the front desk, swimming pool, and restaurant were very attentive. The only negative was the temperature at the pool. It was too cold to my preference. In general, my experience was memorable!
Staff is excellent. Took my two dog and they could not be more accommodating. Room was spacious and clean. What stands out about the Waldorf is there service, excellent and professional. I would not stay anywhere else when I’m visiting Park City.
We’ve stayed at our share of luxury/hotels resorts but the Waldorf Astoria Park City was up there with some of the best. We were staying there overnight, on our way to Jackson and Yellowstone. I went to town in the evening with our car, so I can’t comment on their food, shuttle service, or activities associated with the hotel. Two things that really stood out for me. The first: the staff, they were amazing. They were very accommodating to our various requests. They were also very helpful and very eager to make sure our stay was extraordinary. The second: a week before we were to arrive, I received an email asking me what they can do to make my stay exceptional. I responded and they helped facilitate some questions/preferences/desires that we had. Some of the amenities we loved and appreciated: smores in the firepit in the evening, large heated pool with double hot tubs/jacuzzi with one adult only, spacious rooms with lots of extra comforts, large gym with a separate room for Peletons and another for pilates/yoga. Also the location is great if your there over winter for skiing, with the lifts next to the resort. Overall, the experience we received at Waldorf Astoria Park City was exceptional and we highly recommend staying there.…
The hotel is across the street from the lift. Instead of taking the lift down, you could ski down to the street level. The general manager and Jackie at Concierge provided exceptional service! Ski butlers are onsite.
I have stayed at many resorts and this tops all! Stay was to regroup from surgery, husbands illness, and generally a series of unfortunate circumstances, but also a birthday celebration!. The hotel staff could not do enough to offer personalized care during our stay! Rarely is the entire staff concerned to complete a stay- this is not the case at WA- Park City! thank you for the awesome customer service! Thank you from Karen H. Florida visitor
Our anniversary stay here in Park City was excellent! The service by the pool, the s’mores in the evening, and especially the upgraded room, all exceeded our expectations. The valets and shuttle driver were friendly, helpful, and knowledgeable.....special shout-out to Javier who gave us some great sightseeing ideas! The food here I would rate a 4, but worth trying. Drinks were yummy! We will definitely be back..... with the family next time!
Just returned from a girlfriend trip to Park City Waldorf Astoria. From the moment we entered the hotel until check out we felt special. As a Gold Hilton Honors, I was able to upgrade to a Superior Suite which was very spacious for our 3 night stay. The staff goes over the top to make you feel welcome! David, checkin, Megan & Luis in the Powder restraurant, Debra, concierge.......all were amazing. Any staff member you passed in the hallway ALWAYS spoke and acknowledged guests. I cannot wait to return!
We stayed here from 7/12-7/14/22 in room 6126. It was our third consecutive July visit. The hotel is very nice, easy to find, has a nice pool and restaurant and runs a shuttle downtown (starts at 3 pm). Parking is valet only ($35/day) and the valet staff is excellent. Room 6126 is a Jr suite, which is a larger room with a balcony, sitting (pullout couch) area and a small kitchen area. It's a decent sized room, with a fridge (no freezer), microwave, nespresso machine, a two burner stove, and a decent sized bathroom. It's not a suite in the traditional meaning of the term. Housekeeping was excellent and they have reinstated "turn down service" which was a treat. Presently, it faces a construction site, the workers start around 6:30 am and finish around 5 pm. The bathroom had limited counter space, one elec. outlet, a nice jetted tub and shower (note it's about a 2 foot step up into the tub and the shower head is not adjustable). We thought the room was OK but not as nice as the ones we were in the previous years. We had breakfast in the restaurant two of the mornings and thought the breakfast was very good and the service excellent to good. It is pricey for breakfast but it's a Waldorf. Check in and out went smoothly. The front desk staff was helpful, they offer a "s'mores" station at night which was fun (you toast the marshmallows on the fire pit in front of the pool entrance) and free coffee from 6 to 10 am on the days we were there. A couple of tips: 1. To lock the balcony deadbolt you need to turn the inside handle up 2. the TV pulls out of it's wall space and can be adjusted so that it can be seen from the bed…