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Holiday Inn Express & Suites Orem/North Provo

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#3 of 10 Hotels in Orem
Certificate of Excellence
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Holiday Inn Express & Suites Orem\/North Provo
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191 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Calgary, Canada
Reviewed 2 weeks ago via mobile

We stayed here for one night on our way through on a road trip. Nice big suite. It was very clean. Staff was helpful. Whatever issue people have been complaining about regarding wifi has been cleared up because no one in my family of four had any wifi problems on our numerous devices. Great price point. Breakfast is included (don't...

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Helpful?
Thank Jules26Edmonton
Management response:

Thank you for your comments regarding the helpfulness of our staff and the cleanliness of our rooms, and especially for recognizing that the wifi was efficient on numerous devices. We hope to see again on your next trip to Utah.

Reviewed December 13, 2016

I am a spire elete so i know a good and a bad hotel, this one is the worst. I as no working internet if there are more than 10 guests trying to use it. 1ts now past mignight anf for 6 hours i hot little to no help from front desk, tech support and the gm would not take...

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Helpful?
Thank Mike B
Management response:

Mike, We are deeply troubled that your stay at our hotel was less than satisfactory, and we are taking your comments very seriously. We understand your frustration not being able to conduct your work and sincerely regret that you were not able to receive immediate resolution. I appreciate that you took the time to personally meet with me yesterday to...

Phoenix, Arizona
Reviewed November 21, 2016 via mobile

We are a large family and we almost always stay at IHG properties. This one was clean, plenty of parking, and average. They need to add staff as the pool towels were empty and breakfast was not up to par. The coffee was cold, the dining hall messy, and foods needed replenished. There is a Subway and Dominoes in the...

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Helpful?
Thank Droduo
Management response:

Thank you for your feedback regarding your recent stay. We take pride in offering a great start to your morning and have addressed our breakfast staff about your concerns. We hope you will stay with us again and appreciate your loyalty to the IHG Brand.

Utah
Reviewed November 9, 2016

We needed a place to stay for the wedding party that was close to our venue, that had a pool for the kids and a hot tube for the parents so we could play and relax, was quiet and comfortable so we could get the rest we need for the big day and a breakfast in the morning to get...

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Helpful?
Thank daddysizzle
Management response:

Thank you so much for your comments regarding the convenience and amenities at our hotel. We are happy to hear you had a great stay.

BOSTON
Reviewed October 18, 2016 via mobile

The front desk staff is AWESOME! Rooms are clean and well appointed with microwave +fridge. Close to the University and local restaurants. I have stayed 3 times and always pleased.It is also close to the lake.

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Helpful?
Thank BRENDA R
Management response:

Thank you for recognizing our front desk staff and the cleanliness of our hotel. We appreciate your loyalty to our brand. We look forward to serving you again.

Reviewed October 9, 2016 via mobile

Nice hotel. Looked new and well kept. Staff was friendly. We liked our room which was nice and roomy. We didn't have that boxed in feeling. Bed wasn't comfortable. Seemed like it was a used bed in a new hotel.

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Helpful?
Thank Penni E
Management response:

Thank you for your comments regarding our friendly staff and cleanliness of the hotel. We regret that you had a bed that was not comfortable. We make every effort to ensure that all of our guests enjoy a good night's sleep. We have recently had a change in ownership of the hotel, and as part of that change we are...

Wilsonville, Oregon
Reviewed September 26, 2016 via mobile

Newer Holiday Inn Express with a Great location, always clean. Stay here several times a year and it never disappoints. Right across from Utah Valley University and close to BYU. Lots of good eats nearby

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Helpful?
Thank keithdart
Management response:

Thank you for your positive comments about the cleanliness of our hotel and the convenience of our location. Its always nice to see guests that are loyal to our property and brand. We look forward to serving you on your next stay.

Philadelphia
Reviewed September 20, 2016

Our group was traveling through town and I made reservations at this hotel. The location was ideal just off I-15 and near many things. In the parking lot is a Subway and a pizza place. Nearby are plenty of restaurants and more. The front desk staff was friendly and we had rooms on the top floor. They were clean and...

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Helpful?
Thank Railhistoryfan
Management response:

Thank you for your comments regarding the convenience of our location. We also appreciate your recognition of our front desk staff and the cleanliness of our rooms. We hope you will stay with us again on your next trip through Orem.

Waianae, Hawaii
Reviewed August 31, 2016

Holiday Inn Express Orem is just off I-15. Extremely convenient for people doing business near Utah Valley University. I took my youngest son to school. He is rooming right next door at Wolverines Crossing, a student housing complex. Their staff was second to none. There is a Dominos Pizza and Subway with inn walking distance. There is also a Jackson...

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Helpful?
Thank 808_Ross_B
Management response:

Thank you for your compliments regarding our staff, we work hard to ensure that our customers receive great service; and we are pleased that you noticed the amenities we have to offer. We apologize that the wifi did not meet your expectations. We take feedback like this very seriously, we are looking into the problem and expect to have it...

Reviewed August 22, 2016

This was a very new, clean, and quiet facility. Darn near Excellent, but just lacked some of the high end amenities that would have put it over the top. The included breakfast was basic but good (and included both biscuits & gravy and cinnamon rolls).

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Helpful?
Thank PACManBreck
Management response:

Thank you for your positive comments regarding the cleanliness of our hotel. We are very pleased that you enjoyed your stay and hope to see you in the future.

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Orem/North Provo

Address: 1290 W University Pkwy, Orem, UT 84058-2304
Location: United States > Utah > Wasatch Range > Orem
Price Range: $89 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Orem/North Provo 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Orem/North Provo
Holiday Inn Express & Suites Orem/North Provo Hotel Orem
Holiday Inn Express & Suites Orem/North Provo Utah
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites Orem/North Provo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The 3rd and 4th floors are quiet.”
 of 5 bubbles Railhistoryfan, Sep 20, 2016 | Read review
“During vacations months and holiday weekends, it can be noisy with young children.”
 of 5 bubbles 808_Ross_B, Aug 31, 2016 | Read review
“Go some place else.”
 of 5 bubbles JOECHARB, Jun 24, 2016 | Read review
“Get room away from elevator and stairs. Upper floor rooms”
 of 5 bubbles sondrayh, May 20, 2016 | Read review
“201 had a great view”
 of 5 bubbles TLG056, May 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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