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Holiday Inn Express & Suites Orem/North Provo

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#3 of 10 Hotels in Orem
Certificate of Excellence
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Holiday Inn Express & Suites Orem\/North Provo
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185 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Wilsonville, Oregon
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Newer Holiday Inn Express with a Great location, always clean. Stay here several times a year and it never disappoints. Right across from Utah Valley University and close to BYU. Lots of good eats nearby

Helpful?
Thank keithdart
Philadelphia
Level Contributor
206 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago

Our group was traveling through town and I made reservations at this hotel. The location was ideal just off I-15 and near many things. In the parking lot is a Subway and a pizza place. Nearby are plenty of restaurants and more. The front desk staff was friendly and we had rooms on the top floor. They were clean and... More 

Helpful?
Thank Railhistoryfan
Management response:

Thank you for your comments regarding the convenience of our location. We also appreciate your recognition of our front desk staff and the cleanliness of our rooms. We hope you will stay with us again on your next trip through Orem. More 

Waianae, Hawaii
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express Orem is just off I-15. Extremely convenient for people doing business near Utah Valley University. I took my youngest son to school. He is rooming right next door at Wolverines Crossing, a student housing complex. Their staff was second to none. There is a Dominos Pizza and Subway with inn walking distance. There is also a Jackson... More 

Helpful?
Thank 808_Ross_B
Management response:

Thank you for your compliments regarding our staff, we work hard to ensure that our customers receive great service; and we are pleased that you noticed the amenities we have to offer. We apologize that the wifi did not meet your expectations. We take feedback like this very seriously, we are looking into the problem and expect to have it... More 

Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 22, 2016

This was a very new, clean, and quiet facility. Darn near Excellent, but just lacked some of the high end amenities that would have put it over the top. The included breakfast was basic but good (and included both biscuits & gravy and cinnamon rolls).

Helpful?
Thank PACManBreck
Management response:

Thank you for your positive comments regarding the cleanliness of our hotel. We are very pleased that you enjoyed your stay and hope to see you in the future. More 

Nampa, Idaho
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 10, 2016

This property is located close to Utah Valley University just off the interstate. It is well kept and provided a comfortable nights stay. It has a good pool and spa. I recommend for business and personal travel.

Helpful?
Thank Ted R
Management response:

Thank you for your positive comments regarding our convenient location and amenities. We look forward to serving you on future trips. More 

Menlo Park, California
Level Contributor
112 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
4 of 5 stars Reviewed July 31, 2016

I stayed at Holiday Inn Express & Suites Orem/North Provo for a night in July. Check-in was fairly painless, and counterstaff was efficient. The King Bed room was standard in size, with flatscreen TV, fridge and microwave oven. I was given a room for handicap access bathroom (railings, shower curtain instead of shower door etc). A few things in the... More 

Helpful?
Thank EvanL
Management response:

Thank you for taking the time to write a review of our hotel and for being a loyal IHG member. We sincerely apologize for any inconvenience you may have experienced due to the air conditioner in your room or the crowd in the breakfast area. Rest assured that we will look into improvements; and are now updating our fixtures with... More 

Birmingham, Alabama
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed July 19, 2016 via mobile

First, I've got to say as a Spire member with 35 years of travel, I love IHG hotels. Overall they treat me and my family extremely well. HI EX Orem is the exception. I've stayed at the hotel in June and had a complaint about the night shift clerk named "Stacey", who I thought to be an extreme jerk due... More 

Helpful?
Thank jrob320
Management response:

Thank you for your honest feedback. We make every effort to instill the highest standards for guest satisfaction with our staff, and sincerely apologize for not being treated with the upmost respect. This issue has been addressed with the employee. We hope that this incident will not prevent you from giving us another chance to show you that how great... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2016 via mobile

This hotel is very convenient in that it is right off the 15 freeway. It is clean and the front desk staff very helpful and friendly. Breakfast started early enough to get going early. Overall the stay turned out very well. Food locations are within a mile out.

Helpful?
Thank Javier C
Management response:

Thank you for choosing Holiday Inn Express - Orem. We appreciate your acknowledgement of our kind and friendly front desk staff. More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 14, 2016

Nice front desk staff, clean spacious room, big TV, nice lobby and breakfast area and located right off the freeway. Only downside: Wi Fi is extremely SLOW and UNRELIABLE at all hours of the day or night- called front desk 3 times before giving up. They were understanding but not their fault HI's WI FI is sub-standard.

Helpful?
Thank JackHikes
Management response:

Thank you for your comments. We have upgraded our Wi-Fi system since your last stay, so we can assure that you will not encounter this same frustration in the future. More 

Maidstone, England, United Kingdom
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 9, 2016

There's not a lot to say about this hotel. It's what you'd expect of a Holiday Inn. Clean, clinical (but trying to be homey), very pleasant and helpful staff, and a no frills, serve yourself complimentary breakfast. The room was nice enough, and very clean. Although you could hear everything that was going on in the next room. Everything. Mercifully... More 

Helpful?
Thank Cathy M
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Orem/North Provo

Address: 1290 W University Pkwy, Orem, UT 84058-2304
Location: United States > Utah > Wasatch Range > Orem
Price Range: $89 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Orem/North Provo 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Orem/North Provo Hotel Orem
Holiday Inn Express And Suites Orem/North Provo
Holiday Inn Express & Suites Orem/North Provo Utah
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