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TownePlace Suites Provo Orem

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#2 of 10 Hotels in Orem
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134 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Rocklin, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2016

The front desk clerk was amazingly helpful and attentive. She met all our needs and more. Hotel was close to everything we wanted to see and do. Friendly staff. Well stocked market and great breakfast.

Helpful?
1 Thank nowlandfam
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for sharing your kind comments! We do have a phenomenal staff and I am so glad when they are recognized by our guests. Please come again soon! Mark Stoddard General Manager More 

Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 30, 2016

Stayed in a one-bedroom suite for a week and it was great! Definitely up to Marriott standards. Breakfast was standard Marriott fare. The pool and hot tub were nice. Great location, right off the freeway.

Helpful?
2 Thank Cherelle H
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your comments! We do appreciate your extended stay with us in our one-bedroom suites. We are built to be a home away from home and we are pleased that you enjoyed yourself. We hope to see you again very soon! Mark Stoddard General Manager More 

Davis, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 25, 2016

I stay at this property 4 nights every two months. The minute I walk through the doors, I feel like I've come home! The front desk staff are always welcoming, friendly, helpful and very efficient. Check in and check out is always very quick. My last stay (April 2016) was no different. I had made a last minute reservation and... More 

Helpful?
2 Thank DataMom
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

I can't tell you enough how much we appreciate our loyal, repeat guests! Thank you for your business and for sharing your kind comments. We love that you enjoy our large suites and full kitchens. We are getting very excited about our 'face lift' in a few months and can't wait for you to see the upgrades. We look forward... More 

Santa Clara, Utah
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 5, 2016

I had to be in American Fork for a surgery (we live in Southern Utah) and my doctor's office gave me this hotel info because they offered discount rates for the hospital patients. It was SUCH a relief to be able to have a nice place to stay and a nice night's rest before a big surgery and to have... More 

Helpful?
3 Thank Lacey M
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your review on Tripadvisor.com! We are so pleased that you were able to take advantage of our hospital discount for your stay. I know that surgery can be stressful enough without having to add your hotel stay to that list. I was glad that you enjoyed our fully-equipped suites and that our great... More 

Salem, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 11, 2016

I can't tell you enough how kind and helpful Lauren was at the front desk. We sure appreciated all her help. Such a great personality. The rooms had all the amenities you could think of. They were very clean.

Helpful?
2 Thank karenbwilcox
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your kind comments. We have recognized Lauren for her outstanding service. We think she is great and I'm so glad that you do too! I am so pleased that you enjoyed the rooms and facilities as well. Thank you again and please come back soon! Mark Stoddard General Manager More 

Saint Augustine Beach, Florida
Level Contributor
265 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed March 25, 2016

And what could say more than that about how really good this place is – from the smile on the face of every single employee, to the impeccable job the entire housekeeping crew did each and every day, to the hot and tasty morning breakfast. General Manager Mark G. Stoddard gets the credit here – although he is quick to... More 

Helpful?
1 Thank MMPJMH
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you so much for your kind words! We are incredibly grateful for the glowing review and especially for your business. We are built for extended stay and we are happy to be your 'home away from home'. We're so excited to have you again in September. We do have a wonderful staff and that is no lip service. Please... More 

Blackfoot, United States
2 reviews
5 of 5 stars Reviewed February 16, 2016

Very nice property, great location just off freeway, very courteous staff, especially Kaitlyn that checked us in. She was very helpful! Answered many questions about the property and the area for us. Went out of her way to help us with anything we needed. Breakfast was great, room very clean and spacious!

Helpful?
Thank Debra C
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your very kind review! We are so pleased that you enjoyed your stay and that our staff took great care of you. Please come again soon! Mark Stoddard General Manager More 

Phoenix, Arizona
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 12, 2016 via mobile

Great hotel....what you would expect from a Marriott property. Clean and comfortable accomodations, friendly staff. Breakfast offerings were sub par and staff did not keep items adequately refilled. Biggest complaint was that the management does not apparently enforce a quiet time in the middle of the night. We had people banging....pounding.....on guest doors at midnight, running through the halls, yelling,... More 

Helpful?
1 Thank bessiedear
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your sharing your comments on Tripadvisor.com. I am glad that you enjoyed your stay. I would like to apologize for the issues that you did experience. We do our best to enforce quiet hours. I know at times, during busy event weekends, it can be very difficult to get everyone to comply. I understand how difficult this... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 8, 2016 via mobile

Thermostat stuck at 80 degrees. They would not change my room or fix the thermostat. Eventually, after several tries with the front desk, I had to call Marriott to get the front desk to attempt to resolve the matter. They did not charge for the room, but it was not worth the huge hassle or sweltering heat.

Helpful?
2 Thank S L
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your thoughts on Tripadvisor. I would like to apologize for the issues you had at our hotel. We should have been much more responsive when you called about your thermostat. I can't imagine why there would have been no response to your request for service by our front desk. That is not the norm and it... More 

Las Vegas, Nevada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 8, 2016

Excellent hotel in every respect. We stayed between Christmas and New Year's. No complaints about anything. In fact, nothing but positive interactions with staff. Facilities are very clean and nice too. Used pool and hot tub - clean and warm/hot! It was -4 F outside - indoor hot pool and jacuzzi a must!

Helpful?
1 Thank Geo V
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your comments! I am so pleased that you enjoyed your stay and we hope to have you back again soon. Mark Stoddard General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The TownePlace Suites Orem by Marriott gives you easy access to the I-15 freeway and is conveniently situated within 1 mile of Symantec, Mozy, Utah Valley University, Timpanogos Hospital, and Access Data. This hotel allows you to experience all that Utah Valley has to offer including Timpanogos Storytellers Festival, Sundance Ski Resort, Thanksgiving Point, Timp Harley Davidson, and Brigham Young University. We are Utah Valley's first choice for long term business travel or families in need of temporary residential living. This extended-stay hotel helps you balance work and life as you like, with the comfort, and flexibility you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Guests will enjoy our complimentary breakfast and relax by our indoor pool. Come enjoy the suite life at the TownePlace Suites Provo Orem. ... more   less 

Additional Information about TownePlace Suites Provo Orem

Address: 873 N 1200 W, Orem, UT 84057-3552
Location: United States > Utah > Wasatch Range > Orem
Price Range: $105 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Provo Orem 2.5*
Number of rooms: 100
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Also Known As:
TownePlace Suites Provo Orem Utah
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