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TownePlace Suites Provo Orem

#2 of 10 Hotels in Orem
Certificate of Excellence
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131 Reviews from our TripAdvisor Community

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Showing 128: English reviews
St. George, Utah
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property did a great job at maintaining Marriott standards. Modern and comfortable throughout both the guest room and common areas. Large bathroom with a roomy shower. Very clean with the exception pointed out by another reviewer and that is the hallways can use more upkeep with vacuuming and food trays left outside the rooms. But that's a small thing... More 

Helpful?
Thank Scott M
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your thoughts on Tripadvisor. We are pleased to hear that you enjoyed your stay. I appreciate your comments about the hallways. I have shared your observations with our housekeeping and maintenance staff. Again, we appreciate your business and your feedback and we hope to see you again soon! Mark Stoddard General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

In June, 2016, I had the pleasure of spending a week at the TownePlace Suites in Orem, Utah. I was impressed with the comfort of the room, the cleanliness, and the variety of food in the breakfast area. I was most impressed though, with the staff. Everyone went above and beyond to make my stay the best, especially Lauren B.... More 

Helpful?
Thank Jim M
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for taking time to share your review! We are so glad that you enjoyed the rooms and facilities during your extended stay. I was especially pleased to read your comments about Lauren and the rest of our staff. Your comments are much appreciated and Lauren has been recognized for her service. Thank you again and please come and... More 

Houston, Texas
Level Contributor
146 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is clean (except the hallway carpets) and the staff are friendly and helpful. The rooms are large and have a fridge and cooktop - very nice of you want to prepare your own meals. Our rooms had nice comfy beds. The breakfast was very good and I liked that it was available until 10 am. My only critique... More 

Helpful?
Thank GEO_001
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying and for sharing your comments. We are pleased that you enjoyed your room, kitchens, beds, and breakfast. Thank you for your suggestion about the couches. We do have some couches that are showing wear and we are ordering new furniture as part of our renovation that is taking place in a few months. Thank you again... More 

Dallas, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We checked in late after midnight and the night supervisor Travis was very helpful. We had a suite with lots of room and would stay here again. Lots of breakfast fast food available. Convenient location right off the highway with a supermarket nearby and many restaurants. Pool looked inviting. Grounds are well maintained

Helpful?
Thank VintagePlaces2C
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Comfy beds, very clean, big bathroom with a nice big shower, very modern/updated, safe & best free Bfast of the many hotel chains we have tried. Erin, the front desk host was super nice and helpful! Some of the friendliest staff we've experienced. While we could hear people in their rooms from the hall, we had no issues once in... More 

Helpful?
Thank Malena T
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for sharing your kind comments! We will certainly recognize the staff and particularly Erin for the great service they provided. We are so pleased that you enjoyed our convenient location and great breakfast. Please come again soon! Mark Stoddard General Manager More 

oneof2
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for one night only on our to SLC for a convention. Realised the next evening when I went to charge my iPad and Fitbit that I had left the 4 usb plug and iPad and Fitbit leads in the socket in the bedroom. Tried ringing but got no reply, rang the next morning and was told no they... More 

Helpful?
Thank oneof2
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your comments. I feel bad that you lost your charger. Although I can appreciate your frustration in misplacing an important item and not being able to locate it, I feel very confident in the level of trustworthiness of our housekeeping staff. They know and understand the level of trust that we all place on them and... More 

Washington DC
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 18, 2016

This place is so environmentally unfriendly that makes the stay unpleasant to someone who is concerned about the planet. Breakfast is served in styrofoam and plastic. Towels are taken to wash even if you hang them (even if it reads that in this case they will not in order to save water). Gigantic washing machines are put to wash a... More 

Helpful?
Thank cindy90
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for sharing your thoughts on Tripadvisor.com. I can certainly appreciate your concerns you expressed. I would like to apologize that our staff did not follow our own protocol with regards to the towels and dishes in your room. Our practice is to only replace towels upon request and this was not followed. We do provide a dishwasher to... More 

Rocklin, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 3, 2016

The front desk clerk was amazingly helpful and attentive. She met all our needs and more. Hotel was close to everything we wanted to see and do. Friendly staff. Well stocked market and great breakfast.

Helpful?
1 Thank nowlandfam
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for staying with us and for sharing your kind comments! We do have a phenomenal staff and I am so glad when they are recognized by our guests. Please come again soon! Mark Stoddard General Manager More 

Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 30, 2016

Stayed in a one-bedroom suite for a week and it was great! Definitely up to Marriott standards. Breakfast was standard Marriott fare. The pool and hot tub were nice. Great location, right off the freeway.

Helpful?
2 Thank Cherelle H
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

Thank you for your comments! We do appreciate your extended stay with us in our one-bedroom suites. We are built to be a home away from home and we are pleased that you enjoyed yourself. We hope to see you again very soon! Mark Stoddard General Manager More 

Davis, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 25, 2016

I stay at this property 4 nights every two months. The minute I walk through the doors, I feel like I've come home! The front desk staff are always welcoming, friendly, helpful and very efficient. Check in and check out is always very quick. My last stay (April 2016) was no different. I had made a last minute reservation and... More 

Helpful?
2 Thank DataMom
Mark S, General Manager at TownePlace Suites Provo Orem, responded to this review

I can't tell you enough how much we appreciate our loyal, repeat guests! Thank you for your business and for sharing your kind comments. We love that you enjoy our large suites and full kitchens. We are getting very excited about our 'face lift' in a few months and can't wait for you to see the upgrades. We look forward... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The TownePlace Suites Orem by Marriott gives you easy access to the I-15 freeway and is conveniently situated within 1 mile of Symantec, Mozy, Utah Valley University, Timpanogos Hospital, and Access Data. This hotel allows you to experience all that Utah Valley has to offer including Timpanogos Storytellers Festival, Sundance Ski Resort, Thanksgiving Point, Timp Harley Davidson, and Brigham Young University. We are Utah Valley's first choice for long term business travel or families in need of temporary residential living. This extended-stay hotel helps you balance work and life as you like, with the comfort, and flexibility you require. Relax and feel at home with a fully equipped kitchen and high-speed Internet access. Guests will enjoy our complimentary breakfast and relax by our indoor pool. Come enjoy the suite life at the TownePlace Suites Provo Orem. ... more   less 

Additional Information about TownePlace Suites Provo Orem

Address: 873 North 1200 West, Orem, UT 84057
Location: United States > Utah > Wasatch Range > Orem
Price Range: $110 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Provo Orem 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
TownePlace Suites Provo Orem Utah
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